1. Strengths-based behavioral telehealth with sexual and gender diverse clients at Center on Halsted.
- Author
-
Swenson, Ing, Gates, Trevor G., Dentato, Michael P., and Kelly, Brian L.
- Subjects
GENDER affirming care ,TELEPSYCHIATRY ,HEALTH services accessibility ,NONPROFIT organizations ,LEADERSHIP ,HEALTH facility administration ,BEHAVIOR therapy ,COMMUNITY health services ,PEER relations ,SEXUAL minorities ,LONELINESS ,INTERPROFESSIONAL relations ,COVID-19 pandemic ,DIFFUSION of innovations ,MEDICAL needs assessment - Abstract
The COVID-19 pandemic necessitated an immediate response and rapid transition from traditional face-to-face behavioral health services to behavioral telehealth at an organization serving sexual and gender diverse (SGD) individuals in Chicago. In this practice innovations article, we explore the unfolding public health crisis and the impact on service delivery for SGD individuals. Using a large multi-service organization as a case study, this paper describes how key members of the staff and leadership team shifted services online as a means of responding to isolation, loneliness, and disparities in access to healthcare for Chicago SGD communities. Lessons learned and practice recommendations are presented. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF