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Copyright of Revista Catalana de Dret Públic is the property of Revista Catalana de Dret Public and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The paper reflects on La biblioteca pubblica e la sua reputazione, Maria Stella Rasetti's last book, published by Editrice bibliografica. The reflection starts from the reputation as object of study of different disciplines (such as communication, marketing, economics, sociology) and analyzes the importance of library reputation, closely associated with identity and image. Rasetti identifies four classes to place Italian public libraries and proposes a model to measure library reputation, adapted from business models, which uses personalized questionnaires for each class. The paper analyzes model validity and contextualizes it in the field of user satisfaction, performance and libraries impact. The hope is that measuring reputation can help public libraries to build a new narrative that overcomes public administration stereotypes of which they are victims, and to equip citizens with useful skills for work, everyday and social life, making them active and conscious protagonists. [ABSTRACT FROM AUTHOR]

Copyright of Revista Brasileira de Estudos Politicos is the property of Universidade Federal de Minas Gerais (Revista Brasileira de Estudos Politicos) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This paper focuses on the role of the public sector information, seen as the most relevant form of accountability for a democratic state, crucial for citizens to be able to take informed decisions in their lives. The paper stresses also the role of public administration publications in the complex world of public sector information and describes the evolution of the availability and the access to these resources. The author analyzes the evolving scenario of Italian public sector information of the last twenty years, the e-government transition and the issues still to be faced. In particular, the author notes a discontinuity in the publication and making available by institutions of this type of documents and analyzes the reasons. Lastly, the article underlines the importance of information literacy and civic information literacy for communities' development and digital well-being. [ABSTRACT FROM AUTHOR]

Copyright of Il Capitale Culturale: Studies on the Value of Cultural Heritage is the property of Il Capitale Culturale Studies on the Value of Cultural Heritage and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

There are many proved advantages and benefits of Free/Libre Open Source Software (FLOSS): better security and reliability, avoiding lock in effect, control over handling sensitive data etc. That is a reason why EU tries to encourage the FLOSS usage in its administration and FLOSS has become very popular in public sector of EU countries in the last fifteen years. Despite that FLOSS usage in South East Europe is almost nonexistent. The focus of this paper is put on the FLOSS usage in the public administration of Bosnia and Herzegovina and on the FLOSS presence compared to proprietary software in the information system of cities and municipalities in Bosnia and Herzegovina. Furthermore, the paper also presents a guideline for possible migration to FLOSS and discusses the major benefits of adopting FLOSS products within the Bosnia and Herzegovina public administration.

Interactions between citizens and the public administration are increasingly taking place by electronic means, often referred to as e-government. In Spain, these interactions mostly have to be monolingual, in Spanish, in the case of the central administration, but may be bilingual or even multilingual in autonomous communities that have their own official language. In this paper, we intend to show how state-of-the-art oral and written linguistic technologies for Spain’s coofficial languages could allow speakers of these languages to use them in many of their administrative relations with any Spanish public agency, thereby facilitating the conversion of Spain’s mostly monolingual administration into a multilingual one, enhancing digital language equality and guaranteeing the linguistic rights of speakers of minoritised languages. We will present an overview of the most promising language technologies in terms of their relevance from the point of view of multilingual communication between citizens and the administration. We will also review the existing technologies for Spain’s co-official languages, and present some ideas on how these could be integrated towards the multilingual transformation of Spanish public administrations without neglecting some of the attendant ethical and legal issues. The present work is intended to serve as an introductory and accessible overview for legislators, administrators, or any other person interested in the potential of language technologies to assist in developing a multilingual public administration.

This article explores the impact of Artificial Intelligence (AI) on welfare policies, focusing on the unconventional case study of the Govern-AI project in Italy. Using the Extended Case Method, the study analyses the evolution of AI applications in public administration and their societal implications. The sociological reflection on AI emphasizes its transformative role in shaping social structures, considering both optimistic views on social rights enhancement and critical concerns such as privacy violations. The research advocates for a sociological understanding of AI as a non-human social actor, focusing on social practices and human-machine interactions. Additionally, the article introduces the concept of Public Policy Sociology for evaluating AI-related public policies, emphasizing transparency and citizen involvement. [ABSTRACT FROM AUTHOR]

The contribution is aimed at presenting the state of art related to the records management in the public sector and, more specifically, to the main tools required for managing current records according to the Direction general for Archives and its specific competencies which imply a role for defining and approving classification and preservation plans. The article analyses various projects developed for the public sectors in the last 25 years in connection with the innovation processes for the public administration and the crucial role recognised to the records management. The paper illustrates the work done by working groups for universities, municipalities, regions and provinces but also for health environment, chambers of trade, banks and educational institutions. With reference to the State institutions, a general picture is presented for ministries such as Ministry of Justice and Ministry for cultural heritage. In the last case, the classification system developed and adopted in 2004 in connection with the electronic registry system is discussed in detail. The paper presents also the project supported by the Agenzia dell’Italia digitale (AGID) dedicated to the definition of a common classification plan for administrative functions in the public sector. Even if not complete the picture is able to provide elements to evaluate the tools and their critical aspects, to stress the need for cooperation, to update the present systems and study general methodologies. The contribution is also dedicated to the role of professionals with specific experience in the records management systems for the public sector.

The paper presents an explorative study in respect to the public administrations’ added value to the competitiveness of national economies in the context of the Lisbon Strategy. The main research goal was to explore role of governments and their administration in sustaining competitiveness of national economy and to discuss it from different perspectives. As the research methodology we combined comparative analysis of two consecutive studies on public administrations’ added value to the Lisbon Strategy goals performed in 2008 and 2010, with analysis of Lisbon Strategy evaluation conducted by the European Commission, and practical illustration on the case of Slovenia in the context of the Lisbon Strategy and the Europe 2020. Three main components of the hypothesis: (1) need for incorporation of the public administration modernisation and development into developmental goals of the state, (2) monitoring and adjusting the implementation, and (3) identification of interconnections and complementarities for better use of resources were explored and verified in the contexts of Lisbon Strategy adding value to the national competitiveness. Within the research, the hypothesis was proved, as well as the relevance of all three components, especially in the circumstances of the global economic crisis. The main contribution of this paper is explorative description of how governments may, through their public administrations and by implementing and integrating their various roles and activities, add value to competitiveness of their national economies. In the paper some institutional implications are presented, as well as possible areas for further investigation and research.

In this paper we try to analyze the meaning of the public administration term. In our opinion it is necessary to be able to define exactly what public administration means but at the same time to clearly distinguish it from the other sciences. This is due to the fact that very often confusion is made between public administration and public management, public administration and bureaucracy or public administration and policy. Throughout this paper we hope to clarify some of the aspects related to what exactly distinguishes public administration from the above mentioned sciences and what are its own particularities.

Aquest article descriu el procés d'implantació d'un sistema de gestió de la documentació administrativa al Departament d'Universitats, Recerca i Societat de la Informació de la Generalitat de Catalunya (actualment Departament d'Innovació, Universitats i Empresa). El projecte, anomenat DursiGED, ha inclòs l'anàlisi, el desenvolupament i la implantació dels productes i serveis necessaris per gestionar la documentació electrònica i en paper de manera normalitzada i d'acord amb uns paràmetres de qualitat. L'article inclou la descripció de la planificació del projecte, el procés d'implantació i seguiment, i els productes i serveis que n'han resultat.Este artículo describe el proceso de implantación de un sistema de gestión de la documentación administrativa en el Departament d'Universitats, Recerca i Societat de la Informació de la Generalitat de Catalunya (actualmente Departament d'Innovació, Universitats i Empresa). El proyecto, denominado DursiGED, ha incluido el análisis, el desarrollo y la implantación de los productos y servicios necesarios para gestionar la documentación electrónica y en soporte papel de manera normalizada y de acuerdo con unos parámetros de calidad. El artículo incluye la descripción de la planificación del proyecto, el proceso de implantación y seguimiento, y los productos y servicios que han resultado de todo ello.This article describes the process of implementing a system for managing administrative records at the Department of Universities, Research and Information Society of the Generalitat de Catalonia (currently the Department of Innovation, Universities and Enterprise). The project –DursiGED—has included the analysis, development and implementation of products and services necessary for managing records in both digital format and in paper, in a standardised fashion and in agreement with quality parameters. The article includes a description of the project planning, the process for implementation and follow-up, and the resulting products and services.

In an entity, the efficiency of the use of governance systems is based on a set of principles. The main principles refer to: efficiency and transparency. The need to make citizens aware of public policy issues leads not only to the transparency of decisions taken at the administrative level, but also to the adoption of decisions in favor of the development of that community and thus, to increase public confidence in public entities. The existence of each individual is daily influenced by public services, their development directly affecting the standard living due to the degree of meeting certain needs recognized by the community as being of general interest and not available to private initiative, to ensure fundamental rights and freedoms. This paper defines the public services as a whole, generalities of public institutions as well as the efficiency and transparency concerns regarding the concept of governance, trying in the same way to answer the question 'Efficiency and transparency, model of good governance of public institutions?' The present article is structured in three parts; the first part presents concise conclusions regarding public services as a whole, followed by the second part presenting the efficiency and transparency of governance, while the latter exposes the conclusions of this article.

This paper analyses the diffusion of eGoverment in Italian Public Administrations. In particular, this work proposes statistical indicators able to summarize, on one side, quantity and quality of the eGovernment services provided to citizens ("Front Office indicators") and, on the other side, the informatization degree of Public Administrations ("Back Office indicators"). Results show that the asymmetric geographical diffusion of eGovernment also depends on different characteristics of the administrations and of the local dimension in which they are embedded; this suggests that different local features have to be taken into account when defining strategies for fostering informatization of Public Administration. [ABSTRACT FROM AUTHOR]

Objectives The aim of the paper is to identify possible ways of applying the Lean Management concept in the everyday functioning of public administration, still underestimated and uncovered. Information related to the current trend will be discussed, which in the future will change the image of the public administration, indicating it as economical and modern. Material and methods The analysis will be based on the assessment of available literature along with possible ways of implementing Lean Management in the public administration. Qualitative research methods have been used in the study, which have assumed the idiographic character. In this case, the author's close contact with some public entities was open to any new ideas related to the implementation of the Lean Management concept. Results With the Lean Management concept, new opportunities are emerging for the implementation of lean management in the operation of the entire public sector. Referring to the possibilities of implementing this concept, proposals for the application of new tools for public administration management will be presented. Conclusions The discussed Lean Management concept can be a starting point for discussing the potential for more active implementation of its ideas to the public sector. However, the theoretical reflections provided in the text, however, provide a possibility for their practical application in the future to improve public administration, protect its resources and implement a sound policy of savings, involving all employees in this process.

Copyright of Il Capitale Culturale: Studies on the Value of Cultural Heritage is the property of Il Capitale Culturale Studies on the Value of Cultural Heritage and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

With the COVID pandemic, we witnessed the proliferation of dashboards used to communicate the information and data of the spread of the infection by the public administrations that hold this information. Similar efforts have not been made to publish the data on which these dashboards are based in an open and interoperable way. The article aims to make a (non-exhaustive) picture of the Italian context from which a situation emerges with ample room for improvement from this point of view and offers some opportunities, in terms of standards and ways in which the purpose of making this information open in order to allow anyone who wants to deepen or cross them to operate on such data, creating added value and helping to understand this epochal event. [ABSTRACT FROM AUTHOR]

L'ús de llengües minoritàries a l'Administració pública té un alt valor simbòlic i, per tant, això pot facilitar que l'estatus dels idiomes afectats millori. Aquest article se centra en l'anàlisi de l'ús de les llengües minoritàries a l'Administració pública d'Irlanda del Nord. Inclou una breu història del paper que han exercit aquests idiomes al país i un examen de la seva situació demogràfica (els censos de 2001 i 2011), abans d'abordar els compromisos i la legislació internacionals, la posada en marxa de la legislació (determinada principalment pels informes estatals sobre les obligacions internacionals pertinents) i les propostes d'una futura legislació respecte de la protecció de l'irlandès i de l'escocès de l'Ulster a Irlanda del Nord. L'idioma irlandès és una llengua celta que històricament s'ha parlat a Irlanda. Moltes persones a Irlanda del Nord la consideren una part molt important del seu patrimoni cultural. Segons el cens de 2001, l'irlandès el parla el 10,4% de la població d'Irlanda del Nord i es va calcular (al cens de 2001 no hi havia preguntes sobre l'escocès de l'Ulster, que van ser introduïdes per primera vegada al cens de 2011) que l'escocès de l'Ulster, l'altre idioma parlat a Irlanda del Nord, a part de l'anglès i de l'irlandès, el parlava un 2% de la població. De fet, segons el cens de 2011, el nombre de persones amb algun coneixement d'irlandès i d'escocès de l'Ulster és semblant. Un 8,08% de la població d'Irlanda del Nord es pot comunicar en l’escocès de l'Ulster i el 10,65% té coneixements d'irlandès. És sorprenent que no hi hagi una enorme diferència entre els dos percentatges. La Llei d'Irlanda del Nord de 1998 va atorgar a l'Assemblea d'Irlanda del Nord unes competències legislatives per a la majoria de les polítiques que són pertinents per a la protecció de l'irlandès i de l'escocès de l'Ulster. No obstant això, parlant a grans trets, aquestes competències no s'han fet valer, per culpa, en gran part, de la naturalesa altament discutida de la llengua a Irlanda del Nord, i al punt mort al qual s'ha arribat entre els partits nacionalistes, que dispensen un ampli suport a les accions legislatives encaminades a protegir l'irlandès, i als partits unionistes, que s'oposen a aquestes mesures i invoquen la protecció de l'escocès de l'Ulster. La societat nord-irlandesa està dividida. I hi ha estereotips que no han permès gaudir de l'herència lingüística d'Irlanda del Nord. Aquest article se centra, doncs, especialment, en l'ús de l'irlandès i de l'escocès de l'Ulster a l'Administració pública d'Irlanda del Nord.

After almost fifteen years of social policies, extreme poverty has become an enduring problem in Mexico. Even in those years when nation-wide economic conditions have been particularly good, an important segment of the Mexican population faces the problem of poverty and the lack of social opportunities and this segment grows heavily with economic turndowns. The purpose of this paper is twofold: on one hand, it compares the objectives against the efficacy of social policy aimed to alleviate and reduce poverty in Mexico in the period after the great 1982 economic and social crisis; on the other hand, it points out the expectations and the problems of a new social policy that may be more effective in overcoming poverty and social deprivation in modern Mexico.

A partir de les ponències de la II Jornada sobre la reutilización de la información del sector público, organitzada per les universitats Carlos III i Complutense de Madrid el febrer del 2012, s'analitza el marc legislatiu de la reutilització a Espanya. Alhora s'estudien les implicacions del Reial decret 1495/2011 que estableix una nova regulació per al sector públic estatal, i es defineix la situació actual de la reutilització. Finalment, es destaquen alguns dels reptes als quals s'enfronten les institucions públiques de cara a fer pública la informació que generen en el desenvolupament de les seves activitats, i es presta una atenció especial a la importància d'establir un marc comú que sigui aplicable a les administracions locals i autonòmiques pel que fa a reutilització de la informació.This paper examines the legislative framework for reuse in Spain. We draw on presentations given at the