Search

Unprecedented changes in traditional psychotherapeutic practice arose from the lockdown restrictions associated with the COVID‐19 pandemic. These changes to practice included the imposed change to the therapeutic frame when transitioning clients from face‐to‐face meetings to delivery of psychotherapy sessions via videoconferencing (defined here as telepsychotherapy). The current study conducted qualitative interviews with 16 Australian psychologists who transitioned their existing adult psychotherapy clients from face‐to‐face therapy to telepsychotherapy and explored their novel experiences associated with countertransference reactions during this period. Thematic analysis of the interviews revealed several unique findings. The type of countertransference reactions towards existing clients was consistent across both face‐to‐face and online meetings; however, the felt intensity of countertransference reactions was reduced. Psychologists reported an increased hesitance to work with intense emotions during telepsychotherapy sessions and felt increased pressure to work harder during online sessions when compared to face‐to‐face meetings. Exposure to their clients' personal and home environments during telepsychotherapy sessions elicited several novel reactions towards their clients. These findings on countertransference and telepsychotherapy are informative for future practice and training. Awareness of these unique countertransference experiences is recommended prior to engaging in telepsychotherapy or when transitioning clients to this modality. [ABSTRACT FROM AUTHOR]

Changes to psychological practice have arisen in recent times with the rise of services being offered online as an alternative to in-person meetings. Videoconferencing is the most widely utilised form of telehealth used by psychologists, and a unique consequence of videoconferencing is that psychologists can see a synchronous self-mirror image during online sessions with clients. Research is yet to investigate psychologists' experience of the self-mirror in the context of their online work. Semi-structured interviews with 16 Australian psychologists were conducted to explore their experiences of the self-mirror during video-conferencing therapy treatment sessions with their clients. Thematic analysis of the interviews revealed several unique findings. Psychologists reported the presence of their self-mirror image during video conferencing sessions increased self-consciousness in relation to their appearance and presentation. Most reported the self-mirror to be largely distracting and disliked the presence of their own self-mirror image during online therapy sessions with clients. Some psychologists reported that the live time feedback was helpful and informative in modifying non-verbal expressions. Further challenges included uncertainty around client eye contact connection and vulnerability with client exposure to personal environments in the videoconferencing background. It is recommended that psychologists regularly evaluate the impact of having their self-mirror view on during video-conferencing sessions with clients. What is already known about this topic: (1) The growing use of telehealth videoconferencing brings with it the need to further investigate how this impacts the nature of therapeutic work for psychologists. (2) Videoconferencing is the most widely utilised online telehealth modality for psychologists, and unique to this modality is that psychologists can see a live time self-mirror image of themselves during consultations. (3) The impact of the self-mirror on psychologists' experiences of video-conferencing therapy sessions had yet to be explored and reported upon. What this topic adds: (1) This study was the first to investigate and report upon psychologists' experiences of their self-mirror in the context of online therapy with clients via videoconferencing. (2) The presence of the self-mirror during online therapy sessions can increase self-consciousness and self-critical appraisals in appearance and presentation for psychologists. The self-mirror can also be distracting and adding to cognitive load; however, some psychologists could find the self-mirror feedback helpful to inform and modify their expressions in response to clients in real time. (3) It is recommended that psychologists evaluate the impact of having their self-mirror view on during video-conferencing sessions with clients. When psychologists decide to keep their self-mirror view on, it is recommended that they monitor and regularly reflect upon the impact of the self-mirror on themselves, their clients and the therapeutic process. [ABSTRACT FROM AUTHOR]