6 results on '"Kılıçarslan, Özge"'
Search Results
2. The effects of mood and personality type on service quality perception and customer satisfaction
- Author
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Kılıçarslan, Özge and Albayrak, T.
- Subjects
Turkey ,Customer satisfaction ,hospitality industry ,Personality type ,perception ,service quality ,tourist behavior ,Antalya [Turkey] ,German tourists ,hospital sector ,Mood ,tourism ,Service quality perception ,consumption behavior - Abstract
Purpose: The influences of personality type and mood on customer evaluations such as service quality and satisfaction are not yet explored in the tourism and travel literature. Hence, this study aims to: (1) identify the role of personality and mood in customer service quality perceptions and overall satisfaction; and (2) assess these variables’ impact on service quality perception–overall satisfaction relationship. Design/methodology/approach: To achieve the study’s objectives, firstly, 383 data were collected from German tourists staying in a five-star hotel in Antalya, Turkey. Then, the survey participants were clustered into four groups according to their personality types (A vs B) and mood (bad vs good). Findings: Service quality perceptions and overall satisfaction of the participants were shown to vary according to their personality types and moods. In addition, the results indicated that personality type and mood might change the effect of perceived service quality on overall satisfaction. Research limitations/implications: As the survey sample is limited to German tourists staying in a five-star hotel in Antalya, Turkey, the study findings should be carefully generalised to other nationalities and service settings. Originality/value: For service enterprises, it is important to understand how the psychological characteristics of the customers affect the perception of the services they offer. Therefore, the customer mood and personality traits, as well as their impacts on perceived service quality, have received wide coverage in the literature. However, to the best of the authors’ knowledge, this study is the first attempt to investigate the interrelationships of mood, personality, service quality perception and overall satisfaction in the hospitality context. © 2019, Emerald Publishing Limited.
- Published
- 2019
3. Two Cases with Ring Chromosome 13 at either End of the Phenotypic Spectrum.
- Author
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Çakmaklı, Seda, Çankaya, Tufan, Gürsoy, Semra, Koç, Altuğ, Kırbıyık, Özgür, Kılıçarslan, Özge A., Özer, Erdener, Erçal, Derya, and Bozkaya, Özlem G.
- Subjects
CHROMOSOME abnormalities ,PHENOTYPES ,HUMAN abnormalities ,GENETICS of intersexuality ,RETINOBLASTOMA ,FACIAL abnormalities ,DEVELOPMENTAL delay ,MICROCEPHALY - Abstract
Ring chromosome 13 is a rare genetic condition with an incidence of 1/58,000 in live births. Major clinical features of patients with ring chromosome 13 include growth and developmental retardation, microcephaly, facial dysmorphism, ambiguous genitalia, anal atresia, eye malformations, retinoblastoma, and hand, foot, and toe abnormalities. The severity of the phenotype depends on the amount of genetic material lost during ring chromosome formation. Here, we report 2 cases with ring chromosome 13 at either end of the phenotypic spectrum. [ABSTRACT FROM AUTHOR]
- Published
- 2018
- Full Text
- View/download PDF
4. Clinical and Cytogenetic Evaluations of Patients with Turner Syndrome: Are We Aware Enough?
- Author
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Gürsoy, Semra, Kılıçarslan, Özge Aksel, Bozkaya, Özlem Giray, Bora, Elçin, Ünal, Nurettin, and Erçal, Derya
- Subjects
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TURNER'S syndrome , *CYTOGENETICS , *SEX chromosome abnormalities , *KARYOTYPES , *MOSAICISM , *PATIENTS - Abstract
Objective: The objective of the present study was to describe the phenotypic features of Turner syndrome (TS) and to investigate the relationship between the genotype and the phenotype. Materials and Methods: We studied 26 female patients who were enrolled between 2006 and 2015. Physical features, clinical history, laboratory findings, and imaging test results were recorded. Chromosomal analysis was performed on peripheral blood lymphocyte cultures of the patients. Results: The mean age of the study population was 10.4±5.6 years (range, 1 day to 17 years). Three patients were diagnosed in the neonatal period. Although the most common phenotypic feature was short stature (92.3%), the characteristic stigmatas were usually seen in the 45, X karyotype. Among the 26 patients, monosomy 45, X was detected in 7 (26.9%) of them. Eleven percent of our patients had 46,X,i(X) (isochromosome Xq), while the rest demonstrated mosaic karyotypes [45,X/46,XY (19.2%); 45,X/46,XX (11.5%); 45,X/46,X,i(X) (11.5%); 45,X/46,XX,r(X) (7.7%); 45,X/46,X,i(Y) (3.8%); 45,X/47,XXX (3.8%); and 45,X/46,XX del(Xp) (3.8%)]. Conclusion: TS is one of the most common sex chromosome abnormalities, but it is frequently underdiagnosed. The frequency of the monosomy 45, X karyotype in TS is less than previously thought. Therefore, patients should be evaluated by chromosome analysis in case there is clinical suspicion. [ABSTRACT FROM AUTHOR]
- Published
- 2017
- Full Text
- View/download PDF
5. Phenotypic spectrum of CHARGE syndrome based on clinical characteristics
- Author
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Aksel Kılıçarslan Ö, Ataman E, Gürsoy S, Hazan F, Randa C, Çankaya T, Erçal D, Ülgenalp A, and Giray Bozkaya Ö
- Subjects
- Case-Control Studies, Child, DNA Helicases genetics, DNA-Binding Proteins genetics, Humans, Mutation genetics, Phenotype, CHARGE Syndrome diagnosis, CHARGE Syndrome genetics, CHARGE Syndrome pathology, CHARGE Syndrome physiopathology
- Abstract
Background/aim: CHARGE syndrome is a rare autosomal dominant disease with multiple congenital anomalies and cognitive impairment, which is caused by mutations in the CHD7 gene. This study aimed to disclose the mild end of the phenotypic spectrum of CHARGE syndrome, which has a highly variable expressivity. Materials and methods: Twenty-one patients who had at least one of the major symptoms of CHARGE syndrome (coloboma, choanal atresia, characteristic ear anomalies, semicircular canal hypoplasia, and cranial nerve anomalies) were included in the study. All patients were tested for karyotype analysis and CHD7 gene mutation/deletion. Results: In the study population, 6 different mutations were detected in 5 patients, and 2 different polymorphisms were detected in the CHD7 gene in 3 patients. MLPA analysis of all coding exons of the CHD7 gene revealed no pathogenic deletion/duplication. Conclusion: CHARGE syndrome should be considered as a differential diagnosis to detect the mild end of the spectrum, even if the patient does not fit the criteria.
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- 2018
- Full Text
- View/download PDF
6. Two Cases with Ring Chromosome 13 at either End of the Phenotypic Spectrum.
- Author
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Çakmaklı S, Çankaya T, Gürsoy S, Koç A, Kırbıyık Ö, Kılıçarslan ÖA, Özer E, Erçal D, and Bozkaya ÖG
- Subjects
- Astigmatism genetics, Chromosome Disorders pathology, Chromosomes, Human, Pair 13 genetics, Chromosomes, Human, Pair 13 ultrastructure, Comparative Genomic Hybridization, Fatal Outcome, Female, Fetal Growth Retardation genetics, Hearing Loss, Bilateral genetics, Hearing Loss, Sensorineural genetics, Humans, Infant, Infant, Newborn, Language Development Disorders genetics, Phenotype, Polyhydramnios etiology, Pregnancy, Ring Chromosomes, Tissue Array Analysis, Abnormalities, Multiple genetics, Agenesis of Corpus Callosum genetics, Chromosome Disorders genetics, Heart Defects, Congenital genetics, Microcephaly genetics
- Abstract
Ring chromosome 13 is a rare genetic condition with an incidence of 1/58,000 in live births. Major clinical features of patients with ring chromosome 13 include growth and developmental retardation, microcephaly, facial dysmorphism, ambiguous genitalia, anal atresia, eye malformations, retinoblastoma, and hand, foot, and toe abnormalities. The severity of the phenotype depends on the amount of genetic material lost during ring chromosome formation. Here, we report 2 cases with ring chromosome 13 at either end of the phenotypic spectrum., (© 2018 S. Karger AG, Basel.)
- Published
- 2017
- Full Text
- View/download PDF
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