1. Easycomm: A Framework and Tool to Solve Client Communication Problem in Agile Development.
- Author
-
El-Najar, Tarek, Ahmad, Imtiaz, and Alkandari, Mohammad
- Subjects
AGILE software development ,PROJECT management ,SOFTWARE engineering ,SOCIAL media ,COMPUTER software - Abstract
Agile methodologies rely completely on effective and continuous communication between clients and development teams, however, failing to sustain such communication will result in project failure or overdue. Current available communication methods and tools are either costly, not effective or not designed for Agile software development process (SDP). This paper introduces EasyComm communication management framework that aims at solving client communication problem in agile development projects. The framework uses famous social network websites looks and feel in-order to include users that would normally get excluded from the software development phases due to their technical knowledge. EasyComm provides a centralized opencommunication hub that allows both developers and clients to communicate regardless of their geographical locations or technical level. Several interviews with Agile development experts were conducted to validate the effectiveness of EasyComm. All interviewees liked EasyComm and would consider using it in their upcoming projects. Validation results showed that the effect of miscommunication is greater in the requirement elicitation (RE) phase, less effect during the development phase, and medium effect in the testing or release phase. Results also showed that face-to-face meetings and instant messaging applications (IM) were ranked as the best and worse communication methods, respectively. [ABSTRACT FROM AUTHOR]
- Published
- 2019