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Start Over Descriptor "continuance" Language indonesian
4 results on '"continuance"'

1. The Role of Organizational Commitment on Organizational Citizenship Behavior in Hotel Industry

Author

Endo Wijaya Kartika, Chintya Pienata

Subjects
affective, normative, continuance, commitment, organizational citizenship behavior., Business, HF5001-6182
Abstract

There are many studies that focused on the role of organizational commitment on Organizational Citizenship Behavior (OCB) specifically conducted in Indonesia. However, few of studies emphasize on the role of three conceptual constructs of organizational commitment namely affective, normative, and continuance on OCB in Indonesian context. Several empirical studies still remain inconclusive due to the inconsistency results. This research is intended as an empirical test to examine the role of three conceptual dimensions of commitment on OCB, and also tested to add body of knowledge about the results of this empirical study in Indonesia especially in hospitality industry. This is a quantitative causal research with 73 three-starred hotels’ employees as the respondents. The data is processed using SmartPLS 2.0 as the statistical tools, and as the result it is found that affective commitment affects positively and significantly toward OCB; normative commitment affects positively and significantly toward OCB; and lastly continuance commitment affects positively and significantly toward OCB.

Published
2020
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2. The Mobile Payment Fintech Continuance Usage Intention in Indonesia

Author

Afrida Putritama

Subjects
mobile payment fintech, lcsh:HB71-74, Business administration, 05 social sciences, lcsh:Economics as a science, 02 engineering and technology, lcsh:Business, 020204 information systems, 0502 economics and business, 0202 electrical engineering, electronic engineering, information engineering, Mobile payment, 050211 marketing, Continuance, continuance usage intention, Business, indonesian consumer, lcsh:HF5001-6182
Abstract

This research aimed to determine both positive and negative factors influencing the continuance usage intention of mobile payment FinTech in Indonesia. This research used an exploratory sequential mixed methods research design with a questionnaire as the first research instrument followed by semi-structured interviews. This research found that both the perceived benefit and perceived risk significantly influenced the mobile payment FinTech continuance usage intention in Indonesia but, the perceived benefit had a stronger impact than the perceived risk. Convenience had the most substantial positive impact on the perceived benefit, which later increased the mobile payment FinTech continuance usage intention. Financial risk had the strongest influence on the perceived risk, which later reduces the mobile payment FinTech continuance usage intention. Keywords : mobile payment FinTech, continuance usage intention, Indonesian consumer Niat Penggunaan Berkelanjutan dari Pembayaran Seluler Fintech di Indonesia Abstrak: Tujuan dari penelitian ini adalah untuk menentukan faktor-faktor positif dan negatif yang mempengaruhi niat penggunaan berkelanjutan dari pembayaran seluler FinTech di Indonesia. Penelitian ini menggunakan desain penelitian metode campuran sekuensial eksploratori dengan kuesioner sebagai instrumen penelitian pertama diikuti oleh wawancara semi-terstruktur. Penelitian ini menemukan bahwa baik manfaat yang dirasakan maupun risiko yang dirasakan secara signifikan mempengaruhi kelanjutan penggunaan pembayaran seluler FinTech di Indonesia tetapi manfaat yang dirasakan memiliki dampak yang lebih kuat daripada risiko yang dirasakan. Kenyamanan memiliki dampak positif yang paling kuat pada manfaat yang dirasakan, yang kemudian meningkatkan niat kelanjutan penggunaan pembayaran seluler FinTech. Risiko keuangan memiliki pengaruh paling kuat pada risiko yang dirasakan, yang kemudian mengurangi niat kelanjutan penggunaan pembayaran seluler FinTech. Kata kunci : mobile payment FinTech, niat kelanjutan penggunaan, konsumen Indonesia

Published
2019

3. FAKTOR PENENTU KUALITAS LAYANAN DAN MINAT UNTUK MELANJUTKAN PENGGUNAAN SISTEM PELAPORAN ONLINE

Author

Agus Baktiono, Intan Nur Aini, and Santirianingrum Soebandhi

Subjects
Service quality, kualitas layanan, lcsh:HB71-74, 05 social sciences, sistem pelaporan online, lcsh:Economics as a science, Intention to use, Advertising, lcsh:Business, 0502 economics and business, 050211 marketing, Continuance, Psychology, lcsh:HF5001-6182, Reporting system, 050203 business & management, minat melanjutkan penggunaan
Abstract

Faktor Penentu Kualitas Layanan dan Minat untuk Melanjutkan Penggunaan Sistem Pelaporan Online. Penelitian ini bertujuan untuk menganalisis pengaruh perceived usefulness, perceived ease of use, kenyamanan, dan keamanan terhadap kualitas layanan dan minat untuk melanjutkan menggunakan SIPP online di BPJS Ketenagakerjaan. Penelitian ini menggunakan metode survei online kepada 50 perusahaan peserta BPJS Ketenagakerjaan dengan segmentasi Platinum dan Gold. Kuesioner online diisi oleh Kepala Bagian Sumber Daya Manusia. Data dianalisis dengan menggunakan PLS-SEM. Penelitian ini menemukan bahwa kualitas layanan secara signifikan dipengaruhi oleh perceived ease of use dan kenyamanan, sedangkan minat melanjutkan penggunaan SIPP online hanya dipengaruhi oleh perceived usefulness. Kata Kunci: minat melanjutkan penggunaan, kualitas layanan, sistem pelaporan online Abstract: Determinants of Service Quality and Continuance Intention to Use Online Reporting System. This study aims to analyze the effect of perceived usefulness, perceived ease of use, convenience, and security towards service quality and continuance intention to use SIPP online at BPJS Employment. This study uses online survey method to 50 companies participating in BPJS Employment with Platinum and Gold segmentation. The online questionnaire was filled by the head of Human Resources Department. Data were analyzed using PLS-SEM. The results show that service quality was significantly influenced by perceived ease of use and convenience, while continuance intention to use SIPP online was only influenced by perceived usefulness. Keywords: continuance intention, service quality, online reporting system

Published
2017

4. PENGARUH PEMODERASI GENDER DAN JENIS PEKERJAAN PADA HUBUNGAN ANTARA ORGANIZATIONAL TENURE DAN KOMITMEN ORGANISASIONAL

Author

Mellisa Claudia and Hidajat Hendarsjah

Subjects
Occupational group, HF5001-6182, Normative, Continuance, Business, Organizational commitment, Moderation, Psychology, Social psychology, Male gender
Abstract

This research aims to find out the effect of organizational tenure on the organizational commitment of employees in the textile and garment industries. The implication of the article was useful to inspire managers in preparing strategies to increase organizational commitment and to develop the employees. This research used 129 samples from textile and garment’s employee. Research methods that had been used are the regression test and the subgroup analysis. The result of the research was the affective, normative and continuance organizational commitment was not influenced by organizational tenure. White-collar occupational group, blue-collar occupational group, female gender, and male gender was not the moderation variable. The finding that we had is the organizational commitment was not influenced by organizational tenure, but the affective, normative and continuance organizational commitment was influenced by occupational group and gender. Keywords: organizational tenure, affective commitment, normative commitment, continuance commitment, gender

Published
2021

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