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Aim/purpose – The purpose of the paper is to improve understanding of the process activities that Poland-based and UK-based prosumers engage in for current and future knowledge sharing with enterprises. It explores the Poland-based and UK-based prosumer differences and similarities in terms of their engagement with enterprise products and service offerings.

This research aims to develop a framework for analysing companies' activities related to sourcing consumers' knowledge and apply this framework to the hotel, restaurants, and catering (HoReCa) sector in Poland and the UK. Data collection involves case studies within the HoReCa industry, and the research methodology considers the four key perspectives of companies' activities: (1) the business process, (2) methods of interaction, (3) incentives for knowledge sharing, and (4) ICT support. The research demonstrates that HoReCa companies actively engage consumers through diverse projects, emphasising feedback-related activities. While UK-based companies exhibit more extensive consumer involvement across various business processes, including product development, marketing, and customer service, Poland-based projects focus primarily on consumers' opinions. The study identifies significant differences in interaction methods, incentives, and ICT offerings between the two countries analysed. For academics, the study contributes to the understanding of cross-cultural variations in consumer engagement strategies within the HoReCa sector. From a practical standpoint, HoReCa businesses can tailor their consumer engagement strategies based on regional disparities highlighted in the study. [ABSTRACT FROM AUTHOR]

Purpose: Our research attempts to understand a change in social sciences’ academics' teaching practices that can be observed during the COVID pandemic and that are predicted after the pandemic. Design: We investigate – in the light of the Blin’s and Munro’s activity theory (2008) – whether the COVID pandemic is a disruptive factor that may lead to the transformation of social sciences academics’ teaching practices. The research instrument was a worldwide survey conducted among social sciences’ academics. Findings: COVID pandemic has already introduced changes into academics’ teaching practices in a form of broad ICT usage as well as initiated changes in the teaching activities design. Research limitations: The number of responses is limited to 382 with only a collection of 77 responses from outside of Europe. We applied a general approach for ICT means not asking respondents about particular ICT tools. COVID as a pandemic evolves continuously indicating the need for further, in-depth research in this field. Practical implications: COVID pandemic might serve as a disruptive factor enforcing further changes in social sciences’ academic teaching practices after the pandemic. Social implications: Our results indicate that the quality of social sciences teaching has worsened during the pandemic and most of the respondents do not predict significant changes in the quality of teaching after the pandemic compared to the quality of teaching before the pandemic. Originality: We contribute by showing that introduction of a new tool (ICT) and modified teaching activity design resulted in a serious alteration of the teaching practice of social sciences’ academics. We did not confirm that COVID disruption was expansive enough to permanently transform teaching practices of social sciences academics, hence we suggest that obstacles to successful incorporation of ICT in teaching practices are still present. We showed that ICT is predicted to be used more frequently rather than before (when it was only utilised as a platform to transfer traditional material) and will not modify the well-established practices referring to instructional tools. Our study suggests that the relation between teacher and teaching activity design is not mediated by ICT tools, which may result in resistance from the teachers. [ABSTRACT FROM AUTHOR]

The prosumer engagement conceptual model was considered in light of the Process Classification Framework and how results from Poland and United Kingdom (UK) survey data informed design of the combined prosumer engagement and knowledge exchange conceptual model. The desk literature method was used to review the papers in answering the research propositions. The revised model contains the constructs for supporting prosumer engagement to include sustainability and describes the flow of knowledge sharing and knowledge exchange. Knowledge exchange is the method used to capture and improve enterprise analysis of prosumer knowledge sharing. The sustainability construct includes circular economy philosophy where enterprises evaluate their product and service designs in terms of process stages. The findings confirm the need for increased prosumer engagement as enterprises strive to adopt ways of limiting negative impacts on the environment and improving ethical and responsible business practices. The circular economy is having an impact on all industrial sectors requiring them to evaluate and rethink their processes. The enhancement of the role of prosumers in the circular economy could act as a positive driver for business process changes and aid enterprises in meeting carbon neutral plans. The main contribution of this paper is to offer a novel concept that explains how enterprises can capture and translate prosumer knowledge to inform business strategy within a circular economy setting. [ABSTRACT FROM AUTHOR]

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The main purpose of this paper is to determine which barriers are significant for prosumers and global team employees, and in turn what can discourage them from knowledge sharing. The main assumption was that prosumers and employees can share knowledge seamlessly, but that very often they are reluctant to do so. It seems to be a challenge for businesses to know which barriers hinder prosumers and employees in sharing knowledge. To find the answer to the main and specific research questions, as well as to present a complete picture of knowledge sharing barriers from the employee and prosumer perspectives, we combined two research methods in our study - qualitative and quantitative. The research process embraced a survey among prosumers and interviews with global team employees. The contribution of this paper is twofold: (1) a knowledge sharing barriers analysis, and (2) a conceptual framework development which presents the common barriers for knowledge sharing amongst prosumers and employees of global teams, to fulfil the research gap extant in the literature. [ABSTRACT FROM AUTHOR]

Copyright of Business Informatics / Informatyka Ekonomiczna is the property of Uniwersytet Ekonomiczny we Wroclawiu and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The purpose of this paper is to advance research on prosumers knowledge sharing with enterprises and public organizations by examining as well as improve the understanding of what knowledge about products, prosumers share and would like to share in order to improve products. This paper provides and verifies a new theoretical framework depicting prosumers knowledge about products, which they can share with business and public organizations. The reported outcomes are the result of a questionnaire survey that yielded responses from 783 Poland and 171 United Kingdom (UK) based prosumers. The research findings reveal that prosumers mainly share their knowledge about products functionality, ease and intuitiveness of use, as well as a products reliability and durability, whereas they rarely share knowledge related to products design or the packaging of products. It is also found that there are significant differences between knowledge about products that prosumers share and would like to share. In addition, Poland prosumers share and would like to share various kinds of knowledge about products more frequently than UK based prosumers. [ABSTRACT FROM AUTHOR]

Aim/Purpose The main purpose of this paper is to answer the research question whether the ways in which prosumers share their knowledge with enterprises and public organizations are in line with the ways in which enterprises and public organizations expect them to get engaged in knowledge sharing. Background Contemporary consumers do not wish to be passive consumers anymore. They want to satisfy their consumption needs by products' evaluation, co-designing, co-creation and co-reconfiguration. They can do that by sharing their knowledge with enterprises and public organizations. Such consumers are referred as 'prosumers'. Methodology The research process consisted of a survey among prosumers and online observations of enterprises and public organizations. A final research sample includes 388 prosumers and 90 organizations. Contribution This work contributes to existing research on utilizing consumers' knowledge in business and public organizations by identifying and examining ways of consumers' knowledge sharing with such organizations. Findings It was found that there are differences between the ways in which prosumers share knowledge with organizations in comparison with the ways in which enterprises and public organizations expect them to get engaged in knowledge sharing. Prosumers mainly share their knowledge by evaluating products, whereas organizations mainly expect prosumers to get engaged in knowledge sharing by creating and designing products. In addition, it was found that enterprises have bigger expectations as to prosumers' engagement in knowledge sharing than public organizations. Recommendations for Practitioners This study provides practitioners with guidelines for prosumers' knowledge utilization, especially helping them understand which ways prosumers use to share knowledge. Recommendation for Researchers Researchers may consider the findings of the current study useful to conduct further research on customer knowledge sharing with organizations using our approach and developing own research contexts. Future Research This study examines Polish prosumers and organizations operating in the Polish market. It is advisable to extend the research to other countries and compare the results. [ABSTRACT FROM AUTHOR]

Prosumers' knowledge is increasingly becoming an integral and important element in business strategy regardless of the country. A major challenge for enterprises involves motivating prosumers to share their knowledge. This problem is addressed by incentives linked to the knowledge sharing activities of prosumers. Previous research showed that prosumers are willing to share knowledge, but only under the condition of obtaining certain benefits, rewards or fulfilling other personal goals in return. The purpose of this paper is to investigate which incentives encouraged and would encourage Polish and UK-based prosumers to engage in knowledge sharing with enterprises. The reported outcomes are the result of a questionnaire survey that yielded responses from 783 Polish and 171 UK-based prosumers. The results indicate there are statistically significant differences between Polish and UK-based prosumers in the particular choice of incentives that encouraged them and would encourage them to engage in knowledge sharing. [ABSTRACT FROM AUTHOR]

Prosumers' knowledge is increasingly becoming an integral and important element in business strategy. A major challenge for enterprises involves motivating prosumers to share their knowledge. This problem is addressed by incentives linked to the knowledge sharing activities of prosumers. The purpose of this paper is to investigate which incentives could encourage prosumers to knowledge sharing with enterprises. Based on a survey producing data from 783 Polish prosumers, this study demonstrates which incentives encourage them to share knowledge. The results indicate that prosumers are willing to share knowledge, but only under the condition of obtaining certain benefits, rewards or fulfilling other personal goals in return. The proposed framework of incentives encouraging prosumers to share knowledge includes tangible and intangible incentives. The named intangible incentives are categorized into activity, social, tool-and promotion-related incentives. Tangible and activity incentives mainly encourage prosumers to knowledge sharing. Prosumers award slightly fewer points to social incentives. Meanwhile, tool- and promotion-related incentives have the lowest impact on prosumers' knowledge sharing. Moreover, there are significant relationships between prosumers' gender and all types of incentives; between generations and tangible incentives; as well as between educational background and tangible, activity, social, and tool-related incentives. [ABSTRACT FROM AUTHOR]

Enterprises of the twenty-first century are facing the challenge of new business models adoptions. One of them is prosumption referring to situations in which consumers collaborate with enterprises to produce things of value. The goal of this research was to identify business processes in which prosumers can participate and support enterprises. The paper consists of three parts. The first part discusses the prosumption theory, an enterprise process model and a framework of processes classification. The second part presents business processes in which prosumers can participate and identifies practical examples of prosumers participation. The third part proposes a conceptual framework of prosumers' participation in business processes. The study concludes with a discussion of the findings, limitations, implications, and avenues for further research. [ABSTRACT FROM AUTHOR]