1. Managing Resilience and Exhaustion Among Health Care Workers Through Psychological Self-Care: The Impact of Job Autonomy in Interaction With Role Overload
- Author
-
Maisonneuve F, Galy A, Groulx P, Chênevert D, Grady C, and Coderre-Ball AM
- Subjects
job autonomy ,role overload ,psychological self-care ,resilience ,emotional exhaustion ,Public aspects of medicine ,RA1-1270 - Abstract
Francis Maisonneuve,1 Anaïs Galy,1 Patrick Groulx,2 Denis Chênevert,1 Colleen Grady,3 Angela M Coderre-Ball3 1Department of Human Resources Management, HEC Montréal, Montréal, QC, Canada; 2Department of Organisations and Human Resources, ESG UQAM, Montréal, QC, Canada; 3Department of Family Medicine, Queen’s University, Kingston, ON, CanadaCorrespondence: Francis Maisonneuve, Pôle Santé HEC Montréal, 501 De la Gauchetière, Niveau 5, aile D, Montréal, QC, H3T 2A7, Canada, Tel +1 514 998 9183, Email francis.maisonneuve@hec.caPurpose: Drawing on the conservation of resources theory, we explore how job autonomy affects resilience and emotional exhaustion through psychological self-care (PSC). In addition, we study the impact of role overload as a boundary condition which dampens the beneficial effects of job autonomy.Methods: Cross-sectional data was collected through an online survey among Canadian health care workers (HCWs) across multiple organizations. We performed structural equation modeling (SEM) to test the proposed hypotheses (N=860).Results: Job autonomy had a positive relationship with resilience and negative with emotional exhaustion, both through PSC. However, high role overload hinders these relationships.Conclusion: Job autonomy combined with reasonable workload allows HCWs to invest in themselves in the form of PSC, which in turn alleviates their emotional exhaustion and fosters their resilience. Accordingly, this helps HCWs in overcoming both current and future adverse events at work. Valuing autonomy and PSC through communication and contextualized human resource management practices will help support HCWs and health care organizations in turn. Indeed, nurturing resilience and reducing emotional exhaustion will provide and protect the needed individual resources to face future disruptive events, consequently leading to strengthen health care organizations.Keywords: job autonomy, role overload, psychological self-care, resilience, emotional exhaustion
- Published
- 2025