1. Planning for a mobile future: a user research case study from the California Digital Library.
- Author
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Hu, Rachael and Meier, Alison
- Subjects
DIGITAL libraries ,MOBILE computing ,INNOVATION adoption ,TRENDS ,LIBRARY science - Abstract
In the summer of 2010, the California Digital Library (CDL) undertook a mobile device user research project to understand how the proliferation of mobile devices with internet access amongst the general public and the explosion of mobile tools and products in higher education affected CDL constituents and services. CDL wanted to understand if they would need to support users in a mobile capacity. In order to answer these objectives, findings from online surveys as well as in-person interviews were analyzed. General findings revealed that while mobile devices played a large role in constituents' personal lives, it was not a device that they turned to when taking part in their academic work. This conclusion lead CDL to develop a mobile strategy that involved building a mobile tracking and evaluation infrastructure to ensure continued assessment and monitoring of mobile usage and trends among their users. [ABSTRACT FROM AUTHOR]
- Published
- 2011
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