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The condition of urban society is haunted by the turmoil of facing the seemingly erratic turn of the times and experiencing a sense of loss from himself, namely the spiritual side. So, Sufism da'wah was born by KH. M. Luqman Hakim, a charismatic kyai and multidisciplinary religious scholar with the aim of treating their dry and withered spirit. The purpose of the research is to understand and explore more deeply the Sufism da'wah of KH M. Luqman Hakim in urban Muslim communities. The research is a qualitative phenomenological case study model and primary data is obtained from the interview and the documentation of KH M. Luqman Hakim’s da’wah and his jama'ah. Luqman Hakim’s sufistic recitation congregations spread across 7 major cities in Indonesia, as well as secondary data from scientific journals, books, websites, and documentation. The research found that Sufism da'wah by Shaykh KH M. Luqman Hakim was carried out in three forms, namely da'wah mimbariyah, da'wah through YouTube, and written da'wah. The main target of his da'wah is the urban Muslim community. The material is tailored to the diverse spiritual capacities of the congregation not only attracts his da’wah to urban Muslims of generations X and Y, but also millennials and Z generations.

The purpose of this study is to identify the prevailing conditions of social media use among undergraduate students of Library and Information Science in a Nigerian University. Simple random sampling technique was used to select a sample of 180 full-time undergraduate students purposely. Descriptive statistics was used to analyze data collected through the administration of questionnaire. Research findings showed that a great number of students of Library and Information Science are addicted to social media for wrong academic purposes. The levels of addiction varied according to four Likert scale type. The highly addiction was among student using WhatApp (40.82%) and not addicted among students using BB chat (13.12%). The demographic indicators provided the obvious results of singles (77.78%) possessing prevalence tendency of addiction, and surprisingly those between the ages of 27-30 (40%) were most addicted. The paper recommends awareness programmes that are tailored to reveal the ills of social media addiction and pave ways to balance use of social media platforms that benefit academic activities among students.

Customer service is a very important aspect within the supply chain. Through collaboration, the goal of each party within the supply chain is to add value to a product, in order to accelerate good customer service. Good customer service leads to customer satisfaction and most importantly it developed customer loyalty. These are the main goal of ever firm in the supply chain, starting from raw material, production, distribution and down to the final consumer. This work is developed to investigate the impact of supply chain management collaboration activities on customer service in an inter-organizational context. This is done by examining how effective collaboration in supply chain management creating confidence and trust between vendor-customer relationships that provides benefit to both organizations; one of such benefit is improved customer service. This can be obtained through the use of Electronic Data Interchange (EDI), which ensures that products are delivered to customers faster with great accuracy, and demand forecasting and inventory management, which ensures that vendors maintain optimal inventory level so that they always have what customers want in stock. The method used in this work is by gathering information from several articles, journals and text books relating to this research work. There is a total of 49 including journals, books and articles used in this work, all of which are related to this study.