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Higher-Order Thinking Skills (HOTS) can be trained through concepts in science learning generally, and biology in particular. Teacher competence to facilitate students skilled HOTS can be improved through scientific forums, one of which is training and workshops. This activity is an alternative for teachers to refresh their understanding and pedagogical skills and build enthusiasm through various modeling and information to generate motivation. Training activities on the preparation of argumentative questions to train HOTS for Davao Indonesian School Teachers of Philippines were held in two stages, the first stage was carried out synchronously through online meetings using Zoom Meeting, while in the second stage, training was carried out asynchronously using Google Classroom. Trainees' responses to the implementation of the training were netted with an online questionnaire using Google Form. The data were analyzed in a quantitative descriptive. The results of this study showed that all participants rated that the material presented by the resource persons was good, which included material on HOTS, STEM approaches, and argumentative thinking. In addition, participants also gave positive responses to the workshop on developing argumentative questions, the ability of resource persons, and the technical implementation of the training. Participants hope that this activity can be followed up with offline training.

Era digital 5.0 membawa dampak besar bagi sektor layanan kesehatan. Meningkatnya kompetisi antar rumah sakit menjadi salah satu alasan perlunya inovasi strategi pemasaran untuk menjaga loyalitas pasien rumah sakit sebagai konsumen. Salah satu strategi yang dapat mempengaruhi loyalitas pasien rumah sakit adalah penggunaan Electronic Customer Relationship Management (e-CRM). E-CRM adalah Customer Relationship Management (CRM) yang dibuat secara elektronik menggunakan web browser, internet dan media elektronik lain seperti call center, email, dan personalisasi yang menjadi salah satu cara untuk melakukan pendekatan dengan pasien dengan salah satu tujuannya yaitu meningkatnya loyalitas pasien. Penelitian ini bertujuan untuk mengkaji hubungan e-CRM terhadap loyalitas pasien di rumah sakit. Penelitian ini merupakan penelitian kualitatif yaitu berupa studi literatur menggunakan sumber data artikel penelitian, prosiding, systematic review yang terbit tahun 2017-2022 dari mesin pencari Google Scholar dan Pubmed. Metodologi dalam penelitian ini diadaptasi dari kerangka tinjauan pustaka oleh vom Brocke yang diawali dengan mendefinisikan ruang lingkup tinjauan dan diikuti dengan konseptualisasi topik kemudian diikuti dengan pencarian literatur, analisis literatur, dan agenda penelitian yang berisi pertanyaan-pertanyaan yang lebih mendalam untuk penelitian masa depan. Dari 1.691 jurnal nasional dan jurnal internasional yang diidentifikasi, terdapat 53 jurnal yang relevan dengan aplikasi e-CRM, kemudian didapatkan delapan jurnal yang masuk dalam penelitian ini. Berdasarkan studi literatur yang dilakukan didapatkan hasil bahwa E-CRM sebagai strategi untuk menjaga hubungan rumah sakit dan pasien dipengaruhi oleh beberapa faktor seperti faktor organisasi, sarana, serta lingkungan. Aplikasi strategi e-CRM juga mempengaruhi kelangsungan aktivitas rumah sakit melalui peningkatan loyalitas dan retensi pasien. Selain itu faktor keberhasilan penerapan E-CRM sebagai alat untuk menjaga dan meningkatkan loyalitas pasien adalah faktor manusia, diharapkan petugas medis memiliki sikap melayani yang baik, sopan, adil dan humanis. Abstract The digital era 5.0 has had a major impact on the healthcare sector. Increased competition between hospitals is one of the reasons for the need for marketing strategy innovation to maintain the loyalty of hospital patients as consumers. One strategy that can affect the loyalty of hospital patients is the use of Electronic Customer Relationship Management (e-CRM). E-CRM is a Customer Relationship Management (CRM) that is made electronically using a web browser, internet and other electronic media such as call centers, email, and personalization which is one way to approach patients with one of the goals, namely increasing patient loyalty. This study aims to examine the relationship of e-CRM to patient loyalty in hospitals. This research is a qualitative research in the form of a literature study using data sources of research articles, proceedings, systematic reviews published in 2017-2022 from search engines Google Scholar and Pubmed. The methodology in this study was adapted from the framework of the literature review by vom Brocke which begins with defining the scope of the review and is followed by topic conceptualization then followed by a literature search, literature analysis, and a research agenda containing more in-depth questions for future research. Of the 1,691 national and international journals identified, there were 53 journals that were relevant to e-CRM applications, and eight journals were included in this study. Based on the literature study conducted, it was found that E-CRM as a strategy to maintain hospital-patient relationships was influenced by several factors such as organizational factors, facilities, and the environment. The application of e-CRM strategy also affects the continuity of hospital activities by increasing patient loyalty and retention. In addition, the success factor in implementing E-CRM as a tool to maintain and improve patients is the human factor, it is expected that medical officers have a good, polite, fair and humanistic service attitude.

Penelitian ini bertujuan untuk mendiskripsikan kemampuan TPaCK mahasiswa PGSD pada mata kuliah pembelajaran matematika SD. Penelitian ini merupakan penelitian kualitatif dekriptif. Subjek penelitian adalah 28 mahasiswa semester 4 yang menempuh mata kuliah Pembelajaran Matematika SD yang kemudian dipilih tiga mahasiswa yaitu masing-masing satu mahasiswa berkemampuan tinggi, sedang, dan rendah. Teknik pengumpulan data dengan menggunakan observasi dan wawancara. Teknik analisis data yang digunakan dalam penelitian ini adalah reduksi data, penyajian data, penarikan kesimpulan, dan triangulasi. Triangulasi menggunakan metode teknik dengan membandingkan dari hasil observasi dan wawancara. Hasil penelitian menjelaskan bahwa kemampuan TPaCK ketiga mahasiswa sudah baik dengan memenuhi ketiga komponen dari TPaCK dengan presentase subjek pertama 78,3%, subjek kedua 86,7% dan subjek ketiga 83,3%. Jadi dapat disimpulkan bahwa kemampuan TPaCK mahasiswa PGSD baik dengan memenuhi ketiga komponen yaitu Content Knowledge (CK), Pedagogical Knowledge (PK) dan Technology Knowledge (TK). This study aims to describe the TPaCK ability of PGSD students in elementary mathematics learning courses. This research is a descriptive qualitative research. The subjects of the research were 28 students from semester 4 who took the Elementary Mathematics Learning course which were then selected by three students from each group, namely students with high, medium, and low abilities. Data collection techniques using observation and interviews. Data analysis techniques used in this research are data reduction, data presentation, conclusion drawing, and triangulation. Triangulation uses a technique or method by analyzing the results of observations and interviews. The results of the study explained that the TPaCK ability of the three students was good by fulfilling the seven components of the TPaCK with the percentage of the first subject 78.3%, the second subject 86.7% and the third subject 83.3%.

Teachers must model critical thinking skills and dispositions in front of their students. This is useful for helping students develop their critical thinking skills. Inquisitiveness is one part of the critical thinking disposition that teachers need to have. However, there is still very little research investigating the readiness of prospective teachers in critical thinking dispositions, especially inquisitiveness. This research is intended to determine the level of curiosity of prospective elementary school teachers. This research uses a descriptive qualitative research method, case study type, data, and data sources obtained from 20 prospective elementary school teacher informants in Madiun. Four indicators of inquisitiveness were identified from this case study: Asking questions, seeking information, feeling interested, and final investigation/evaluation. The curiosity of most primary school teacher candidates has not met the four indicators. Few fulfill only one indicator, namely seeking information, and very rarely fulfill three indicators. It can be concluded that prospective elementary school teachers do not yet have the disposition to think critically, especially inquisitiveness. There is a need to improve teacher education learning to improve their students' critical thinking skills and dispositions.

Abstrak Penelitian ini bertujuan untuk mendeskripsikan kemampuan mahasiswa PGSD dalam menyelesaikan Soal Matematika Bertipe HOTS. Penelitian ini merupakan penelitian kualitatif dekriptif. Subjek dalam penelitian ini adalah mahasiswa semester 3 yang menempuh mata kuliah Geometri Prodi PGSD Universitas PGRI Madiun sebanyak 28 mahasiswa. Data berupa hasil tes dan wawancara dianalisis secara kualitatif. Peneliti menganalisis data hasil tes dan mendeskripsikan kemampuan mahasiswa dalam menyelesaikan soal matematika bertipe HOTS. Hasil skor tes mahasiswa dikelompokkan menjadi tiga terdiri dari mahasiswa berkemampuan tinggi (nilai tes lebih dari 85), mahasiswa berkemampuan sedang (nilai tes antara 65-85, mahasiswa berkemampuan rendah (nilai tes kurang dari 65). Selanjutnya untuk wawancara, peneliti memilih satu mahasiswa berkemampuan tinggi, satu mahasiswa berkemampuan sedang, dan satu mahasiswa berkemampuan rendah secara purposive. Hasil penelitian ini yaitu terdapat 5 mahasiswa berkemampuan tinggi, 10 mahasiswa berkemampuan sedang dan 13 mahasiswa berkemampuan rendah. Dilihat dari hasil analisis skor tes dan wawancara, kemampuan mahasiswa PGSD dalam menyelesaikan soal matematika bertipe HOTS masih cukup rendah. Mahasiswa harus mampu memenuhi ketiga indikator untuk menunjukkan kemampuan mahasiswa dalam menyelesaikan soal HOTS. Indikator yang digunakan dalam menyelesaikan soal matematika bertipe HOTS yaitu menganalisis, mengevaluasi dan memberikan solusi.

Many students in elementary school make mistakes when solving math problems, especially misconceptions. This is caused by a lack of mathematical material understanding, students are lazy to open mathematics books or notes, and students are lazy to do assignments given by the teacher. This study aims to analyze the mistakes of fifth grade elementary school students in solving HOTS math’s problems based on Newman. This type of research in this research is qualitative research. The data collection techniques include tests, interviews, and documentation. Data analysis techniques in this study were data reduction, data presentation, and conclusion drawing. Based on the results of the study, the mistakes made by fifth grade students of SDN 02 Mojorejo Kota Madiun were reading errors, comprehension errors, transformation errors, process skill errors, and answer errors. end (encoding error). The most frequent mistakes made were misunderstanding and process skills errors. Some of the factors that cause students to make mistakes are students who are not familiar with HOTS math problems, students do not write down what is known and asked from the questions, lack of mastery on the material of volume shapes, and students are not careful in answering math questions

Abstrak: Penelitian ini bertujuan untuk mendeskripsikan kesulitan belajar siswa sekolah dasar dalam menyelesaikan soal HOTS matematika berdasarkan Teori Newman. Penelitian ini merupakan penelitian dekriptif. Subjek dalam penelitian ini siswa kelas V SDN Gerih 1 Ngawi sebanyak 23 siswa. Data yang diperoleh berupa hasil tes soal uraian dan hasil dari wawancara siswa yang dianalisis secara kuaitatif. Hasil skor tes siswa dikelompokkan menjadi tiga terdiri dari siswa berkemampuan tinggi (nilai tes antara 86-100), siswa berkemampuan sedang (nilai tes antara 70-85), dan siswa berkemampuan rendah (nilai tes antara 0-69). Selanjutnya untuk wawancara, peneliti memilih secara purposive satu siswa dari masing-masing kategori yang sudah dikelompokkan. Hasil penelitian ini yaitu terdapat 4 siswa kemampuan tinggi, 10 siswa kemampuan sedang dan 9 siswa kemampuan rendah. Indikator kesalahan menurut teori Newman yaitu membaca, memahami soal, transformasi, keterampilan proses serta proses penyelesaian. Hasil pengerjaan siswa ditemukan adanya kesalahan yang berbeda-beda dari setiap subjek. THE DIFFICULTIES OF ELEMENTARY’S STUDENTS LEARNING IN COMPLETING HOTS MATHEMATICS PROBLEMS BASED ON NEWMAN’S THEORY Abstract: This study aims to describe the learning difficulties of elementary school students in solving mathematics HOTS questions based on Newman's Theory. This research is a descriptive research. The subjects in this study were 23 students of class V SDN Gerih 1 Ngawi. Data in the form of test results and student interviews were analyzed qualitatively. The results of student test scores are grouped into three consisting of high-ability students (test scores between 86-100), medium-ability students (test scores between 70-85), and low-ability students (test scores between 0-69). Furthermore, for the interview, the researcher purposively selects one student from each of the grouped categories. The results of this study were 4 high-ability students, 10 medium-ability students and 9 low-ability students. Indicators of error according to Newman's theory are reading, understanding, transformation, process skills and finishing process. The results of student work found that there were errors that differed for each subject.

This study aims to improve mathematical cognitive abilities in integer arithmetic operations through the use of lego bricks for fifth grade students of SDN 02 Winongo Madiun. This type of research is a classroom action research conducted in two cycles and each cycle is carried out twice. The research subjects were all fifth grade students totaling 17 SDN 02 Winongo Madiun. The research data were collected through observation, written tests in the form of pretest and posttest and documentation. The results of this study indicate that the Lego brick media can improve the cognitive ability of mathematics in integer arithmetic operations. This increase was marked by an increase in the number of students with test scores that exceeded the KKM, with scores between 70 and 100.With an increase in percentage of 35.5% of students who scored above the KKM, from 41.17% of students who scored in the KKM to 76, 14%. Keyword: mathematical cognitive abilities, lego bricks, integer operations

Dampak covid-19 ini menyebabkan perekonomian masyarakat menjadi menurun. Hal ini disebabkan banyak dari masyarakat yang kehilangan pekerjaan. Dampak ini juga dirasakan oleh Pemuda karang taruna di Desa Selopuro Kecamatan Pitu Kabupaten Ngawi. Pemanfaatan lahan sempit dapat digunakan untuk membangun sebuah sistem aquaponik yang menguntungkan dalam perihal ekonomi ataupun mencukupi kebutuhan sehari-hari masyarakat. Metode pelaksanaan dalam kegiatan ini adalah dengan memberikan sosialisasi, pelatihan dan pendampingan pengelolaan budidaya ikan dengan sistem aquaponik Budidaya ikan dan sayuran dengan sistem aquaponik mampu memenuhi kebutuhan masyarakat serta memulihkan perekonomian pemuda karang taruna di masa pandemi.

This research aims to describe the development of interactive learning multimedia based on cognitive load theory (CLT) in the fifth grade of elementary school. This type of research is research and development (R & D). The methods of collecting the data in this research were questionnaires, and interviews. This questionnaire is used to determine the response of students after using interactive multimedia based on CLT. Meanwhile this interview was conducted to find out the responses, comments, and suggestions of teachers and students after using interactive multimedia based on CLT. The validity of the results of the validation data analysis from this material expert was 87.50% and the validity of the validation data from this media expert was 85.71%. It shows that the material in CLT-based learning multimedia is valid and ready to be implemented. And the average questionnaire score at SDN 3 Taman was 88.27%, so the results of the questionnaire were declared good. The advantages of this CLT-based interactive learning multimedia are this multimedia display is very interesting, the material is presented more interesting, and the menus that are presented are easy to understand.

Penelitian ini merupakan penelitian kualitatif yang bertujuan untuk menganalisis proses pembelajaran e-learning berbasis edmodo dalam mata kuliah geometri pada mahasiswa semester 4 prodi PGSD Universitas PGRI Madiun. Subjek dalam penelitian ini adalah dosen matematika dan mahasiswa. Penelitian ini merupakan penelitian kualitatif. Data dalam penelitian ini diperoleh dari observasi. Teknik analisis data yang digunakan terdiri dari reduksi data, penyajian data, dan kesimpulan. Hasil penelitian ini adalah proses pembelajaran e-learning berbasis edmodo pada mata kuliah Geometri membuat pembelajaran matematika lebih menarik dan interaktif bagi mahasiswa serta membuat pembelajaran di kelas menjadi tidak membosankan. Selain itu, pembelajaran e-learning berbasis edmodo memiliki keuntungan diantaranya tidak memerlukan kelas formal dalam penerapannya. This research is a qualitative research that aims to analyze the learning process of e-learning based on edmodo in geometry course on the 4th semester student of PGSD Study Program of University PGRI Madiun. Subjects in this study were lecturers of mathematics and students. This research is a qualitative research. The data in this study were obtained from observation. Data analysis techniques used consist of data reduction, data presentation, and conclusions. The result of this research is the learning process of e-learning based on edmodo in the subject of Geometry to make the learning of mathematics more interesting and interactive for the students and make the learning in the class become not boring. In addition, edmodo-based e-learning learning has the advantage of not requiring a formal class in its application.

Abstrak: Tujuan penelitian ini adalah untuk mendiskripsikan penerapan model TGT dalam pembelajaran matematika untuk meningkatkan hasil belajar siswa kelas V SDN Taman 3 Madiun. Penelitian ini merupakan penelitian tindakan kelas dan sumber datanya adalah siswa. Teknik pengumpulan data yang digunakan pada penelitian ini yaitu (a) observasi, (b) wawancara, dan (c) tes. Metode analisis data yang digunakan pada penelitian ini adalah deskriptif kualitatif dan deskriptif komparatif. Berdasarkan hasil penelitian dapat disimpulkan: Penerapan model TGT dalam pembelajaran matematika merupakan perwujudan lima langkah penerapan pembelajaran tipe TGT yaitu presentasi kelas, kerja kelompok, permainan, turnamen, dan penghargaan kelompok. Model TGT dapat meningkatkan hasil belajar siswa kelas V SD, yaitu ditandai dengan: Siswa kelas V sebanyak 19 anak mengalami peningkatan hasil belajar yaitu sebelum tindakan nilai rata-rata 69,7 (di bawah KKM 75), siklus I nilai rata-rata 74,7 (11 anak mencapai KKM, 8 anak masih di bawah KKM), siklus II nilai rata-rata 80,8 (semua siswa mencapai KKM). Kata kunci: TGT, hasil belajar, matematika Abstract: The purpose of this research is to describe the application of TGT model in learning mathematics to improve student learning result of class V SDN Taman 3 Madiun. This research is a classroom action research and the data source is students. Data collection techniques used in this research are (a) observation, (b) interview, and (c) test. Data analysis method used in this research is descriptive qualitative and comparative descriptive. Based on the research results can be concluded: The application of TGT model in mathematics learning is the embodiment of five steps of application of TGT type learning that is class presentation, group work, games, tournaments, and group awards. The TGT model can improve the learning outcomes of grade V elementary students, which is marked by: Class V students as much as 19 children experienced an increase in learning outcomes before the action average value 69.7 (below KKM 75), cycle I average value 74, 7 (11 children reached KKM, 8 children still under KKM), cycle II average score 80,8 (all students reach KKM). Keywords: TGT, learning outcomes, math