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The web 2.0 generation stands out by the intensity of its users in the formation and interaction of the online content. Web platforms arise for the purpose of Collaborative Mapping, performing their function through the participation of citizens living in the environment to be collected the data, favoring the immersion of them in questions about the daily life where they reside. These applications improve the communication and perception of this "monitoring agent" around the place where they live. Therefore, this study demonstrates understanding the possibility of using twitter as another tool of cyberspace for urbanism, allowing the community to become an agent of participation in the discussions about its city - in the case analyzed, as an insight - to the instrument of urban planning called "Participative Master Plan of Florianópolis".DOI: https://doi.org/10.20365/disegnarecon.20.2018.18