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The COVID-19 pandemic has seriously affected the world's cultural institutions, as well as driving digitization and a change in the relationships with their audiences. This study explores how the most visited art-museums in Spain have reacted through their social networks to the pandemic. Two key moments, the confinement and a period one-year after the declaration of the health crisis are compared. A mixed method by combining a content analysis of 2392 publications on Twitter and Instagram and two regression models evidence that COVID-19 has been a turning point in the management of museum communication in digital ecosystems. The main findings highlight the importance of active listening and the ability of these channels to create experiences beyond the physical visit. The strategic value of its implementation is underlined. Practical implications are included and it emphasized the role of entertainment and social support of the museums in crisis situations. [ABSTRACT FROM AUTHOR]

Purpose: The aim of the study is to deepen the knowledge about municipalities' risk communication for preparedness. This objective was pursued by analyzing how risk communication functions were organized in municipalities and by scrutinizing tensions in risk communication management. Design/methodology/approach: The study relies on 19 qualitative, semi-structured interviews with communication practitioners in Swedish municipalities. The sample was purposive and included Swedish municipalities varying in number of inhabitants, geographical location, degree of urbanization, size and risk profile. Findings: Risk communication is seen as a sub-field of crisis communication in municipalities' communication management. The task of initiating risk communication activities and campaigns is frequently assigned to the municipalities' safety units or emergency coordinators and is normally not part of communication practitioners' duties. Municipal communication practitioners often face challenges in trying to demonstrate the significance of the practitioners' role in risk communication and other risk-related activities within the municipality. The practitioners' work is characterized by four categories of tensions that are identified as follows: constitutional/legal, organizational, cultural and technological. Practical implications: The identified tensions in risk communication are important for reflexive practitioners to consider, and the paper suggests three steps that municipal communication managers can take to handle them. Originality/value: The study contributes with novel knowledge about municipal communication management in a context of risk communication. The study challenges the existing and dominant risk communication research and offers a more contextual and reflexive understanding of actual risk communication processes in municipalities. [ABSTRACT FROM AUTHOR]

Research Summary: Solving non‐routine problems—problems for which current organizational, recurrent action patterns do not offer a predetermined, effective solution—can be an important source of value creation. When these problems occur in subsidiaries of multinational corporations, senior headquarters managers can potentially help solve them. However, whether their involvement is beneficial rests upon the assumptions that they know which knowledge is appropriate and that their involvement does not negatively influence the problem solving process. We challenge these assumptions and theorize that the involvement of senior headquarters managers is negatively related to solution effectiveness, unless senior subsidiary managers are also involved, and especially if problems have an external locus (i.e., primarily relate to the firm's products and services). Our robust results are consistent with our theory. Managerial Summary: Companies are often faced with new problems, which represent an opportunity for organizational improvements. But how different types of senior managers influence problem solving effectiveness has remained unclear. Studying problems occurring in foreign subsidiaries of multinational corporations, we find that the involvement of senior headquarters managers is negatively related to problem solving effectiveness. Two reasons explain this result: senior headquarters managers often lack necessary understanding of their subsidiaries' contexts; and their involvement diminishes active participation of subsidiary employees. The negative relationship is especially strong when problems relate to products and services (as opposed to internal processes). Furthermore, we find that senior subsidiary managers can mitigate the negative consequences related to senior headquarters managers' involvement. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic has caused extensive influence on the world's economy and society. Many industries suffer from enormous losses in China, while the construction industry achieves a "V' shape revival in performance. Based on an online survey of 283 Chinese civil engineers, this study reveals that the construction industry encountered difficulties of lack of workers, blocked transportation, shortage of materials, and inadequate funds, which led to common problems of schedule delay and cost overrun during the pandemic. Key measures to mitigate the impact of the pandemic and help the construction industry transit from survival to revival include efficient epidemic control, various government support, usage of digital technologies, and flexible management and communication schemes. These responding strategies imply that the government, the construction industry, and construction enterprises should improve information technology intelligence to meet the challenges of a global pandemic. [ABSTRACT FROM AUTHOR]

Bumble and Tinder are dating apps for those who struggle with online dating-based romance. They allow you to share personal data through a smartphone application, without the need for direct conversation. This study aims to explain the phenomenon of online dating with Dating Apps and the meaning of using Dating Apps Bumble and Tinder from the perspective of Computer-Mediated Communication and Coordinated Management of Meaning. The basic concepts used in this research are the theory of Computer-Mediated Communication from Joseph Walther and the Coordinated Management of Meaning from W. B Pearce and V Cronin. In this qualitative research, informants are determined using purposive sampling and participant observation. The data collection techniques used in this study were observations and interviews with six women and three men who were active users of Bumble and Tinder. The results of this research show a pattern of gender relations in the use of the Bumble or Tinder applications. Bumble gives women more control over relationship development or termination compared to Tinder. Shared meaning of "dating" sustains gender relations, built through communication, relationships, and culture. Online dating prioritizes selective selfpresentation for creating a favorable impression on the partner. [ABSTRACT FROM AUTHOR]

Flood is a hydrometeorological disaster whose intensity and geographic scope continue to increase due to climate change, global warming, and lack of environmental management. Floods often need to be better managed through policy implementation and communication. This study reviews the communication of public policies for flood management. This review uses a traditional approach by referring to previous publications from articles and books, whereas analysis and synthesis refer to the qualitative methods. Public policy must pay attention to fairness, transparency, accountability, participation, and accommodating all parties' interests. The implementation for flood disasters needs to consider elements, the existing programs, and target groups that will receive policies. Flood disaster communication has principles such as transparency, responsiveness, efficiency, effectiveness, accountability, participation, measurement, fairness, and environmental sustainability. Effective and timely communication is very important in dealing with disasters because it can help reduce losses and increase community preparedness. The infrastructure system, which includes drainage, reservoir management, water infiltration zones (green space and densely vegetated land), and mapping of floodprone areas, must also be communicated adequately. Flood management requires adequate public communication, thus the policy synchronization between different institutions and regions to address socioeconomics and environmental interests within a participatory-based flood management framework. [ABSTRACT FROM AUTHOR]

Depending on how leadership and the behavior of leaders are used in educational organizations, it can lead the organization to success by achieving the goals originally set. Analyzing leadership as a scientific concept in educational management and as a management function, according to international references, two of its basic structural elements are decision making and communication with the members of the organization and all those involved in it. In this context, the way and characteristics of communication of the leader with the members of the educational organization during human resource management can contribute to the successful performance of leadership roles and functions such as motivation, incentives, empowerment, etc. In this paper, we analyzed the implementation of certain leadership behaviors, leadership roles, and actions by the leader of an educational organization in the context of communication during human resource management. Based on the analysis conducted, we have concluded that encouraging, inspiring, rewarding, innovating, and expressing creativity to the members of an educational organization can be achieved through the leader's ability to effectively use written and oral communication in a way that directs the actions, behaviors, and reactions of the organization's members in a specific direction, thereby contributing to the optimal management of human resources while establishing a positive, open, and honest relationship with them. In addition, leaders can have communication skills that promote effective communication with their subordinate colleagues, support the optimal management of human resources, create a favorable working climate, which, contributes to the effective exercise of the leadership role and to the high efficiency of the educational institution.

Virtual working became the norm for most organizations since March 2020, and it brings well-recognized challenges. But we know little about the impact of virtual working on managerial behavior. This article presents the results of three surveys conducted before and during lockdown to understand what changed. It shows how managers became more blinkered: turning inward, becoming task-focused at the expense of relationship-building, and finding few opportunities to develop new skills. The article offers practical suggestions for how the evolution of managerial work might be accelerated, so that managers can become more effective in this changing environment. [ABSTRACT FROM AUTHOR]

"Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges" is a book by John Winsor and Jin H. Paik that explores the concept of open talent and its potential benefits for businesses and individuals. The authors discuss the need for a shift in organizational culture and the importance of collaboration, flexibility, and learning. They also emphasize the role of governance and accountability in implementing an open talent strategy. The book is recommended for business leaders, managers, and individuals interested in innovative approaches to staffing and partnership opportunities. [Extracted from the article]

Soft skills like communication and team management have been increasingly gaining importance to improve the employability of students graduating out of college. The educational institutes have been trying to incorporate soft skills in the curriculum of these students to make them more employment ready though the output is far from satisfactory. This research aims to identify the reasons why the educational institutes are unable to fill the gap even though soft skills, specifically communication, has been a part of the module and what are some of the steps that can be taken to make this whole exercise more effective. The paper suggests that all three stakeholders i.e. students, higher educational institutions and employers have a role to play to gauge the shortcomings and implement ways to improve the transfer of soft skills to students and their ability to apply their learnings better in real work scenarios. [ABSTRACT FROM AUTHOR]

Case study is an educational technology consisting of a set of optimal methods and means of teaching, information, communication and management that ensure the guaranteed achievement of the predicted educational results in the process of implementing the educational goal and solving the described practical problem situation in the case. [ABSTRACT FROM AUTHOR]

Hypertension is a chronic disease common in developing countries like Afghanistan, and improving patient awareness of the risk factors and the significance of regular treatment decreases the burden of the disease. In Afghanistan, a higher level of health literacy can help patients with hypertension to know the risk factors, the role of lifestyle management, and the significance of regular treatment for hypertension. Also, a higher level of health literacy can provide venues for the patient to comprehend the provided information and actively participate in the care. Alternatively, patients with lower health literacy might need to appropriately understand the information related to diet, treatment, and provider communication during the management of hypertension. A lack of understanding of hypertension-related treatment suggestions might lead to poor compliance with hypertension medication. This qualitative study aimed to assess the health literacy level among patients seeking care for hypertension at Blossom Health Care Center in Kabul, Afghanistan. A total of 198 patients who had hypertension participated in the study, and patients were interviewed using a Likert scale for responses generated by a focus group of 10 Afghan doctors practicing in Kabul, Afghanistan. We found that 68.7% of patients with hypertension scored Strongly Disagree to having adequate hypertension knowledge. Moreover, around 37.3% of participants indicated Always visiting a doctor for this condition, and 38.4 indicated Always taking their medication. Studies have shown that lower health literacy in patients with hypertension might negatively impact their health outcomes. Therefore, increasing awareness and knowledge of hypertension related-treatment among people with hypertension might improve their overall health and well-being. [ABSTRACT FROM AUTHOR]

In underground environments, survey elements such as survey points and observations provide the information required to define legal boundaries. These elements are also used to connect underground legal spaces to a geodetic survey network. Due to the issues of current 2D approaches for managing underground cadastral data, prominent 3D data models have been extended to support underground land administration. However, previous studies mostly focused on defining underground legal spaces and boundaries, with less emphasis on survey elements. This research aims to extend CityGML to support underground cadastral survey data. The proposed extension is based on the survey elements elicited from underground cadastral plans, which is then implemented for an underground case study area in Melbourne, Australia. This extension integrates underground survey data with legal and physical data in a 3D digital environment and provides an improved representation of survey elements, facilitating the management and communication of underground cadastral survey data. [ABSTRACT FROM AUTHOR]

Using the lens of Communication Privacy Management (CPM) theory, this article examines communication between health care providers in the southern United States emergency department (ED) and patients who have experienced IPV. We qualitatively examine communicative challenges that COVID-19 protocols have created, as well as routine difficulties that occur when communicating with survivors of violence. The participants described challenges including: (1) Feeling uncertainty, (2) Encountering patient resistance, (3) Managing apathy and frustration, and (4) Navigating time pressure. Furthermore, the providers explained how COVID-19 compounded those challenges through: (1) Minimizing contact, (2) Losing nonverbal behavior, (3) Encountering limited resources, and (4) Facing visitor complications. This article extends CPM theory by exploring disclosure challenges related to IPV in health care settings during the COVID-19 pandemic including permeability, linkages, and privacy rules. It offers practical suggestions for increasing patient disclosure of IPV experiences. [ABSTRACT FROM AUTHOR]

Copyright of Universitas, Revista de Ciencias Sociales y Humanas is the property of Universidad Politecnica Salesiana and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

With the rapid advancement of the informatization process of China's construction industry, the requirements for the integration of engineering design and construction are getting higher and higher. The quality of engineering design and the level of design management directly affect the quality of construction. The emergence of the EPC (Engineering, Procurement, and Construction) model overcomes the shortcomings of the traditional contracting model, but it is still not ideal in terms of work integration and information transmission. BIM (building information modeling) is a collaborative process of creating, managing and exchanging information throughout the construction project. BIM has revolutionized the construction, engineering and construction (AEC) industry. This paper examines the problems related to current project design management in China and their causes. On the basis of summarizing the existing research on design management, it introduces a form of BIM integrating design BIM and construction BIM, so as to better depict the leading role of design in the construction process. By analyzing the changes in organizational management and communication methods brought about by BIM, this paper optimizes and innovates upon the traditional project design process in view of the problems in project practice. It advances BIM design work, increases detailed BIM design work and enables the downstream participants to intervene in the design stage, so as to develop a more smooth and efficient design workflow, which provides operable work detail guidance for BIM-based design management in the future. [ABSTRACT FROM AUTHOR]

In the era of the knowledge economy, knowledge hiding behaviour and its antecedents and consequences have been of great interest to the academic community. Through a survey of 350 employees of Chinese manufacturing enterprises, this paper explores the mechanism of organizational communication on employees' knowledge hiding behaviour. The results of the regression analysis show that (1) cooperative communication will reduce employees' knowledge hiding behaviour; in contrast, competitive communication will increase employees' knowledge hiding behaviour. (2) There is no significant relationship between online communication and employees' knowledge hiding behaviour. (3) Although online communication weakens the inhibitory effect of cooperative communication on employee knowledge hiding behaviour, it can alleviate employee knowledge hiding behaviour caused by competitive communication. This study reveals the association between communication styles and employees' knowledge hiding behaviour, which not only deepens the understanding of the antecedents of knowledge hiding in the academic community but also provides guidance for corporate internal communication and knowledge management practises. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to explore the relationships between consumer data vulnerability, peer privacy concerns and consumers' continued usage intention of sharing accommodation platforms, as well as the moderating effects of the various benefits perceived by consumers. Design/methodology/approach: Data were collected from 327 consumers of sharing accommodation platforms in China. Partial least squares (PLS)-structural equation modeling (SEM) was conducted to test the research hypotheses. Findings: The results suggest that both consumer data vulnerability and peer privacy concerns have negative effects on consumer's continued usage intention of sharing accommodation platforms, which can be further mitigated by consumer perceived economic, social and emotional benefits. This study also finds that consumer data vulnerability has a positive effect on consumer's peer privacy concerns. Practical implications: This study gives that managers of sharing accommodation platforms a better understanding of how consumers respond to their data vulnerability on sharing accommodation platforms. In addition, this study also highlights the measures that platforms may employ to mitigate the negative influence of consumer data vulnerability and consumers' peer privacy concerns, as well as the measures to reduce consumers' peer privacy concerns. Originality/value: While previous studies mainly examined the driving forces of consumers' engagement in sharing accommodation, this study focuses on the impediment. With communication privacy management theory to explore the relationships between consumer data vulnerability, peer privacy concerns and continued usage intention of sharing accommodation platforms, as well as the moderating effects of consumers' perceived benefits, this study facilitates a more comprehensive understanding of consumers' engagement in sharing accommodation. [ABSTRACT FROM AUTHOR]

Solving problems of high dimensionality (and complexity) usually needs the intense use of technologies, like parallelism, advanced computers and new types of algorithms. MapReduce (MR) is a computing paradigm long time existing in computer science that has been proposed in the last years for dealing with big data applications, though it could also be used for many other tasks. In this article, we address big optimization: the solution to large instances of combinatorial optimization problems by using MR as the paradigm to design solvers that allow transparent runs on a varied number of computers that collaborate to find the problem solution. We study and analyze the MR technology, focusing on Hadoop, Spark, and MPI as the middleware platforms to develop genetic algorithms (GAs). From this, MRGA solvers arise using a different programming paradigm from the usual imperative transformational programming. Our objective is to confirm the expected benefits of these systems, namely file, memory, and communication management, over the resulting algorithms. We analyze our MRGA solvers from relevant points of view like scalability, speedup, and communication vs. computation time in big optimization. The results for high-dimensional datasets show that the MRGA over Hadoop outperforms the implementations in Spark and MPI frameworks. For the smallest datasets, the execution of MRGA on MPI is always faster than the executions of the remaining MRGAs. Finally, the MRGA over Spark presents the lowest communication times. Numerical and time insights are given in our work, so as to ease future comparisons of new algorithms over these three popular technologies. [ABSTRACT FROM AUTHOR]

With the increasing demand for high precision in numerical simulations using computational fluid dynamics (CFD), the use of large-scale grids for discretized solutions has become a trend, resulting in an explosive growth of flow-field data size. To address the challenges posed by large-scale flow-field data for real-time interactive visualization, this paper proposes novel strategies for data partitioning and communication management. Firstly, we propose a data-partitioning strategy based on grid segmentation. This approach constructs metadata to create file viewports for each process and performs grid partitioning. Subsequently, it reconstructs sub-grids within each process and utilizes a coordinate-mapping algorithm to map global coordinates to local process coordinates, facilitating access to attribute variables through a lookup table. Secondly, we introduce a real-time interactive method for large-scale flow fields. This method leverages the system architecture of high-speed interconnection among compute nodes in a cluster environment and low-speed interconnection between service nodes and rendering nodes. It enables coordinated management of parallel rendering and synchronized rendering methods. The experimental results on typical flow-field data demonstrate that the proposed data-partitioning strategy improves the loading speed of millions of grid-level data by a factor of 7, surpassing ParaView's performance by 1.5 times. Furthermore, it achieves system load balancing. Real-time interaction experiments with datasets containing 500 million and 800 million grid cells exhibit millisecond-level latencies, demonstrating the effectiveness of the proposed communication management method in meeting the real-time interactive visualization demands of large-scale flow-field data. [ABSTRACT FROM AUTHOR]

Responding effectively to climate change requires an understanding of what shapes people's individual and collective sense of agency and responsibility towards the future. It also requires transforming this understanding into political engagement to support systems change. Based on a national representative survey in Sweden (N = 1,237), this research uses the novel SenseMaker methodology to look into these matters. More specifically, in order to understand the social and institutional prerequisites that must be in place to develop inclusive climate responses, we investigate how citizens perceive their everyday life and future, and the implications for their sense of responsibility, agency, and political engagement. Our research findings show how citizens perceive and act on climate change (individually, cooperatively, and by supporting others), their underlying values, beliefs, emotions and paradigms, inter-group variations, and obstacles and enablers for change. The findings reveal that, in general, individual and public climate action is perceived as leading to improved (rather than reduced) wellbeing and welfare. At the same time, climate anxiety and frustration about structural and governance constraints limit agency, whilst positive emotions and inner qualities, such as human–nature connections, support both political engagement and wellbeing. Our results shed light on individual, collective, and structural capacities that must be supported to address climate change. They draw attention to the need to develop new forms of citizen involvement and of policy that can explicitly address these human interactions, inner dimensions of thinking about and acting on climate change, and the underlying social paradigms. We conclude with further research needs and policy recommendations. In general, citizens perceive increased individual and public climate action as leading to improved (rather than reduced) wellbeing and welfare. Effective responses to climate change require addressing underlying social paradigms (to complement predominant external, technological, and information-based approaches). Such responses include increasing policy support for: o learning environments and practices that can help individuals to discover internalized social patterns and increase their sense of agency and interconnection (to self, others, nature); o institutional and political mechanisms that support citizen engagement and the systematic consideration of human inner dimensions (values, beliefs, emotions and associated inner qualities/capacities) across all sectors of work, by systematically revising organizations' vision statements, communication and project management tools, working structures, policies, regulations, human and financial resource allocation, and collaboration; and o nature-based solutions and other approaches to support the human–nature connection. [ABSTRACT FROM AUTHOR]

In order to provide better marketing services to customers, companies often want to obtain as much customer information as possible. However, for customers, as well as leading to better service, information disclosure may also put them at risk of information leakage, so customers may respond in two different ways to firms' invitations to disclose information. This paper applies theories of social capital and communication boundary management to developing a framework for understanding the psychological mechanisms behind individuals' responses to disclosure invitations and their subsequent purchase behavior. The results of this study show that under the combined effect of social capital and communication boundaries, subsequent purchases show an inverted-U-shaped relationship, initially increasing and then decreasing as the level of disclosure increases. Furthermore, because the social capital of high-level members and firms is higher than that of low-level members, it moderates the inverted-U-shaped relationship; that is, the higher the level of membership, the more moderate the inverted-U-shaped relationship. [ABSTRACT FROM AUTHOR]

We examine how Italian municipalities manage COVID-19 communication on their official Facebook pages. For this purpose, we apply an automatic topic modeling procedure on a sample of 76,139 posts published on the official Facebook pages of 103 Italian provincial capital municipalities from 1 March 2020 to 26 March 2021 of the COVID-19 pandemic period. We identify two topics related to COVID-19 consisting of restrictive measures and support measures. Using regression models with municipality and year-week fixed effects, we find that the prevalence of the topic on COVID-19 restrictive measures negatively affects the tone of the communication, computed through a sentiment analysis procedure, and it is negatively associated with the number of COVID-19 positive cases in the municipal area. In contrast, the prevalence of the topic on COVID-19 support measures positively affects the tone of the communication and it is positively associated with the number of positive cases. These associations are moderated by ideology, age, and political incentives of incumbent mayors. These results may reveal a strategic communication of municipalities to induce positive perceptions about the performance of municipal incumbents in responding to the pandemic and, therefore, enhance political consensus among voters. Finally, these findings may have practical implications for public regulators, public managers, and other followers of local governments on social media. [ABSTRACT FROM AUTHOR]

Since 2020, the COVID-19 pandemic has affected not only Indonesia but also other countries in the world. The economic impact of the Covid-19 pandemic has been felt by the Indonesian people since the implementation of the large-scale social restrictions (PSBB) on March 15, 2020. Community activities are forced to be carried out through digital transformation in services, transactions, and work, for example, the Government of the Republic of Indonesia. This research was conducted to determine the digital communication management planning, activities, and evaluation of the Government of the Republic of Indonesia in an inclusive and sustainable economic recovery in Indonesia. The objective of this research is the Government of the Republic of Indonesia. This study uses the method of Phenomenology of Edmund Husserl. Having the concept of phenomenology as a scientific method that does not start with doubt, direction, and the truth of an experience. Data were collected by means of observation, interviews, and documentation. Data analysis techniques in this study use data reduction, data display, and verification of Miles and Huberman. Based on the data findings, data results, and discussions that the researchers have submitted, it can be concluded that the Government of the Republic of Indonesia has implemented Digital Communication Management both from planning, activities, and evaluation in inclusive and sustainable economic recovery through the importance of directed and coordinated digital communication planning through agenda setting and framing are well conceptualized. Digital communication planning of the Government of the Republic of Indonesia through the Ministry of Communication and Information of the Republic of Indonesia, the Ministry of Tourism and Creative Economy of the Republic of Indonesia and the Ministry of Cooperatives of MSMEs of the Republic of Indonesia has been going well with many trainings held so that there are many benefits for the community. [ABSTRACT FROM AUTHOR]

The global outbreak of the Covid-19 pandemic has forced governments around the world to launch various digital information campaigns in an attempt to boost public awareness about the virus and increase public information on effective measures to prevent its diffusion in local communities. Different public relations and data preservation, data retention, and data distribution strategies have been applied by healthcare policymakers to initiate, implement, and promote a wide range of public information campaigns, unique open data-driven platforms, and related digital solutions and tools to achieve the goal. Likewise, they were driven by different motivations and priorities as well as demands and political signals that they received from both top government leadership and civil society. In this regard, it is interesting to analyze how these different public relations and data management strategies were manifested in real administrative and technological practices, what priorities policymakers put in promoting such digital platforms, what communication and data management tools they used, and how effective they were in raising public awareness about the pandemic via such digital information platforms and related data-driven projects, startups, and initiatives. [ABSTRACT FROM AUTHOR]

An effective facility management process is crucial to overall firm performance and is becoming a core competency for organizations seeking to gain a competitive advantage. The recent literature on facility management reveals that poor facility management is a major cause of management inefficiency, leading directly to budget overruns, maintenance delays, repetition of work, variations, noncompliance incidents, unnecessary risk, and dissatisfied customers. Therefore, facility management firms should pay close attention to the most critical success factors in order to effectively manage and measure performance. This paper presents a multidimensional campus facility management performance framework (CFMPF) that addresses both operational and systematic factors. Facility management companies, owners, contractors, and consultants can use this framework to identify systemic weaknesses using key indicators to specifically assess the effectiveness and success of facility management. The significance of 45 key facility management success factors across seven categories was determined via a literature review, expert interviews, and the Delphi method. The seven process groups are: Campus Facility Work Force Management, Campus Facility Communication Management, Campus Facility Systems Management, Campus Facility Organizational Management, Campus Facility Financial Management, Campus Sustainability & Environment Management, and Campus Facility Assets Management. To verify the overall agreement via the Delphi rounds, the score percentage and standard deviation to mean ratio were examined. Mean value and interrater agreement (IRA) analyses were conducted to evaluate the correlation between the factors and facility performance. This research adds to the body of knowledge by presenting a systematic operational framework for campus facility management that identifies the underlying factors influencing performance and fills the gaps left by previous studies. [ABSTRACT FROM AUTHOR]

Guided by the theory of communication privacy management, this study examines recipients' communicative and relational responses to disclosures of transgender identity. Participants (N = 207) completed an online survey and reported on a time they learned about a close other's transgender identity. Results indicated that perceived disclosure strategy influenced recipients' supportive communication, avoidance, aggression, and relational distancing. Recipients' feelings of sympathy and anger moderated the effects of disclosure strategies on recipient responses. A general pattern emerged, suggesting the effects of disclosure strategies on recipient responses are amplified at low levels of sympathy and high levels of anger. [ABSTRACT FROM AUTHOR]

Purpose: Exploring the considerations that guide and influence members of Facebook medical support groups to disclose private information. Design/methodology/approach: The sample included 293 participants, aged 18–85 years, who answered an online survey, 155 members of Facebook medical support groups and 138 members of other Facebook groups. Findings: Members of medical support groups attach greater importance to privacy policy, give greater value to privacy and reveal more private information, compared to members of other groups. Members of medical support groups tend to feel that they receive more support and feel that the privacy policy preserves their privacy much more. These feelings are associated with greater self-disclosure of groups' members. Originality/value: The research insights will help medical support groups' members and admins to put into action the fundamental right to privacy and build a set of rules tailored to their individual and group needs. [ABSTRACT FROM AUTHOR]

Purpose: This paper investigates the roles and activities of the orchestrators of innovation networks constituted within cities. In this sense, the authors expected to contribute for research related to the roles and activities of the orchestrators of innovation networks constituted in the scope of cities given the large number and diversity of complex and multiple dimensions social actors (Castells & Borja, 1996; Reypens, Lievens & Blazevic, 2019). Design/methodology/approach: The authors conducted an exploratory research with a single case study in depth. The case chosen for the paper is the case of Pacto Alegre. The case selection criterion was the relevance of the Pacto Alegre Case in the construction of an innovation network in the city of Porto Alegre, Rio Grande do Sul, Brazil. The Pacto Alegre network was proposed by the Alliance for Innovation (composed of the three main Universities in the city: UFRGS, PUCRS and UNISINOS) and by the Municipality of Porto Alegre. In addition to these actors, the network counts on financial and development institutions as sponsors, with media partners, with design partners, with an advisory board (composed of five professionals considered references in different themes) and composed by more than 100 companies, associations and institutions from different areas (Pacto Alegre, 2019). Data were collected from 09/20/2020 to 11/30/2020 through in-depth interviews, documentary research and non-participant observation. Findings: In this research, the authors highlighted the city as a community that involves and integrates various actors, such as citizens and companies, to collaborative innovation activities. For this, they proposed a framework on innovation networks and network orchestration. In this direction, seven dimensions of the "orchestration of innovation networks" were assumed as a result of the combination of previous studies by Dhanaraj and Parke (2006), Hurmelinna-Laukkanen et al. (2011) and da Silva and Bitencourt (2019). In the sequence, different roles of orchestrators associated with the literature were adopted based on the work by Pikkarainen et al. (2017) and Nielsen and Gausdal (2017). Research limitations/implications: The authors' results advance in relation to other fields by promoting the expansion of the "orchestration of innovation networks" model with the combination of distinct elements from the literature in a coherent whole (agenda setting, mobilization, network stabilization, creation and transfer of knowledge, innovation appropriability, coordination and co-creation) and in the validation of its applicability in the context of the innovation network studied. In addition, when relating different roles of orchestrators to the seven dimensions studied, it was realized that there is no linear and objective relationship between the dimensions and roles of the orchestrator, as in each dimension there may be more than one role being played in the orchestration. Practical implications: Therefore, the findings suggest two theoretical contributions. First, the authors identified a role not discussed in the literature, here called the communicator. In the case analysis, the authors observed the communicator role through functions performed by a media partner of the innovation network and by a group of civil society engaged in the city's causes. Second, the authors indicated a new dimension of orchestration related to the management of communication in the innovation network and its externalities such as p. ex. civil and organized society, characteristic of an innovation network set up within a city. Originality/value: Although several studies have proposed advances in the understanding of the orchestration of innovation networks (Dhanaraj & Parkhe, 2006; Ritala, Armila & Blomqvist, 2009; Nambisan & Sawhney, 2011; Hurmelinna-Laukkanen et al., 2011), the discussion on the topic is still a black box (Nilsen & Gausdal, 2017). More specifically, the authors identified a gap in the literature about the role and activities of actors in the city level. Few studies connected the regional dimension with the roles and activities of the orchestrators (Hurmelinna-Laukkanen et al., 2011; Pikkarainen et al., 2017), raising several challenges and opportunities to be considered by academics and managers. [ABSTRACT FROM AUTHOR]

Copyright of Revista de Ciencias Sociales (13159518) is the property of Revista de Ciencias Sociales de la Universidad del Zulia Venezuela and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Under Metaverse, security management of communication networks in digital cultural consumption has attracted more and more attention. As we know, security risks of communication networks caused by non-human factors are becoming weaker and weaker due to technology optimization. Meanwhile, players play significant and increasing role in communication networks. Taking mobile games as an example, this paper designed and applied the security management model to improve security management of communication networks in digital cultural consumption under Metaverse. The results show that: (1) The physiological, psychological, pathological, pharmacological, physical and psychosocial factors exert tremendous influence on communication networks. The psychosocial factors are more prominent. (2) There is security threshold in communication networks. It means that the security state can be entered if security threshold is crossed. This paper designs security threshold as the III level (5.5 ≤ P < 6.5). (3) This paper proposes 3E rules (That is, engineering, education, enforcement). It is beneficial to deal with security risks in communication networks. (4) After two security evaluations, the result is G2 = 6.70 > G1 = 5.01. This confirms the effectiveness of the security management model. [ABSTRACT FROM AUTHOR]

The emergence of the Internet has brought revolutionary changes to modern information technology. The development of electronic communication information storage technology facilitates people to access information anytime and anywhere, effectively achieving resource sharing. However, traditional methods scatter communication information to all nodes, but neglect the extraction of electronic communication information association features, resulting in low information storage efficiency. This article analyzes the efficiency management of electronic communication information storage in multi-threaded networks and sets up a control experiment. Comparing the method proposed in this article with traditional methods, this study focuses on five aspects: information redundancy storage, information space utilization, productivity, data accuracy, and data transmission efficiency. It is concluded that the average information redundancy storage capacity of traditional electronic information storage methods is 8.35 x 107 T which is 6 x 107 T higher than using multi wire network electronic communication information storage methods. It indicates that traditional redundant information occupies a large amount of storage space, and its storage value exceeds the upper limit of electronic communication information storage. This means that the stored information may be overwritten by redundant information, resulting in the loss of stored information. The experimental results show that using the method proposed in this paper for electronic communication information storage results in a high distribution density of storage space and a significant improvement in information storage efficiency. [ABSTRACT FROM AUTHOR]

This study used structurational divergence theory (SDT) to explain why employees' concerns with powerholders can encourage them to select defensive silence in their approach to workplace problems. A survey of working adults (N = 276) revealed employees who had a concern with powerholders were more likely to select defensive silence as compared to employees who were concerned about other types of workplace concerns. Results indicated that perceptions of structurational divergence—and the loss of agency and immobilization that characterize it—are associated with employees' selection of defensive silence instead of dissent. Implications for structurational divergence theory and organizational silence conclude the paper. [ABSTRACT FROM AUTHOR]

Natural disasters occur and management must adjust to the reality and needs that arise. The research analyzed Technologies, Government Communication and Uncertainty Management in Disaster Cases: The Case of Landslides and Floods, particularly the role played by government communication in the disaster that occurred in the municipality of San Gabriel in the state of Jalisco, on June 2, 2019. The methodology used was a case study and also of a descriptive nature, studying the case of landslides and floods generated by an avalanche of mud, water, stones and tree trunks that invaded a large part of the municipal seat of San Gabriel, located in the south of the state of Jalisco Mexico and caused the loss of five human lives. [ABSTRACT FROM AUTHOR]

Purpose: This study provides real-world evidence for the relationship between strategic communication from a global/multinational perspective and the effectiveness of corporate message strategies in the context of environment risk communication. Among sustainability issues, particulate matter (PM) air pollution has threatened the health and social wellbeing of citizens in many countries. The purpose of this paper is to apply the message framing and attribution theories in the context of sustainability communication to determine the effects of risk message characteristics on publics' risk responses. Design/methodology/approach: Using a 2 (message frame: gain vs loss) × 2 (attribution type: internal vs external) × 2 (country: China vs South Korea) between-subjects experimental design, the study examines the message framing strategies' on publics' risk responses (i.e. risk perception, risk responsibility attribution held toward another country and sustainable behavioral intention for risk prevention). Findings: Findings include (1) main effects of message characteristics on participants' risk responses; (2) the impact of country difference on participants' differential risk responses and (3) three-way interactions on how risk message framing, risk threats type and country difference jointly affect not only participants' risk perception and risk responsibility attribution but also their sustainable behavioral intention to prevent PM. Research limitations/implications: Although this study used young–adult samples in China and South Korea, the study advances the theory building in strategic environmental risk communication by emphasizing a global/multinational perspective in investigating differences among at-risk publics threatened by large-scale environmental risks. Practical implications: The study's findings provide evidence-based implications such as how government agencies can enhance the environmental risk message strategy so that it induces more desired risk communication outcomes among at-risk publics. Insights from our study offer practical recommendations on which message feature is relatively more impactful in increasing intention for prosocial behavioral changes. Social implications: This study on all measured risk responses reveals important differences between at-risk young publics in China and South Korea and how they respond differently to a shared environmental risk such as PM. The study's findings provide new evidence that media coverage of global environmental issues needs to be studied at the national level, and cross-cultural comparisons are imperative to understand publics' responses to different news strategies. Thus, this study offers implications for practitioners to understand and apply appropriate strategies to publics in a social way across different countries so as to tailor risk communication messaging. Originality/value: This study offers new insights to help connect message framing effects with communication management practice at the multi-national level, providing recommendations for government communication practitioners regarding which PM message features are more likely to be effective in forming proper risk perception and motivate sustainable actions among at-risk publics in different countries. [ABSTRACT FROM AUTHOR]

Digital transformation has become a research focus in recent years. Likewise, internal communication (IC) is one of the fastest‐growing specialisations in public relations and communication management. This research explores digital internal communication (DIC) at the nexus between digital transformation and IC. We provide an integrative review of the literature; our thematic analysis of selected journal articles and other scholarly texts is guided by the concept of organisations as socio‐technical systems. Furthermore, we create a template using NVivo software to organise the emerging themes and clusters following the logic of communication levels. This template allows us to explain the phenomenon of DIC in a socio‐technical organisational system and discuss how the emerging themes are interrelated, people‐focused, and linked to competency development and trust‐building. As a contribution to theory, we offer a conceptual model which illustrates the dynamics of DIC as an interplay of socio‐technical elements on three communication levels. This conceptual model can be further developed in scholarly discussions on DIC and by organisations reflecting on their IC use in a digital workplace environment. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Purpose: Engaging with stakeholders in "a personal, intimate way" (Men and Tsai, 2016, p. 932) or "includ[ing] the 'personal touch'" (Kent and Taylor, 1998, p. 323) is often seen as desirable in internal communication management. While the importance of personal communication is undisputed from the perspectives of internal communication, its communicators, and from internal stakeholders, this is not true when it comes to the dimensions and characteristics that constitute an experience of communication as feeling personal. The present study aims to explore what makes communication personal from the employees' perspective. Design/methodology/approach: The study used the Q methodology and Q method, thus focusing on an individual's subjective perspective. The Q methodology was implemented in the form of a Q-sort survey exploring the perceptions of 32 German employees (selected from a representative cross-section of 400 employees in Germany, using a balanced-block design to maximize heterogeneity). Findings: The results show that while direct and dyadic communication is often perceived as personal, many other dimensions and characteristics are also considered "personal" in both the literature and based on stakeholder perceptions. The Q-sort survey revealed four perception types whose perceptions of communication as "personal" vary widely, with all these types rejecting non-human communicators. Originality/value: This study contributes to the limited understanding of employees' perceptions of internal communication as "personal." It shows how the Q methodology and Q method—a rarely used perspective—can complement existing theoretical and empirical research on internal communication. For internal communication management, the findings show that a "one-size-fits-all" approach must be questioned and that a communication team's involvement in personal communication can have negative consequences. [ABSTRACT FROM AUTHOR]

The progressive ageing of developed societies requires strategies and tools to ensure the well-being of older adults. The new communication paradigm offers ways to reduce the stigma associated with ageing and to improve the quality of life for older adults, but it can also create a dynamic that could put their inclusion at risk. The internet has fomented digital gaps that have exacerbated some of the exclusionary barriers faced by many older adults, while allowing a considerable number of others to maintain emotional ties with loved ones during the worst moments of the pandemic. This thematic issue addresses the different opportunities offered by Information and Communication Technology in improving the social inclusion and quality of life of seniors, but it also considers the risks that digitisation may pose by limiting certain rights of this group. Through the different articles in this issue, the repercussions of communication on the management of ageing are highlighted from different perspectives and methodological approaches. In this way, the complexity of the issue has been revealed, along with the need to address it from positive and constructive perspectives that reassess the role of older adults in the societies in which they live. [ABSTRACT FROM AUTHOR]

Modern medical devices connected to public and private networks require additional layers of communication and management to effectively and securely treat remote patients. Wearable medical devices, for example, can detect position, movement, and vital signs; such data help improve the quality of care for patients, even when they are not close to a medical doctor or caregiver. In healthcare environments, these devices are called Medical Internet-of-Things (MIoT), which have security as a critical requirement. To protect users, traditional risk assessment (RA) methods can be periodically carried out to identify potential security risks. However, such methods are not suitable to manage sophisticated cyber-attacks happening in near real-time. That is the reason why dynamic RA (DRA) approaches are emerging to tackle the inherent risks to patients employing MIoT as wearable devices. This paper presents a systematic literature review of RA in MIoT that analyses the current trends and existing approaches in this field. From our review, we first observe the significant ways to mitigate the impact of unauthorised intrusions and protect end-users from the leakage of personal data and ensure uninterrupted device usage. Second, we identify the important research directions for DRA that must address the challenges posed by dynamic infrastructures and uncertain attack surfaces in order to better protect users and thwart cyber-attacks before they harm personal (e.g., patients' home) and institutional (e.g., hospital or health clinic) networks. [ABSTRACT FROM AUTHOR]

Copyright of Ekonomika is the property of Society of Economists 'Ekonomika' and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)