45 results on '"Gachago, Daniela"'
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2. The Elephant in the Room: Tensions between Normative Research and an Ethics of Care for Digital Storytelling in Higher Education
- Author
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Gachago, Daniela and Livingston, Candice
- Abstract
Background: Digital storytelling (DST) has been embraced in classrooms around the world as a way to unpack issues of identity and positionality which are critical for any pedagogy concerned with social justice. However, adopting this process-orientated practice into higher education raises ethical concerns especially in relation to the normative approach to traditional research. Objectives: The objective of this article was to explore the ethical concerns surrounding DST when used as a pedagogy and to determine if an 'ethics of care' approach could help to mitigate the ethical dilemmas experienced by teachers and researchers alike. Method: A single case study, narratives, illustrations and reflections from a final-year arts education project were used to explore some of the ethical issues we encountered when employing DST as a pedagogy and in educational research. Results: The results of this reflection show that special attention needs to be paid to the following issues: the collection and interpretation of data, how anonymity and confidentiality are ensured in DST, who owns the stories, how sampling is conducted and how consent is sought and, finally, how the tenant of 'do no harm' is adhered to in DST. Conclusion: We argue that traditional deontological approaches to ethics are not able to fully respond to the complex, nuanced and ongoing concerns posed by DST projects. We adopt Joan Tronto's Ethic of Care to argue that ethical practice cannot be contained in codes of conduct alone and cannot simply be signed off on by institutional review boards, but is rather a matter of a daily personal, professional and political caring practice.
- Published
- 2020
3. Step into the Discomfort: (Re)orienting the White Gaze and Strategies to Disrupt Whiteness in Educational Spaces
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Stewart, Kristian D. and Gachago, Daniela
- Abstract
This paper reports the findings of a dialogical narrative analysis conducted by two white academics in distinct higher education contexts -- one based in the United States and the other in South Africa. Through the retelling of actual classroom scenarios, the authors assess their own teaching methods, responses, and classroom practices in order to examine how whiteness has shaped their classroom and teaching practices. As a result of this critical examination, the authors present strategies that centre around reorienting 'habits of mind' (vulnerability, flipping curriculum, collective buy-in, challenging safety, and inter-racial collaborations) to break the cycle of pervasive whiteness that exists in classroom environments and curricular endeavours. In an effort to work against reifying the colonial wound and move towards decolonising teaching practices, the findings of this analysis and the discussion that follows is our attempt of 'stepping back' in order to travel forward in our professional lives.
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- 2022
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4. Developing Critical Digital Literacies through Digital Storytelling: Student Attempts at Re-Telling the District Six Story
- Author
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Noble, Alex and Gachago, Daniela
- Abstract
The South African Higher Education sector has undergone major transformation since the end of Apartheid more than 25 years ago. Critical digital literacies and critical (digital) citizenship, aligns with the most important aspects of the transformation agenda, 'the production of socially conscious graduates that will become the thinkers and leaders of tomorrow' (Soudien et al 2008). The ability to link the past and the present, the personal and the political is an important element of critical digital literacies. This paper reflects on projects introduced in a first year Extended Curriculum Programme course for Architectural Technology and Interior Design students at a University of Technology, in which students created a digital story after visiting historical sites in the Western Cape. Framed by Critical Race Theory concepts of master narratives and counter-storytelling, using multimodal analysis of the digital stories, this paper will highlight examples of students' attempts to disrupt common narratives through their creative yet personal engagement with the past and the present.
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- 2022
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5. Third Places: Cultivating Mobile Communities of Practice in the Global South
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Gachago, Daniela, Cruz, Laura, Belford, Cheryl, Livingston, Candice, Morkel, Jolanda, Patnaik, Sweta, and Swartz, Bronwyn
- Abstract
Research on communities of practice suggests that such groups can be used to support academic staff development, especially during times of crisis. We explore how a group of South African women academics and 'eLearning champions' engaged in a mobile community of practice under COVID-19 conditions. Our analysis of WhatsApp chat histories and focus group conversations reflects how the group evolved from a mobile CoP into a multi-modal third place, with implications for community-building, teaching transformation, and organisational change.
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- 2021
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6. ‘Deeply and deliciously unsettled’? Mis-reading discourses of equity in the early stages of Covid19
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Belluigi, Dina Zoe, Czerniewicz, Laura, Gachago, Daniela, Camps, Catherine, Aghardien, Najma, and Marx, Renée
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- 2022
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7. Networked Learning in 2021: A Community Definition
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Gourlay, Lesley, Rodríguez-Illera, José Luis, Barberà, Elena, Bali, Maha, Gachago, Daniela, Pallitt, Nicola, Jones, Chris, Bayne, Siân, Hansen, Stig Børsen, Hrastinski, Stefan, Jaldemark, Jimmy, Themelis, Chryssa, Pischetola, Magda, Dirckinck-Holmfeld, Lone, Matthews, Adam, Gulson, Kalervo N., Lee, Kyungmee, Bligh, Brett, Thibaut, Patricia, Vermeulen, Marjan, Nijland, Femke, Vrieling-Teunter, Emmy, Scott, Howard, Thestrup, Klaus, Gislev, Tom, Koole, Marguerite, Cutajar, Maria, Tickner, Sue, Rothmüller, Ninette, Bozkurt, Aras, Fawns, Tim, Ross, Jen, Schnaider, Karoline, Carvalho, Lucila, Green, Jennifer K., Hadžijusufović, Mariana, Hayes, Sarah, Czerniewicz, Laura, and Knox, Jeremy
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- 2021
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8. Using Digital Counterstories as Multimodal Pedagogy among South African Pre-Service Student Educators to Produce Stories of Resistance
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Gachago, Daniela, Cronje, Franci, Ivala, Eunice, Condy, Janet, and Chigona, Agnes
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While digital storytelling has entered higher education as a vehicle to reflect on issues of identity and difference, there is a paucity of research framed by a critical perspective unpacking underlying power structures in the classroom. This study reports on an ongoing project in a South African pre-service Teacher Education course in which final-year students reflected in the form of digital stories on the notion of difference and how it affected their journey to becoming a teacher. Drawing on theories of resistance, counterstorytelling and multimodality, five of these digital stories, students' reflective essays and discussions in a focus group were analysed to investigate types of resistance in students' narratives, their perceptions of the functions of counterstorytelling, and what multimodal analysis of these stories could tell us about the relationship of students' identities, their choice of modes and their learning. Results of the study showed students' intent to develop so-called "counterstories", defined as stories that challenge social and racial injustice, which are usually not heard in education. Students also perceived telling of counterstories as useful to building communities among marginalised students, acting as model stories, providing an alternative window into the world of students of colour and a space for healing. While only one story could be defined as portraying "transformational resistance", carrying the highest potential for social change, others were important documents of disadvantaged students' fight for survival, and might well challenge some of the existing power structures in their classroom. Multimodal analysis of the stories revealed contradictory elements, highlighting the difficulty for students to resist dominant discourses, but also showing the increasing (conscious or unconscious) emotional audience manipulation evidenced in production of digital stories by the more privileged students. We suggest that engaging students in multimodal analysis of their own stories could facilitate a nuanced conversation on consciously and unconsciously held beliefs and assumptions, as well as an awareness of themselves that may lead to questioning the dominant discourse they have been socialised in.
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- 2014
9. Digital Storytelling and Reflection in Higher Education: A Case of Pre-Service Student Teachers and Their Lecturers at a University of Technology
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Ivala, Eunice, Gachago, Daniela, Condy, Janet, and Chigona, Agnes
- Abstract
Employers in South Africa are calling for students graduating from higher education institutions (HEIs) to exhibit the capacity for reflection. However, many tertiary institutions fall short in allowing opportunities for reflection. As a result, HEIs are grappling to find ways of fostering reflection amongst their students. This paper argues that digital storytelling if implemented properly is one of the ways which can be used to help HEIs in this accomplishment. It documents results of production of digital stories by 29 final-year pre-service student teachers at the Cape Peninsula University of Technology (CPUT), South Africa, as part of their assessment in their professional development course. The study was informed by structuration theory and levels of reflection and cognitive processing to help the researchers understand the potential of digital storytelling in enhancing reflection. Qualitative methods of collecting data were utilized. Focus group interviews were conducted with the students and their facilitators to elicit whether production of digital stories led to reflection. Findings showed that the production of digital stories promoted the three levels of reflection and thus deep learning and higher-order thinking skills.
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- 2014
10. 'All Stories Bring Hope Because Stories Bring Awareness': Students' Perceptions of Digital Storytelling for Social Justice Education
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Gachago, Daniela, Condy, Janet, Ivala, Eunice, and Chigona, Agnes
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Although becoming a more racially-integrated society, the legacy of Apartheid still affects learners' social engagements in and outside their classrooms. Adopting Nussbaum's (2010) capabilities framework for a socially just democracy, this paper examines 27 pre-service teacher education students' perceptions of a digital storytelling project and its potential for recognising and honouring capabilities necessary for engaging empathetically with the "other". Using narrative inquiry, and specifically Bamberg's (2006) "small stories" approach, the research team analysed 30 stories students constructed in four focus group conversations at the end of the project. In these stories, most of Nussbaum's (2010) capabilities were evident. We found that, in the collective sharing of their stories, students positioned themselves as agentive selves, displaying the belief that they can make a difference, not only individually within their own classrooms, but also as a collective of teachers.
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- 2014
11. Pre-Service Students' Perceptions and Experiences of Digital Storytelling in Diverse Classrooms
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Condy, Janet, Chigona, Agnes, Gachago, Daniela, and Ivala, Eunice
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The purpose of this paper is to analyse an innovative teaching and learning practice in which pre-service student teachers at the CPUT used digital stories to reflect on their experiences of diversity in their classroom. Managing diverse classrooms is one of the main challenges for all teachers. Digital storytelling can help manage such classrooms. It facilitates the convergence of four student-centered learning strategies: student engagement, reflection for deep learning, project-based learning, and the effective integration of technology into teaching. A qualitative research approach was employed whereby twenty-nine written stories and a recording of a focus-group interview with purposively selected participants from the group was the data collection technique. The results indicate that the digital storytelling approach exposed the students to new media literacies which prepared them for the rich and diverse contexts which they will encounter in their teaching.
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- 2012
12. A Wake-Up Call: Equity, Inequality and Covid-19 Emergency Remote Teaching and Learning
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Czerniewicz, Laura, Agherdien, Najma, Badenhorst, Johan, Belluigi, Dina, Chambers, Tracey, Chili, Muntuwenkosi, de Villiers, Magriet, Felix, Alan, Gachago, Daniela, Gokhale, Craig, Ivala, Eunice, Kramm, Neil, Madiba, Matete, Mistri, Gitanjali, Mgqwashu, Emmanuel, Pallitt, Nicola, Prinsloo, Paul, Solomon, Kelly, Strydom, Sonja, Swanepoel, Mike, Waghid, Faiq, and Wissing, Gerrit
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- 2020
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13. Experiences with International Online Discussions: Participation Patterns of Botswana and American Students in an Adult Education and Development Course at the University of Botswana
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Giannini-Gachago, Daniela and Seleka, Geoffrey
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This paper describes the experiences gathered in a Masters of Adult Education course at University of Botswana (UB), where 26 students of the University of Botswana and the University of Georgia (UGA) engaged in discussions within the University of Botswana Learning Management System WebCT. Individual participation patterns in the discussions varied widely in this course. Based on variables found in the literature, student participation patterns were analysed--both in terms of quantity (messages read and written) and quality (status of conversational moves and level of critical thinking). Results show that culture or membership of a specific group did not seem to influence participation patterns. Gender was the major influencing variable for participation patterns in terms of both quantity and quality. Other influencing variables were course design, assessment of discussions and the presence of a learning community.
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- 2005
14. Using Informal Collaboration to Develop Quality Assurance Processes for eLearning in Developing Countries: The Case of the University of Botswana and the University of the West Indies Distance Education Centre
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Lee, Marilyn, Thurab-Nkhosi, Dianne, and Giannini-Gachago, Daniela
- Abstract
Collaboration among institutions of higher education involves the sharing of financial, administrative and infrastructural resources with others through a formal memorandum of understanding. There are occasions where due to bureaucratic or political barriers, a formal collaborative arrangement may not be possible, however, academic partnerships may foster informal collaboration or cooperation among institutions. This paper examines one such informal collaboration existing between the University of Botswana and The University of the West Indies Distance Education Centre. The authors share the informal collaborative model used to develop a quality assurance tool for eLearning and compare approaches in eLearning course development and quality assurance procedures at both institutions.
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- 2005
15. 'Family Comes in All Forms, Blood or Not': Disrupting Dominant Narratives around the Patriarchal Nuclear Family
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Gachago, Daniela, Clowes, Lindsay, and Condy, Janet
- Abstract
After nearly 25 years of democracy, lives of young South Africans are still profoundly shaped by the legacies of apartheid. This paper considers how these differences are produced, maintained and disrupted through an exploration of changing narratives developed by a small group of South African pre-service teachers, with a particular focus on the narratives developed around discourses of fatherhood generally and absent fathers in particular. We draw on interviews conducted with three students in which we discussed their digital stories and literature reviews. In this paper, we draw attention to the limitations of digital storytelling and the risks such autobiographical storytelling presents of perpetuating dominant narratives that maintain and reproduce historical inequalities. At the same time, in highlighting ways in which this risk might be confronted, the paper also aims to show the possibilities in which these dominant narratives may be challenged.
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- 2018
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16. Dreaming Up a New Grid: Two Lecturers' Reflections on Challenging Traditional Notions of Identity and Privilege in a South African Classroom
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Ngoasheng, Asanda and Gachago, Daniela
- Abstract
One of the biggest debates in South Africa is the use and usefulness of apartheid categories when analysing society and societal behaviour. This paper examines the process of learning and unlearning that took place when a political reporting lecturer and an academic staff developer sought to explain racially biased voting in South Africa and its historical origins to students. The autoethnographic method of reflecting on teaching practice is used to explore the tensions and dilemmas that arose when introducing a specific pedagogic intervention-- the Privilege Walk--to help students understand privilege as systemic, intersectional and historically rooted. We also discuss our own further development of the walk to allow students to create a new grid based on alternative values and that would affirm difference. Framed by Fraser's participatory parity, critical pedagogy and Massumi's affect theory, we trace our journey in engaging and disrupting identity politics by developing a decolonising pedagogical approach that emphasises post-apartheid identity as fluid and becoming and capitalises on affective and embodied learning in South African classrooms.
- Published
- 2017
17. Navigating Ethical Boundaries When Adopting Digital Storytelling in Higher Education
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Gachago, Daniela and Sykes, Pam
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Gachago and Sykes highlight important and interesting ethical questions raised by the introduction of digital storytelling into the higher education classroom. Against the background of pre-service teacher education at a South African university, Gachago and Sykes reflect on a series of "snapshots" or anecdotes that highlight the tension between pedagogical and therapeutic project that confronts digital storytelling in higher education. Gachago and Sykes draw on both educational and psychological literature concerning the role of affect and trauma in education to challenge assumptions about students, facilitators and political projects when introducing personal digital storytelling into the curriculum. The questions raised in the chapter explicitly invite further conversation. [For the complete volume, "Digital Storytelling in Higher Education: International Perspectives. Digital Education and Learning," see ED613403.]
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- 2017
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18. Podcasts: A Technology for All?
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Gachago, Daniela, Livingston, Candice, and Ivala, Eunice
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While the pedagogical benefits and challenges of podcasting as a teaching and learning practice are well researched, sometimes with contradictory results, literature on the potential of podcasting as a socially inclusive technology is scanty. Using a quantitative survey design, framed by concepts such as emerging technologies, low-threshold applications and nontraditional students, this study investigated students' perceptions at a large institution in South Africa on the access and use of podcasts. Findings indicate that podcasting was well received by all students. Particularly nontraditional students, with specific reference to gender, age and home language, were the ones who engaged most extensively with podcasts. Regular recordings of difficult, content-heavy lectures were perceived as the most effective use of podcasting, showing that course design matters in terms of podcasting usage. Findings also challenged the view of podcasting as facilitating passive learning. In our context, which is defined by severe resource constraints and fear of technology among both lecturers and students, the simplicity and accessibility of podcasts promises a successful mainstream adoption of a low-threshold technology for African higher education.
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- 2016
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19. Being Human Today: A Digital Storytelling Pedagogy for Transcontinental Border Crossing
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Stewart, Kristian and Gachago, Daniela
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This article reports the findings of a collaborative digital storytelling project titled "Being Human Today," a multimodal curricular initiative that was implemented simultaneously in both a South African and an American university classroom in 2015. By facilitating dialogue and the sharing of digital stories by means of a closed Facebook group, instructors were able to investigate students' critical awareness and social consciousness regarding notions of "self" and "other" across continents. Case study methodology was applied as a research framework to collect, code, and triangulate data gathered from student-driven texts, Facebook entries, and student-produced digital stories. Framed by Giroux's border pedagogy and set within social justice education, findings provide evidence of our students' desire to be connected to each other, both locally and abroad, which we found to be the heart of what it means to be human today. Further, data revealed how sharing stories as cultural and personal artifacts worked to demystify notions of otherness in both local and global contexts. In particular, the comparison of personal stories shared in this space allowed for critique and a raised awareness of how students are impacted by global hegemonic discourses. Implications of practice for this study include breaking down the barriers--both real and imagined--as they relate to how educators conceive the use of technology in classroom spaces and student engagement across continents.
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- 2016
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20. Two unlikely bedfellows: Towards a decolonial unconference methodology.
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Gachago, Daniela, Hlatshwayo, Mlamuli Nkosingphile, Nkoala, Sisanda, and Van Heerden, Leanri
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AUTOETHNOGRAPHY ,CONFERENCES & conventions ,DECOLONIZATION ,METHODOLOGY - Abstract
This paper examines a specific unconferencing methodology designed for the HELTASA (un)conference, an international online event held in 2021 in South Africa. Drawing from the principles of unconferencing and decolonisation, the description of the unconferencing methodology in this paper is interspersed with collective autoethnographic reflections, collected through individual and collective writing engagements, to engage with our complex narratives as designers, facilitators, and presenters/participants of this (un)conference. Through selected vignettes of reflective moments in planning and facilitating this (un)conference, we explore opportunities and challenges when adopting both principles of unconferencing and decolonisation in our practice. We end the paper with a discussion of the possibilities of adopting a decolonial unconferencing model in the global South through a colonial matrix of power. [ABSTRACT FROM AUTHOR]
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- 2024
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21. From the individual to the collective: Repositioning assessment as a social practice.
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Cheng-Wen Huang, Govender, Shanali, and Gachago, Daniela
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EDUCATIONAL evaluation ,PSYCHOMETRICS ,COVID-19 pandemic ,CERTIFICATION ,EDUCATIONAL accountability - Abstract
Although assessment theorists have long argued that assessment is a contextually located social practice, objectivist and psychometric discourses about assessment persist. The COVID-19 pandemic, in many contexts, unsettled and denaturalised assessment practices, creating a critical disruptive moment. This paper presents a reflection on what this moment might suggest about academics' assessment beliefs and practices at a research-intensive institution in the Western Cape. Drawing on an institutional survey, we argue that dominant concerns about academic integrity and mark inflation surface discourses of assessment for certification and accountability. Exploring some examples of assessment practices during the emergency remote teaching period at the same institution, we highlight some factors that influence design. Drawing on Bourdieu's theory of practice, we contemplate the conditions of field and capital that create opportunities for change. We propose that change is contingent on the complex interplay of the capital and habitus of agents, as well as the nature of the field. We reaffirm the case for positioning assessment as a social practice, arguing that this enables the conditions for discussion, negotiation, and scrutiny on the purpose of assessments, what is being valued and not valued, and who is benefiting or being marginalised from particular assessment practices. [ABSTRACT FROM AUTHOR]
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- 2023
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22. Developing eLearning champions: a design thinking approach
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Gachago, Daniela, Morkel, Jolanda, Hitge, Liza, van Zyl, Izak, and Ivala, Eunice
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- 2017
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23. What is critical in EdTech research?
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Gachago, Daniela
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- 2023
24. The Use of Emerging Technologies for Authentic Learning: A South African Study in Higher Education
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Bozalek, Vivienne, Gachago, Daniela, Alexander, Lucy, Watters, Kathy, Wood, Denise, Ivala, Eunice, and Herrington, Jan
- Abstract
It is now widely accepted that the transmission of disciplinary knowledge is insufficient to prepare students leaving higher education for the workplace. Authentic learning has been suggested as a way to bring the necessary complexity into learning to deal with challenges in professional practice after graduation. This study investigates how South African higher educators have used emerging technologies to achieve the characteristics of authentic learning. A survey was administered to a population of 265 higher educators in South Africa who self-identified as engaging with emerging technologies. From this survey, a sample of 21 respondents were selected to further investigate their practice through in-depth interviewing using Herrington, Reeves and Oliver's nine characteristics of authentic learning as a framework. Interrater analysis undertaken by five members of the research team revealed both consistencies and differences among the twenty one cases across the nine elements of authentic learning. The highest levels of authenticity were found for the elements "authentic context" and "task," and the lowest for "articulation." Furthermore, there was a moderate correlation identified between levels of authenticity and the role played by emerging technologies in achieving the authenticity, showing a potentially symbiotic relationship between them. (Contains 3 figures and 1 table.)
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- 2013
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25. Engagement Levels in a Graphic Design Clicker Class: Students' Perceptions around Attention, Participation and Peer Learning
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Gachago, Daniela, Morris, Amanda, and Simon, Edwine
- Abstract
Research into the uses of personal response systems or "clickers" shows that their use increases students' engagement levels in the classroom. In South Africa, clicker usage is still in its infancy, with little research published in the field. This study reports on 37 Graphic Design students' perceptions of the use of clickers and their engagement levels (attention, participation, and active class discussion) in small clicker classes. Clickers were introduced in three interventions in the third term of the 2010 academic year in an attempt to improve students' participation in class discussions. The devices were used for individual and peer voting. Peer and class discussion either preceded or followed the voting process. The study employed a mixed method research design. Data was collected through open-ended student questionnaires, clicker questions during classes, and one focus group discussion. Drawing on cooperative learning theory, this paper discusses student engagement on three levels. Firstly, clickers seize students' attention through the simplicity, novelty factor, and fun element they bring to class. Secondly, they encourage student participation through the anonymity they offer, which is especially important when the language of learning and teaching is not the students' first language. Thirdly and most importantly, clickers encourage peer discussion. Students reported that by being confronted with opposing points of views, which lead to uncertainty or conceptual conflicts, they were propelled to re-conceptualise their own arguments, which then in turn led to more refined and thoughtful conclusions. This resonates with the central tenet of Johnson, Johnson, and Smith's Controversy Theory (1998), which advocates the benefits of cooperative student learning. Students reported that peer discussions improved their confidence to participate in the class discussions. The studio-based approach in design education aims to mimic the "real world" design studio and, therefore, also the collaborative design processes followed in the real world studio. As an additional finding in this study, we suggest, that peer voting, the process of voting in pairs, although not always comfortable, can promote the skill of collaborative decision-making. This skill is particularly important for future graphic designers, whose work will rely considerably on successful collaboration with their team members. More research is needed to validate students' perceptions of their levels of engagement with their actual engagement level in clicker classes. It is suggested that other disciplines and study levels be included in future research projects. (Contains 4 tables and 2 figures.)
- Published
- 2011
26. Student Experience Survey report - 2022
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Gachago, Daniela, Deacon, Andrew, and Walji, Sukaina
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student experience survey ,student satisfaction survey ,RETL - Abstract
The UCT student experience survey explored UCT students’ satisfaction with teaching and learning in Semester 1 of 2022. The survey ran between Semesters 1 and 2, with 720 completed responses received, representing a response rate of approximately 2.5%. The survey was conducted in response to students expressing dissatisfaction with their experiences studying at the university. The Semester 1 of 2022 represented a period during which teaching was partly returning to campus following the pandemic. Overall, 66% of students reported being satisfied with the quality of their teaching and learning experience, with 19% neutral and 16% dissatisfied. The experiences reported varied across groups of students and aspects of teaching and learning. First-year students expressed higher levels of satisfaction than other undergraduates. Also, postgraduate students and students living at home or private residences were more vocal about blended learning than others. Given the findings of the survey, it is evident that although a majority of students do look forward to coming back to campus, there are subsets of students who will miss the flexibility blended learning offers.
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- 2022
27. Preparing Academic Staff for e-Learning at the University of Botswana
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Thurab-Nkhosi, Dianne, Lee, Marilyn, and Gachago, Daniela
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Dianne Thurab-Nkhosi, Marilyn Lee, and Daniela Gianni-Gachago examine the University of Botswana's (UB) e-learning initiative headed by the Educational Technology Unit (EduTech). EduTech promotes change campus-wide by encouraging partnerships among UB's information technology department, library, Center for Continuing Education, and academic staff. Faculty have been included in efforts to define and implement e-learning and are encouraged to use sound course design and pedagogy through course concept checklists and workshops to assist in the course development process. Through large scale collaboration, the university's vision of an increasingly technological basis for academics is fast becoming reality. (Contains 1 figure and 9 exhibits.)
- Published
- 2005
28. Editorial.
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Bozalek, Vivienne and Gachago, Daniela
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SCHOLARSHIPS ,CRITICAL thinking ,PROFESSIONAL education ,HIGHER education ,EDUCATION research - Published
- 2023
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29. A COMMODITY TO BE EXPLOITED AND EXHAUSTED: EXPRESSIONS OF ALIENATION IN HIGHER EDUCATION.
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Gachago, Daniela, Cheng-Wen Huang, Czerniewicz, Laura, and Deacon, Andrew
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MENTAL health ,HIGHER education - Abstract
There are concerns about mental health in academia globally, which is a direct consequence of an increase of a neoliberal entrepreneurial approach, one heightened during the time of the pandemic. This paper uses Skotnicki and Nielsen's categories of alienation and Fisher's work on capitalist realism to make sense of academic staff's responses to a survey on their experiences with Emergency Remote Teaching, collected in 2021 at a large research-intensive university in South Africa. The responses indicate that participants all experienced some form of alienation, though experienced and expressed differently. We suggest expanding Skotnicki and Nielsen's lens on agency and structure with what we found missing, an element of culture, to ask the question: "How can a university create and rebuild a sense of community and belonging to counter alienation?". We propose a concerted effort to build spaces for collective encounters to rediscover community, which may allow us to re-imagine a future for the academy beyond conflicting imperatives of responding to the need for socio-economic redress and delivering education as a public good, in times of austerity budgets. [ABSTRACT FROM AUTHOR]
- Published
- 2022
30. Design Thinking for Challenges and Change in K–12 and Teacher Education.
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Parker, Michele, Cruz, Laura, Gachago, Daniela, and Morkel, Jolanda
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DESIGN thinking ,EMPATHY - Abstract
Common to all the cases included in this special issue, we observed a degree of collaborative decision-making that is human-centered and shows empathy. Through it, multiple voices are acknowledged and heard. These cases demonstrate the beginning of a process of contextualization of Design Thinking in K–12 and teacher education. We hope that this special issue will prompt conversations to explore and critique the possibilities and imagine the real change that it might bring. [ABSTRACT FROM AUTHOR]
- Published
- 2021
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31. Students' Perceptions of Screencast Feedback in Postgraduate Research Supervision.
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Swartz, Bronwyn and Gachago, Daniela
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FACILITATED learning ,ACADEMIC achievement ,MOBILE learning ,YOUNG adults ,VIRTUAL classrooms - Abstract
Feedback plays a critical role in identifying areas to improve, ultimately enhancing and supporting the learning process. A growing body of research has investigated student perceptions of written feedback in higher education; however few studies have considered feedback perceptions in one-on-one contexts such as postgraduate projects, in particular audio-visual feedback through screencasts. Feedback narrows the gap between current and desired performance, and thereby positively contributes to the student learning experience. Engaging a student's visual and auditory senses through screencasts has been demonstrated by previous studies to enhance learning. The personalised and conversational nature of audio-visual feedback is considered to support students' comprehension of, and engagement with feedback. Furthermore, the use of expression through tone and emphasis of voice is believed to convey nuanced meaning which differs from written communication. This enables 'meaning' that is frequently lost in written feedback to be transmitted and retained, thus supporting students to better understand. This paper reports on a case study that examined three postgraduate students' perceptions of the value of using screencasts as a feedback medium, at a University of Technology (UoT) in the Western Cape, South Africa. It sought to evaluate the use of screencasts as a means of enhancing the formative assessment process for postgraduate students and to develop guidelines for practitioners wishing to adopt its use. Data analysis was guided by a framework advanced by Marriott and Teoh (2012) to gauge students' perceptions of screencast feedback. Concepts were clarity and coherence, strengths and weaknesses, personalisation and formality and amount of feedback. Within the theme strengths and weaknesses a research lens offered by Hoessler and West (2014) facilitated the exploration of student perceptions on communication, support and scaffolding and multidimensional nature. The findings reveal that students are very positive about the introduction of audio and visual feedback. Students reported that screencast feedback is more engaging, detailed and supportive when compared to written feedback and thereby promoted metacognitive self-monitoring. The paper concludes with the implications and limitations of the study and recommendations for further research. [ABSTRACT FROM AUTHOR]
- Published
- 2018
32. Designing for Design Thinking: Fostering an Elearning Champion Mindset through Academic Staff Development.
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Gachago, Daniela, van Zyl, Izak, Hitge, Liza, Ivala, Eunice, and Morkel, Jolanda
- Subjects
DESIGN thinking ,CURRICULUM ,EDUCATIONAL technology ,CRITICAL thinking ,HIGHER education - Abstract
Design thinking is entering higher education as traditional thinking models characterised by linear, siloed, and signature pedagogies are proving to be inadequate to respond to the increasingly complex and multifaceted problems students face. In this paper, the authors reflect on a staff development intervention on blended learning course design offered at a University of Technology in South Africa. Drawing on a previous project, which identified shared characteristics of eLearning champions, such as collaboration, empathy for the learner and problem orientation, which largely corresponded to a 'design thinking mindset', this course was developed to explore whether and how, through the incorporation of design thinking principles such a mindset could be stimulated among academics. Design activities were selected to strengthen participants' creative confidence as well as disrupt some of the traditional thinking models that they encountered in practice. Evidence of this mindset was elicited through weekly reflections, a focus group and survey. Findings show that participants showed a growing understanding of students' diversity, complexity and needs, creative problem-solving, increased resilience and appreciation of interdisciplinary collaboration. However, sustaining this mindset beyond the first intervention was found to be critical in deepening lecturers' creative confidence. Some participants started to transfer what they learnt into their practices and departments - thus becoming change agents. Recommendations on how to improve the course and suggestions for further research conclude the paper. [ABSTRACT FROM AUTHOR]
- Published
- 2018
33. Towards Flexible Learning through Distance Learning: ND Real Estate Learners' Experiences.
- Author
-
Gachago, Daniela, Jones, Barbara, and Edwards, Sarita
- Subjects
OPEN learning ,CURRICULUM ,ONLINE education ,DISTANCE education ,EDUCATIONAL technology - Abstract
More and more campus-based Higher Education Institutions (HEIs) offer distance learning in an attempt to respond to an increasing demand for flexible, part-time course offerings both nationally and globally. This case study reflects on an existing National Diploma in Real Estate, offered online for the first time in 2017, at a university of technology in the Western Cape. Applying a flexible learning framework, this study reports on learners' experiences of the distance education programme based on data generated through an online survey and interviews with the distance learning coordinator. Looking at the various elements of flexible learning, such as admissions criteria and processes, curriculum design, delivery and support systems, the opportunities and challenges of flexible learning emerging from the case study are explored. Preliminary findings show that the flexible delivery of the course, offering learners a maximum of choice in terms of how and where to study and the flexible assessment schedule were highly appreciated by learners, while the flexibility of curriculum design and support can be improved. Most importantly however, as other studies have shown, it is the inflexibility of the institutional systems and institutional culture, and also how lecturers perceive their roles and responsibilities within a distance learning offering, that are the biggest stumbling blocks towards implementing flexible learning. Recommendations for improvement of the course in particular and towards flexible design principles in general conclude the paper. [ABSTRACT FROM AUTHOR]
- Published
- 2018
34. Sentimentality and digital storytelling: towards a post-conflict pedagogy in pre-service teacher education in South Africa
- Author
-
Gachago, Daniela, Ng'ambi, Dick, and Bozalek, Vivienne
- Subjects
post-conflict pedagogies ,InformationSystems_INFORMATIONSTORAGEANDRETRIEVAL ,ComputingMethodologies_DOCUMENTANDTEXTPROCESSING ,GeneralLiterature_REFERENCE(e.g.,dictionaries,encyclopedias,glossaries) ,digital storytelling ,Education - Abstract
Includes bibliographical references, This study is set against the background of a continued lack of social engagement across difference in South African classrooms. It set out to explore the potential of a specific pedagogical intervention - digital storytelling - as a post-conflict pedagogy in a diverse pre-service teacher education classroom. Personal storytelling has long been used to unearth lived experiences of differently positioned students in the classroom. More recently, the use of digital technologies has made it easier to transform these personal stories into publishable, screenable and sharable digital resources. In general, digital storytelling is lauded in the literature for its potential to facilitate an understanding across difference, allowing empathy and compassion for the 'Other'. In this study, I question this potentially naive take on digital storytelling in the context of post-conflict pedagogies. I was interested in the emotions emerging - particularly in what I termed a potential sentimentality - in both the digital storytelling process and product. I looked at sentimentality in a specific way: as the tension between the centrality of emotions to establish an affective engagement between a storyteller and the audience, and digital stories' exaggerated pull on these emotions. This is seen, for example, in the difficulty that we have when telling stories in stepping out of normative, sentimental discourses to trouble the way we perform gender, race, class and sexuality, all of which are found in the actual stories we tell and the images we use. It is also found in the audience response to digital storytelling. Adopting a performative narrative inquiry research methodology, framed by theorists such as Butler, Ahmed, and Young, all three feminist authors interested in the politics of difference, working at the intersection of queer, cultural, critical race and political theory, I adopted three different analytical approaches to a narrative inquiry of emotions. I used these approaches to analyse stories told in a five-day digital storytelling train-the-trainer workshop with nine pre-service teacher-education students. Major findings of this study are: In everyday life stories, students positioned themselves along racial identities, constructing narratives of group belonging based primarily on their racialized identities. However, in some students' stories - particularly those that offer a more complex view of privilege, acknowledging the intersectionality of class, gender, age, sexuality and race - these conversations are broken up in interesting ways, creating connections between students beyond a racial divide. Looking at the digital story as a multimodal text with its complex orchestration of meaning-making through its different modes, it became clear to me that conveying authorial intent is difficult and that the message of a digital story can be compromised in various ways. The two storytellers I looked at in more detail drew from different semiotic histories and had access to different semiotic resources, such as different levels of critical media literacy, with this compromising their authorial intent to tell counterstories. Finally, the genre storytellers chose, the context into which their stories were told, along with their positioning within this context in terms of their privilege, affected the extent to which they could make themselves vulnerable. This consequently shaped the audience response, which was characterised by passive empathy, a sentimental attempt to connect to what makes us the 'same', rather than recognising systemic and structural injustices that characterise our engagements across difference.
- Published
- 2015
35. Towards a Shared Understanding of emerging technologies: experiences in a collaborative research project in South Africa
- Author
-
Ng'ambi, Dick, Gachago, Daniela, Backhouse, Judy, Bozalek, Vivienne, Ivala, Eunice, Bosman, Jan Petrus, Dean's Office: CHED, and Centre for Higher Education Development
- Subjects
emerging technologies ,social media ,educational technology ,contextuality ,South Africa, constructivism ,Higher Education ,Web 2.0 - Abstract
DigitalCommons@Kennesaw State University © 2013, While the practice of using educational technologies in Higher Education is increasingly common among educators, there is a paucity of research on innovative uses of emerging technologies to transform teaching and learning. This paper draws on data collected as part of a larger study aimed at investigating emerging technologies and their use in South African Higher Education Institutions (HEIs) to improve teaching and learning. The research employed a mixed method research design, using both qualitative and quantitative data collection methods—quantitative data from a survey of 262 respondents from 22 public HEIs in South Africa and qualitative data gathered from 16 experts/practitioners on their self-reflective definition of the term "emerging technologies". The paper concludes that levels of institutional development, access to resources, discipline, group belonging and individual motivation of respondents influenced the way they defined emerging technologies including what constituted an innovative use of technology, foregrounding the contextuality of emerging technologies.
- Published
- 2013
36. Transforming teaching with emerging technologies: implications for higher education institutions
- Author
-
Bozalek, Vivienne, Ng'ambi, Dick, Gachago, Daniela, CILT, and Centre for Higher Education Development
- Subjects
ComputingMilieux_GENERAL ,emerging technologies ,higher education institutions ,diffusion of innovations ,higher education policy ,teaching and learning ,enhancement - Abstract
A gulf is widening between the technologies used by students, those used by educators and those provided by institutions. However, knowledge about the impact of so-called emerging technologies on learning or the readiness of higher education institutions (HEIs) to engage with such technologies in the South African context is relatively thin. This article uses Rogers' (2003) diffusion of innovations model as a conceptual framework to examine the diffusion, adoption and appropriation of emerging technologies in South African HEIs. We report on a survey which examined how emerging technologies are used in innovative pedagogical practices to transform teaching and learning across South African HEIs. The article concludes that, in order to foster a greater uptake or more institution-wide diffusion of use of emerging technologies, institutional opinion leaders need to purposefully create an enabling environment by giving recognition to and communicating with change agents, and developing policies that will encourage institutional-wide engagement with emerging technologies.
- Published
- 2013
37. Technology enhanced teaching and learning in South African higher education - A rearview of a 20 year journey.
- Author
-
Ng'ambi, Dick, Brown, Cheryl, Bozalek, Vivienne, Gachago, Daniela, and Wood, Denise
- Subjects
EDUCATIONAL technology ,COMPUTER science ,LEARNING ,COMPREHENSION ,HIGHER education - Abstract
In the last 20 years, the South African higher education has changed significantly, influenced by global trends national development goals and pressure from local educational imperatives, in the context of a digitally networked world. Shifts in technology enhanced pedagogical practices and in discourses around information and communication technologies (ICTs) have had varying degrees of influence in higher education. This paper takes a rearview of a 20-year journey of technology enhanced learning in South African higher education. An analysis of literature view is presented chronologically in four phases: phase 1 (1996-2000), phase 2 (2001-05), phase 3 (2006-10) and phase 4 (2011-16). In phase 1 technology was used predominantly for drill and practice, computer-aided instruction, with growing consciousness of the digital divide. In phase 2 institutions primarily focused on building ICT infrastructure, democratizing information, policy development and research; they sought to compare the effectiveness of teaching with or without technology. During phase 3 institutions began to include ICTs in their strategic directions, digital divide debates focused on epistemological access, and they also began to conduct research with a pedagogical agenda. In phase 4 mobile learning and social media came to the fore. The research agenda shifted from whether students would use technology to how to exploit what students already use to transform teaching and learning practices. The paper concludes that South Africa's higher education institutions have moved from being solely responsible for both their own relatively poor ICT infrastructure and education provision to cloud-based ICT infrastructure with 'unlimited' educational resources that are freely, openly and easily available within and beyond the institution. Although mobile and social media are more evident now than ever before, teaching and learning practice in South African higher education remains largely unchanged. [ABSTRACT FROM AUTHOR]
- Published
- 2016
- Full Text
- View/download PDF
38. Digital Storytelling in Industrial Design.
- Author
-
Barnes, Veronica, Gachago, Daniela, and Ivala, Eunice
- Published
- 2015
- Full Text
- View/download PDF
39. A Lecturer's Perception of the Adoption of the Inverted Classroom or Flipped Method of Curriculum Delivery in a Hydrology Course, in a Resource Poor University of Technology.
- Author
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Ivala, Eunice, Thiart, Anton, and Gachago, Daniela
- Subjects
LECTURERS ,UNIVERSITIES & colleges ,CIVIL engineering ,FLIPPED classrooms - Abstract
The core business of any higher education institution (HEI) is to provide quality learning to its students by facilitating deep learning. More often than not, this goal is not fully achieved in most HEIs globally. This is in part due to over-reliance on the lecture method of delivering instruction, a method which is not particularly an effective medium for promoting deep learning. The delivery of instruction in Civil Engineering at a University of Technology, South Africa, is predominantly via the lecture method. As a result, an alternative method of delivering curriculum in this field maybe needed in order to improve student learning. Informed by a modified technology acceptance model, this paper presents a lecturer's perceptions on the adoption and benefits of the inverted classroom method (ICM) of delivering instruction in a hydrology course, in the Civil Engineering field. A qualitative approach of collecting data was used and the data consisted of recordings of an in-depth interview with the lecturer and a workshop facilitated by the lecturer to introduce the ICM to 11 lecturers from various disciplines in the university. Data analysis was done deductively whereby relevant data were mapped to the constructs given in the conceptual framework. Some key findings were that the lecturer implemented the ICM due to his self-efficacy, technological self-efficacy and perceived usefulness of the ICM of curriculum delivery. The study also highlights the challenges experienced in, and effective ways of implementation, of the ICM of curriculum delivery at the university. Findings of this study will give insights and ideas on the adoption and benefits of the ICM of curriculum delivery in an engineering field at the university and also in other resource-poor contexts, particularly in the African continent, where there is limited research and use of the ICM for instruction. [ABSTRACT FROM AUTHOR]
- Published
- 2013
40. Empowering Educators to Teach Using Emerging Technologies in Higher Education: A Case of Facilitating a Course Across Institutional Boundaries.
- Author
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Ng'ambi, Dick, Bozalek, Vivienne, and Gachago, Daniela
- Subjects
EDUCATORS ,UNIVERSITIES & colleges ,MOBILE learning ,TUITION tax credits - Abstract
Although the use of emerging technologies is on the rise in Higher Education (HE) globally and South Africa in particular, it is seldom used in a way that facilitates transformative teaching and learning. One of the most common reasons why educators do not use emerging technologies to improve their teaching and learning practices is the lack of pedagogical knowledge. It is difficult to acquire pedagogical knowledge without being exposed to models of authentic pedagogical uses of emerging technologies. Accepting this view, four higher education institutions (HEIs) in South Africa convened a short course specifically targeted at educators on 'Emerging Technologies for Improving Teaching and Learning'. A total of 43 participants attended the course over two years. The objective of the course was to empower educators from the four HEIs with pedagogical knowledge for teaching with emerging technologies. This paper draws on the theory-based design framework for e-learning to reflect on the two-year inter-institutional facilitation of a course aimed at empowering educators to teach with emerging technologies through modelling practice. The paper concludes that the course was largely successful in modelling good pedagogical practice for participants and that the process in collaborative design and delivery made for a rich experience for both participants and facilitators. [ABSTRACT FROM AUTHOR]
- Published
- 2013
41. Stories of Resistance: Digital Counterstories Among South African Pre-Service Student Educators.
- Author
-
Gachago, Daniela, Cronje, Franci, Ivala, Eunice, Condy, Janet, and Chigona, Agnes
- Subjects
EDUCATORS ,STORYTELLING ,CLASSROOMS ,TEACHER education - Abstract
Although racial integration has happened since 1994 in South Africa's classrooms, social and cultural integration is still lagging behind. Firmly established beliefs and assumptions continue to impact heavily on students' (non)engagement across difference. This study reports on an on-going project in a pre-service teacher education course, in which final-year students reflected in the form of a digital story on the notion of difference and how it affected their journey into becoming a teacher. A digital story is defined as a first person's narrative, combining voice, sound and images into a short video. While digital storytelling has entered Higher Education as a vehicle to reflect on issues of identity and difference, there is a paucity of research framed by a critical perspective, unpacking underlying power structures in a classroom. Drawing on theories of resistance, counterstorytelling and multimodality, five of these digital stories, students' reflective essays and a focus group were analysed to investigate types of resistance in students' narratives, their perceptions on functions of counterstorytelling and the role multimodality played in the telling of these counterstories. Results of the study showed students' intent to develop so-called 'counterstories', defined as stories that challenge social and racial injustice and are usually not heard in education. Students also perceived the telling of counterstories as useful to building communities among marginalised students, acting as model stories, providing an alternative window into the world of students of colours and a space for healing. Findings furthermore revealed the affordances of the multimodality of digital stories to facilitate the telling of often painful stories. However, only one story could be defined as portraying 'transformational resistance', which carries the highest potential for social change. Furthermore the multimodal analysis of the stories revealed contradictory elements in the various modes of the digital stories, highlighting the difficulty for students to resist dominant discourses. We suggest that engaging students in a multimodal analysis of their own stories could facilitate a nuanced conversation on consciously and unconsciously held beliefs and assumptions, and an awareness of themselves that may lead to questioning the dominant discourse they have been socialised in. More research is also needed on the use of these digital counterstories to draw students' communities, especially members of dominant groups, into this conversation, for social justice to happen. [ABSTRACT FROM AUTHOR]
- Published
- 2013
42. Towards a Shared Understanding of Emerging Technologies: Experiences in a Collaborative Research Project in South Africa.
- Author
-
Gachago, Daniela, Ivala, Eunice, Backhouse, Judy, Bosman, Jan Petrus, Bozalek, Vivienne, and Ng'ambi, Dick
- Subjects
HIGHER education ,TECHNOLOGICAL innovations ,TECHNOLOGY transfer ,EDUCATIONAL technology ,DATA analysis - Abstract
While the practice of using educational technologies in Higher Education is increasingly common among educators, there is a paucity of research on innovative uses of emerging technologies to transform teaching and learning. This paper draws on data collected as part of a larger study aimed at investigating emerging technologies and their use in South African Higher Education Institutions (HEIs) to improve teaching and learning. The research employed a mixed method research design, using both qualitative and quantitative data collection methods--quantitative data from a survey of 262 respondents from 22 public HEIs in South Africa and qualitative data gathered from 16 experts/practitioners on their self-reflective definition of the term "emerging technologies." The paper concludes that levels of institutional development, access to resources, discipline, group belonging and individual motivation of respondents influenced the way they defined emerging technologies including what constituted an innovative use of technology, foregrounding the contextuality of emerging technologies. [ABSTRACT FROM AUTHOR]
- Published
- 2013
43. Assessment of the effectiveness of the CAD eLearning Certificate at the University of Botswana.
- Author
-
Gachago, Daniela, Mafote, Spoon, Munene-Kabanya, Anne, and Lee, Marilyn
- Subjects
COMPUTER-aided design ,ONLINE education ,HIGH technology & education ,COMPUTERS & literacy ,INFORMATION & communication technologies ,EDUCATIONAL technology - Abstract
The introduction of eLearning in higher education has brought a challenge for higher education institutions to train their faculty to equip them with the necessary skills needed to embark on eLearning activities. The University of Botswana (UB) is no exception. The UB first introduced eLearning in 2002 to enhance instruction and students' learning. eLearning at the University of Botswana has been defined as the 'appropriate organisation of Information and Communication Technologies (ICTs) for advancing student-oriented, active, open, collaborative and life-long teaching-learning processes' (Educational Technology Unit, n.d.a) The Centre for Academic Development (CAD) eLearning Certificate, introduced in 2003, a workshop series on eLearning related topics, has been designed to cater for the needs of academic staff embarking on eLearning at UB. The purpose of this study was to evaluate the effectiveness of the Centre for Academic Development (CAD) eLearning Certificate and its individual workshops. The study employed both qualitative and quantitative data collection strategies. By August 2006 more than 800 academics and support staff had attended one or more workshops, which were in general very well received. Main reasons for attending the workshops were the acquisition of technical skills, the use of eLearning and the wish to obtain the Certificate. Preferred workshops were a very general workshop on course design, an introduction to PowerPoint and, only in third place, an introduction to eLearning. The majority (74%) of respondents claimed to have applied skills and knowledge acquired in the workshops, mainly technical skills, such as the use of PowerPoint, online information skills and information management techniques. A minority of 17 % of the participants had developed online courses. Alarmingly, about a quarter of the respondents (23%) claimed not to have applied any of the skills and knowledge covered in the trainings. Furthermore, only 16% of respondents managed to complete the Certificate. Respondents indicated that non-application of skills and non-completion of the Certificate was mainly due to time constraints lecturers are facing when balancing demands of teaching, research and administration. The study provides recommendations on ways to improve the CAD eLearning Certificate. The combination of skill-based workshops with online learning seems to be the preferred option in international literature for eLearning staff development, to expose participants to the world of online learning. The participants indicated that parallel development of an online course could facilitate the immediate application of knowledge and skills acquired. A more structured programme approach would help in developing a community of practice between staff active in eLearning at UB. Issues of recognition and reward for lecturers embarking on eLearning also need to be addressed. [ABSTRACT FROM AUTHOR]
- Published
- 2007
44. The ethics of listening to build community in the commons.
- Author
-
Gachago, Daniela
- Subjects
- *
STORYTELLING , *NONFICTION - Published
- 2017
- Full Text
- View/download PDF
45. Social media enhanced boundary crossing: exploring distance students' ecosystems of learning support
- Author
-
Mwanda, Ziyanda, Ng'ambi, Dickson, and Gachago, Daniela
- Subjects
Distance education ,ecosystems of learning support ,social media ,Educational Technology ,boundary crossing - Abstract
As the demand for distance learning increases, traditional campus-based universities continue to struggle in supporting working distance students. This has resulted in the increased phenomena of students using social media within their ecosystems of learning support. The use of formal and informal tools such as social media gives rise to boundaries which students need to cross for effective support. How social media facilitates the crossing of boundaries within ecosystems of learning support remains an unfamiliar area of research. This study employed a predominately qualitative research methods, with a small element being a quantitative method to view and investigate postgraduate distance students' ecosystem of learning support holistically. The findings of this study revealed that participants used a combination of formal and informal tools to support their learning, including social media. In particular WhatsApp, which enables the crossing of transitional, formal and informal learning contexts, hierarchical and, time and space boundaries. Recognizing social media as an important part of students' learning support ecosystem, allowed an expanded view on learning support. As such, the study highlighted a range of different learning mechanisms which occur when students cross these boundaries, with coordination being the dominant learning mechanism. In conclusion, social media (such as WhatsApp) does indeed enhance the crossing of various boundaries to support learning. However, some students do not necessarily perceive their interaction on social media as learning, which speaks to the need of legitimising social media as learning tools by institutions. This study then recommends the need for institutions to recognize and nurture the use of social media as one element of a distance learning support ecosystem for cost-effective student support strategies guided by institutional guidelines and policies.
- Published
- 2021
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