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Over the past year, the Québec National Assembly has been making significant changes to consumer protection legislation in the province of Québec. The government adopted new legislation at the end [...]

On September 12, 2024, the Québec Minister of Justice presented Bill 72, An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices [...]

On September 12, 2024, the National Assembly of Québec introduced Bill 72, which proposes significant amendments to the Consumer Protection Act with the goal of safeguarding consumers against abusive commercial [...]

On September 12, 2024, the Government of Québec introduced Bill 72, entitled An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices [...]

On September 12, 2024, the Quebec Minister of Justice introduced Bill 72, An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices [...]

Introduction On August 21, 2024, the government of Québec published, in draft form, two new regulations describing the terms of the new monetary administrative penalties ('MAP') regime, and increasing fines [...]

On July 11, 2024 in Reckitt Benckiser (Canada) inc. v. Société d'assurance Beneva inc. (La Capitale Assurances Générales Inc.)1, the Québec Court of Appeal rendered a decision which clarifies the [...]

Challenging Consumer Class Actions on the Merits Lussier v Expedia Inc. (Lussier) On March 5, 2019, the Superior Court of Quebec authorized (i.e., certified) a class action against the operators [...]

Video transcript Matthew Angelus (00:05): Hi, my name is Matthew Angelus, litigation partner at Torys in Montréal. I'm here today with my colleague, Karl Boulanger. Today we'd like to explore [...]

On October 3, 2023, the National Assembly of Quebec adopted Bill 29, An Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods [...]

On June 1, 2023, the Quebec Minister of Justice introduced Bill 29, An Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods [...]

On June 1, 2023, the Government of Quebec tabled Bill 29 (Bill), an Act to protect consumers from planned obsolescence and to promote the durability, repairability and maintenance of goods, [...]

The Province of Québec is known for the generous protections afforded under its Consumer Protection Act1 (the 'QCPA'), including certain statutory warranties of durability and fitness for purpose that may [...]

With the growing perils of data breaches and the increase in consumer activism, privacy, consumer and product liability class actions remain a reality for businesses in Quebec. As the class [...]

The past decade has seen an increase in the number of class actions based on subsection 224(c) of the Consumer Protection Act (Act) in Quebec. Whether it's in the airline, [...]

Between 2010 and 2018, five class actions involving merchant fees were launched in Alberta, British Columbia, Ontario, Quebec and Saskatchewan (collectively, the Class Actions).1 One of the outcomes to the [...]

On June 1, 2022, An Act respecting French, the official and common language of Quebec (the 'Act') was adopted as law by Quebec's National Assembly. One of the articulated purposes [...]

This is the latest article in our series on Québec consumer law. In Québec, specific rules apply to subscriptions to subscription-based services that are provided at a distance to consumers. [...]

BLG's Class Action team has recently proved successful in defending clients in four different class actions dismissed by the Québec Court of Appeal. It should be remembered that the authorization [...]

In a judgment rendered on May 8, 2019, the Quebec Court of Appeal1 upheld a Superior Court decision2 dismissing a class action in which the plaintiffs alleged that a manufacturer [...]

In a May 8 decision, the Quebec Court of Appeal confirmed that the Quebec Consumer Protection Act (CPA) does not apply to the sale of prescription drugs. The decision, Brousseau [...]

A recent decision by the Québec Court of Appeal in Vidéotron v Girard, 2018 QCCA 767 affirmed the award of compensatory and punitive damages against Vidéotron for overcharging consumers with [...]

This Fall, the Superior Court of Quebec rendered a decision against Yahoo! Inc. and Yahoo! Canada Co. ('Yahoo!') that exposes companies that offer free services to the application of consumer [...]

Major amendments to the Québec Consumer Protection Act ('CPA') were adopted on November 15, 2017 by the Québec Legislature.1] We outline here certain of the changes that affect credit contracts. [...]

On May 2, 2017, the Minister of Justice, Stéphanie Vallée, introduced Bill 134, known as an Act mainly to modernize rules relating to consumer credit and to regulate debt settlement [...]

Introduction On July 4th, 2016, Ms. Stephanie Benabu1, a Montreal resident, filed an application with the Quebec Superior Court to authorize a class action2. This potential class action targets two [...]

In Raleigh c. Maibec inc., 2016 QCCS 2533, Justice Soldevila refused to authorize a 'copycat' class action on behalf of consumers who had purchased wood siding and shingles manufactured by [...]

In our November 2015 Blakes Bulletin: De Minimis Rule is Back in the Context of Class Actions, we analyzed the Sofio c. Organisme canadien de reglementation du commerce des valeurs [...]

The Court of Québec (Small Claims Division), in Faucher v. Costco Wholesale Canada Ltd. (2015 QCCQ 3366), has ruled that an online retailer who erroneously advertised computers on its e-commerce [...]

The decision rendered by the Supreme Court of Canada in the case of Bank of Montreal v Marcotte, 2014 SCC 55 ('Marcotte'), on September 19, 2014, has significant implications with [...]

On September 19, 2014 the Supreme Court of Canada decided that provincial consumer protection legislation applies to banks and credit unions in credit matters. The decisions increase the sphere of [...]

On September 19, the Supreme Court of Canada released a trilogy of decisions, namely Bank of Montreal v. Marcotte, Amex Bank of Canada v. Adams and Marcotte v. Federation des [...]

On September 9, 2014, the Supreme Court of Canada (the 'Court') issued a trilogy of decisions involving the application of Quebec's Consumer Protection Act ('CPA') fee disclosure rules to credit [...]

Federal or provincial? The perennial question in Canadian law (and politics) is: is it federal or provincial? In the case of credit cards issued by banks, the answer is 'both'. [...]

The Marcotte Decision: The Supreme Court of Canada Rules Against Banks in Provincial Consumer Protection Class Action September 22, 2014 A A A On September 19, 2014, the Supreme Court [...]

On September 19, 2014, the Supreme Court of Canada delivered decisions in three related appeals from the Québec Court of Appeal that have come to be known collectively as 'Marcotte.' [...]

On September 19, 2014, the Supreme Court of Canada released its decision in Bank of Montreal v. Marcotte (Marcotte) and two companion cases Marcotte v. Fédération des caisses Desjardins du [...]

On September 19, 2014, the Supreme Court of Canada rendered its long-awaited judgment in Marcotte v. Bank of Montreal et al.1 and clarified the constitutional principles governing the application of [...]

Following a common issues trial solely on questions of liability, Justice Viens of the Quebec Superior Court found that there was no liability with respect to the allegedly defective locking [...]

Much has been written or said about the Supreme Court of Canada recent decisions in Infineon Technologies and Vivendi Canada with respect to the low threshold that is imposed on [...]

In Martin v. Société Telus Communication, 2014 QCCS 1554, a class action was authorized and the case was heard on the merits. The claim dealt with the modification of text [...]

Bottom line: The consumer protection regulator in Quebec, the 'Office de la protection du consommateur' (the 'Office') is proposing modifications to the province's consumer protection laws. Interested parties have until [...]

On November 8, 2013, the Office de la protection du consommateur (OPC) released its first consultation document concerning phase four of its review of the legislation it administers. This fourth [...]

On October 31, 2013, the Supreme Court of Canada rendered three related decisions (Pro-Sys v. Microsoft, Sun-Rype v. Archer Daniels Midland and Infineon Technologies AG c. Option Consommateurs). The cases [...]

The Supreme Court of Canada granted leave to appeal this week in three cases of interest to Canadian businesses and professions. The first involves a series of related appeals from [...]

More than twelve years after Jean-Marc Richard received a direct mail promotional document from TIME magazine, the Supreme Court of Canada issued its ruling in a dispute that arose out [...]