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Results from a study of problem solving in the domain of instructional design are presented. Subjects were eight teacher trainees who were recent graduates of or were enrolled in the Stanford Teacher Education Program at Stanford University (California). Subjects studied a computer-based tutorial--the VST2000--about a fictitious vehicle. The VST2000 has alternate sources of energy, which are displayed on a computer screen along with switches that can be manipulated using a mouse. By changing switch settings, users can change connections between different components and component states, resulting in simulated operation of the vehicle. One day after studying the VST2000, each subject designed instructional materials concerning: how to operate the vehicle; and general principles of energy storage, extraction, conversion, transportation, and use illustrated by the vehicle. A scheme for coding the protocols was developed, considering three aspects of the process of design problem solving: (1) subproblems; (2) types of knowledge used; and (3) problem-solving operation. Data from the eight protocols are presented, showing variations among designers in relative amounts of work on subproblems, their use of knowledge types and operators, and patterns over time in problem-solving activity. Variables used in this analysis are considered as general features of design problem solving and are discussed in relation to several published analyses in several domains. Forty-four figures; a 26-item list of references; and six appendices, including the text of the computer tutorial, are included. (SLD)

An experiment compared solving of operational and diagnostic problems after different instruction about a fictitious device. Solution of both kinds of problems was facilitated by instruction (1) that focused on functional relations among components of the device or (2) that focused on states of the individual components. For operational problems, this result contrasted with an earlier finding (Greeno & Berger, 1987) that only functional instruction facilitated inference and learning of operational procedures. In this study, component instruction included information about the states of switches and all participants saw a diagram of the device with information about connections between components. Both results are consistent with a characterization of relevant device-model knowledge by Kieras (1984) as including knowledge of device topology: connections between components and relations of connections to the controlling operations and indicators of the device. Comparison of information in the instructional conditions with planning nets for the operating procedures showed that functional instruction included needed information about connections between components and that component instruction included needed information about states of switches that determine connections between components. For diagnostic tasks, while solutions of problems was facilitated by both component and functional instruction, some aspects of problem-solving strategy were facilitated only by functional instruction, indicating that the organization of diagnostic problem solving probably depends on integrative features of the problem solver's mental model of the device. (Author/KR)

Discussed is one "quite general" attribute that can differentiate problem representations: the kinds of entities that are included -- the cognitive objects that the system can reason about in a relatively direct way, and that are included continuously in the representation. The ontology of a domain is significant for four reasons. First, ontology is a significant factor in forming analogies between domains, described in terms of two examples involving problem-solving procedures between domains: geometric proofs and subtraction procedures. Second, these entities provide arguments on which general reasoning procedures can operate directly; this is explored through physics problems; distance, time, and velocity; and sound transmission. That conceptual entities can enable more efficient computation is presented in terms of monster problems, isomorphic to the Tower of Hanoi problem. Finally, the ontology of a problem domain has important effects on goal definition and planning, illustrated by studies of binomial probability. (MNS)

Problems were presented to 13 university students in which letters were to be added or subtracted (e.g., B + D = ? or F - ? = D). After each problem, each subject gave a retrospective protocol indicating the way in which the problem was solved. Models of performance by each subject in each experimental session shared major properties; choices by all subjects depended on a few features of the problems. Individual differences consisted in the features that were included in a subject's choice procedure and the criteria applied in choices based on the features that were used. (Author)

Thinking-aloud protocols of human problem solvers working on geometry problems are presented and discussed. Protocols were obtained from six individuals working on nine different problems in which constructions were used. Nineteen protocols are presented with annotation and discussion, and other protocols are summarized. The primary purpose of the report is to provide documentary evidence relevant to a model of planning knowledge that provides an explanation of constructions. The protocols are consistent with the general features of the model, but also show ways in which human problem solving involves processes more complex than those in the model. Illustrations of interaction between formal and informal reasoning processes are also noted. (Author)

Hierarchically organized knowledge about actions has been postulated to explain planning in problem solving. Perdix, a simulation of problem solving in geometry with schematic planning knowledge, is described. Perdix' planning knowledge enables it to augment the problem space it is given by constructing auxiliary lines. The planning system also provides a mechanism that can result in problem-solving set. Results of three experiments involving a set and constructions seem consistent with the kinds of knowledge structures hypothesized in the model. Protocols given during solution of 11 geometry problems showed general agreement with the explanation of constructions and set based on planning knowledge, but also indicated processes of human problem solving not represented in the model. Finally, the explanation of constructions is discussed in relation to the general question of ill-structured problems and creativity, and the explanation of set is discussed in relation to other phenomena in the problem-solving literature, including functional fixedness. (Author)

The relation of knowledge for solving problems to understanding of general principles in a subject-matter domain is discussed. Theoretical representations, called "conceptual competence," are presented to represent principles that are believed to be understood implicitly by individuals. Implications for problem-solving procedures can be derived from these principles. In a task for which process models have been developed, the process models are related to the formulation of general principles that are reflected in the process. (Author/PN)

Research was conducted investigating properties of skill in learning, in the domain of elementary algebra. Thinking-aloud protocols indicate that early knowledge of the subjects studied was fragmentary, rather than involving systematically flawed procedures. Computational models, developed to simulate observed errors, focused on the role of structural representations in facilitating reliable performance. Connectionist models for recognizing structural features were investigated, leading to the conclusion that the cognitive system probably requires knowledge functionally equivalent to grammatical rules. Data from information processing experiments indicated that: (1) judgments about the application of an algebraic operator are influenced by low-level features recognized before a completely parsed representation is formed; and (2) recognition of individual characters in expressions is not facilitated by syntactically correct contexts, as it is by lexical contexts in letter recognition, but information about the algebraic categories of characters is obtained early in processing from the syntactic context. The conclusion is made that training in basic symbolic skill might be more effective if more attention were given to teaching the structure of information of the domain, including general features of the information presented in problems as well as general constraints and goals of the procedures to be acquired. (Author/LMO)

In the research described in this document, the goal was to develop definite theoretical characterizations of understanding in a specific domain of problems. Some performance that provides persuasive evidence of understanding was chosen, and hypotheses about cognitive structures and processes that cause the performance to occur were developed. Performance was analyzed on two tasks in high school geometry, developing proofs and checking proofs. For developing proofs, thinking-aloud protocols were obtained from six students who were interviewed approximately once a week during the year they studied geometry. Proof-checking problems were given to 15 different students during interviews in November and May, and a group of 15 college students also were given instruction on proof checking to ascertain whether it could be acquired. Two characterizations of knowledge that can be adopted as objectives of instruction resulted, one on structural understanding and one in understanding the principle of deductive consequence. (MNS)

Research in this project studied cognitive processes involved in understanding and solving problems used in instruction in the domain of mathematics, and explored implications of these cognitive analyses for the design of instruction. Three general issues were addressed: knowledge required for understanding problems, knowledge of the conditions for applying problem-solving operators, and strategic knowledge for problem solving. Computational systems were developed in which graphical displays present explicit information to students that allows them to reflect on processes that are usually implicit, construct representations of problem information, specify assignments of variables, and learn from strategic errors. Research is described that provided analyses of cognitive processes on which instructional designs were based, and preliminary empirical results from use of the systems are presented. (Author/JM)

This project addressed the question: What knowledge and processes enable individuals to construct and modify representations of novel, nonroutine problems? The theoretical goal was to extend the information-processing theory of problem solving to include processes that have been characterized as restructuring of problems and productive thinking by Gestalt psychologists such as Duncker (1935/1945) and Wertheimer (1954/1959). Three lines of research were carried out. One investigated different kinds of knowledge that result in problems that are routine, semiroutine, or nonroutine, according to distinctions in a simulation model that was developed in the project. Experiments distinguished between functional knowledge, involving relations between components of a device, and component knowledge, involving information about behavior of components independent of their interconnections. A second line of work studied processes of generating representations of physics problems, and identified important interactions between everyday experience-based knowledge about motions of objects and knowledge of theoretical principles. The third line of research studied processes of understanding and solution of back-of-the-envelope problems, and identified use of general methods for reasoning about quantities that are combined with domain-specific information. (Author/RH)

In this study a distinction is made between routine, semiroutine, and nonroutine problems based on the problem solver's knowledge. Routine problems are solved by applying a known procedure, semiroutine problems require planning that uses functional knowledge, and nonroutine problems require generation of new functional knowledge. Nonroutine problem solving has been simulated in which functional knowledge is derived from properties of objects that are available in the situation. In an experiment, knowledge was provided about functional relations of components of a device; this facilitated inference of operating procedures, in contrast to knowledge about the status of the individual components, which was ineffective. (Author/RH)

Proposed is a relational framework for characterizing experienced physicists' representations of physics problem situations and the process of constructing these representations. A representation includes a coherent set of relations among: (1) a mental model of the objects in the situation, along with their relevant properties and relations; (2) a mental model of theoretical idealizations of objects; and (3) parameter histories based on mental simulations of both models. Evidence from protocols and a small experiment support a conclusion that experienced physicists' processes of representing problem situations (a) use informal commonsense knowledge, including envisionment of objects in the situations, and (b) are interactive, with mutual influences between informal knowledge and their technical, theoretical knowledge. Also described are characteristics of the mental models that represent problem situations and the process of constructing them, drawing from work by artificial intelligence researchers on qualitative process models, and specifying several categories of rules that would be needed for an implementation of the system as a simulation program. (Author/RH)

Discusses the process of learning to construct and interpret representations from a social practice perspective. If students need to construct tables and graphs to complete a project report in mathematics or science, they can learn to consider whether these forms are effective at communicating important information. If students merely complete assignments with prefabricated representations, they have lost a vital learning opportunity. (MLH)

James J. Gibson (1954) viewed perception as a system that picks up information which supports coordination of the agent's actions with the systems the environment provides. This led him to develop the idea of affordances, characteristics of objects and the environment that support their contributions to interactive activity. (SLD)

The uses of verbal rules in solving arithmetic problems are presented. Thirty-six problems were used in individual testing of five students who were enrolled in a remedial mathematics course at a community college. Two or three weeks prior to the individual exams, the students had been tested in their class on the material. The study indicated that verbal rules provide a plan for action in verbal-retrievable form, but students must add a non-trivial amount of knowledge to make the rules effective. Five principles developed to explain the status and use of verbal rules in problem solving are presented and discussed in the context of the study. It is suggested that the next area of study be the process of transition from rules to procedures that occurs within the student's mind. (MP)