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In the Internet of Things era, users are willing to personalize the joint behavior of their connected entities, i.e., smart devices and online service, by means of trigger-action rules such as "IF the entrance Nest security camera detects a movement, THEN blink the Philips Hue lamp in the kitchen." Unfortunately, the spread of new supported technologies makes the number of possible combinations between triggers and actions continuously growing, thus motivating the need of assisting users in discovering new rules and functionality, e.g., through recommendation techniques. To this end, we present HeyTAP2, a semantic Conversational Search and Recommendation (CSR) system able to suggest pertinent IF-THEN rules that can be easily deployed in different contexts starting from an abstract user's need. By exploiting a conversational agent, the user can communicate her current personalization intention by specifying a set of functionality at a high level, e.g., to decrease the temperature of a room when she left it. Stemming from this input, HeyTAP2 implements a semantic recommendation process that takes into account (a) the current user's intention, (b) the connected entities owned by the user, and (c) the user's long-term preferences revealed by her profile. If not satisfied with the suggestions, then the user can converse with the system to provide further feedback, i.e., a short-term preference, thus allowing HeyTAP2 to provide refined recommendations that better align with the original intention. We evaluate HeyTAP2 by running different offline experiments with simulated users and real-world data. First, we test the recommendation process in different configurations, and we show that recommendation accuracy and similarity with target items increase as the interaction between the algorithm and the user proceeds. Then, we compare HeyTAP2 with other similar baseline recommender systems. Results are promising and demonstrate the effectiveness of HeyTAP2 in recommending IF-THEN rules that satisfy the current personalization intention of the user. [ABSTRACT FROM AUTHOR]

In the era of green energy and smart grids, the ability to access energy information and effectively analyze such data to extract key performance indicators is a crucial factor for successful building management. Energy data can in fact be exploited both in long-term policy adaptation and in shorter term habits modification, providing the basis for stable improvements of the overall efficiency of buildings and dwellings. To reach the ambitious goal of actually improving how buildings consume energy, four main challenges emerge from literature: (a) lack of skills and experience of energy managers, (b) complex and disparate data sets, which are currently blocking decision making processes, (c) mostly manual work-flows that struggle to find relevant information into overwhelming streams of data sourced by monitoring systems, and (d) lack of collaborations between organizational departments. This paper provides deeper insights on these challenges, by investigating the kind of analysis currently performed by energy managers (in Italy) and the expectations they have if required to reason about systems that will be available within the next five years, and proposes design recommendations for next generation energy intelligence systems. [ABSTRACT FROM AUTHOR]