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The high share of global energy costs to create an indoor climate has been of increasing interest to the global community for several decades and is increasingly the focus of policy. This paper analyses the energy performance gap between actual energy consumption and energy demand obtained during the dynamic energy simulation and building certification. To identify the energy performance gap, an existing office of energy efficiency class B was selected as a case study. The simulation program IDA Indoor Climate and Energy was used to create a dynamic energy model, based on the designed documentation and the actual indoor climate parameters recorded by the building management system. The results of the case study showed that the accuracy and reliability of the results presented by the dynamic energy model of the building directly depend on the assumptions. The correct values of the internal heat gains, indoor climate parameters, human behavior, air quality levels at different times of the day and season, HVAC system operation parameters and operation modes, specific fan powers of ventilation systems, the seasonal energy efficiency of cooling equipment and characteristics of sun protection measures have to be selected. [ABSTRACT FROM AUTHOR]