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41. Reflections of Australian general practitioners during the first year of the COVID-19 pandemic: a qualitative study.

Author

Ovington, Seren, Anderson, Katrina, Choy, Melinda, and Haesler, Emily

Subjects
GENERAL practitioners, TEAMS in the workplace, WORK, RESEARCH methodology, PHYSICIAN-patient relations, ATTITUDE (Psychology), PHYSICIANS' attitudes, INTERVIEWING, FEAR, UNCERTAINTY, PUBLIC administration, QUALITATIVE research, RISK perception, ATTITUDES toward illness, PSYCHOSOCIAL factors, EXPERIENTIAL learning, HEALTH, INFORMATION resources, COMMUNICATION, DESCRIPTIVE statistics, RESEARCH funding, THEMATIC analysis, JUDGMENT sampling, DATA analysis software, REFLECTION (Philosophy), COVID-19 pandemic
Abstract

Background: General practitioners (GPs) have played an integral role in Australia's coronavirus disease 2019 (COVID-19) pandemic response. However, little is known about how GPs themselves have been impacted by the COVID-19 pandemic. This study aimed to increase our understanding of the experiences of GPs working during the COVID-19 pandemic. Methods: A qualitative study was conducted using semi-structured interviews. Using purposive sampling, 15 GPs from South-Eastern Australia were asked to reflect on their experiences during the first year of the COVID-19 pandemic. Interview transcripts underwent thematic analysis. Results: Five main themes were identified: fear of infection; uncertainty and information overload; impacts on the government–GP relationship; impacts on the patient–doctor relationship; and teamwork within practices and among GPs. Conclusions: The 15 GPs interviewed in this study provided valuable insights into their experiences working during the first year of the COVID-19 pandemic. From these insights, four recommendations propose what could be done to help support GPs to respond to a pandemic while continuing to deliver primary health care. Although general practitioners (GPs) have played a crucial role in Australia's COVID-19 pandemic response, few studies have explored the impact of the COVID-19 pandemic on GPs themselves. In this qualitative study, 15 GPs from South-Eastern Australia were asked to reflect on their experiences working during the first year of the COVID-19 pandemic in semi-structured interviews. Their reflections enhance our understanding of the experience of GPs working during the COVID-19 pandemic and may help guide future research and work to support GPs. [ABSTRACT FROM AUTHOR]

Published
2023
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