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Your search keyword '"CUSTOMER services"' showing total 3 results
3 results on '"CUSTOMER services"'

1. Learning on the go!

Author

Victor LOH Weng Keong, HWANG Siew Wai, CHIN Khong Ling, SAMARASEKERA, Dujeepa D., and KOWITLAWAKUL, Yanika

Subjects
*MEDICAL care, *MOBILE apps, *CLINICS, *QUALITATIVE research, *MEDICAL students, *MEDICAL technology, *ATTITUDE (Psychology), *COMPUTER software, *CUSTOMER services
Abstract

The article focuses on the use of the IPTeam Polyclinic app to learn about polyclinic services. It discusses a qualitative study to evaluate the reactions of medical students to the mobile app used to learn polyclinic services. Details about the importance of using mobile apps in understanding the points-of-service at the polyclinic are provided.

Published
2015

2. Capital One: Think Like a Designer, Work Like a Startup.

Author

Nunziata, Susan

Subjects
*MOBILE apps, *NEW business enterprises, *CUSTOMER services, *COMPUTER software
Abstract

The article discusses the innovative move of the credit card service company Capital One Financial in the creation of Capital One Wallet mobile app. According to the chief information officer (CIO) of Capital One Financial Rob Alexander that the product offered provide customers' experience that are principally distributed through software.

Published
2016

3. Hospital Health Apps Failing to Lure Patients.

Author

Eddy, Nathan

Subjects
*MEDICAL care, *MOBILE apps, *HOSPITALS, *CUSTOMER services, *COMPUTER software
Abstract

The article offers information on a report by consultancy firm Accenture which reveals that U.S. hospital-provided mobile health apps are used by few patients. Topics discussed include views of Brian Kalis, managing director of health practice at Accenture, on suggestions for health care providers to need consumers' need, switching of health providers by patients because of improper online customer service by the providers, and mentions the significance of digital patient engagement.

Published
2016

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