1. THE REDUCTION OF SMALL BUSINESS FAILURES THROUGH COOPERATIVE TRAINING.
- Author
-
Howell, D. L. and Boxx, W. Randy
- Subjects
TRAINING of supervisors ,BUSINESS failures ,SMALL business ,CLOSE corporations ,FINANCIAL bailouts ,BUSINESS success - Abstract
The article focuses on the development of a co-operative training to reduce business failures in small businesses. Many small business managers have recently been confronted with one or several of the following "problems": an excessive turnover rate, excessive absenteeism, a high accident rate, an increase in customer complaints and/or returned goods, operational errors leading to rework or scrap, and costly delays brought about by a failure in communications. It has been found that in a majority of the cases such symptoms are related to poor management practices by first-line supervisors. Many supervisors have been promoted from operative to supervisory jobs without any training for managerial positions. They have been good rank-and-file workers because they possess specialized technical skills, yet they lack managerial ability--the ability to get tasks accomplished through the efforts of others. Due to the rising costs of supervisory training programs, many small firms have been unable to meet their training needs. This problem is further compounded when firms lack competent personnel to administer the training program.
- Published
- 1974