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While the library profession has long defended readers' privacy, a public library patron's personal information is no longer solely in the hands of intrepid librarians determined to defend intellectual freedom. Libraries use vendors to provide a large portion of their digital content. These vendors gain access to extensive personal information about patrons. Libraries often must negotiate with content providers to ensure privacy protections for their patrons that are in accordance with the American Library Association's Code of Ethics. This paper presents the results of a content analysis of the privacy policies of five of the top digital content vendors of American public libraries. We examined whether these privacy policies (1) meet the privacy standards of the library community, (2) meet other industry standards, and (3) are accessible and understandable to public library patrons. Our results demonstrate that while vendors are largely meeting the Fair Information Practices standards of American industry, the policies fail to meet the heightened standards of the library community. [ABSTRACT FROM AUTHOR]

Considering the value of dates in the life cycle of the digital resource, capturing and storing dates metadata in a structured way can have a significant impact on information retrieval. There are a number of format conventions in common use for encoding the date and time values; the Extended Date/Time Format (EDTF) is one of the most expressive. This paper presents results of an exploratory analysis of representation of dates in over 8 million metadata records from one of the largest digital aggregators, Digital Public Library of America (DPLA), and compares it to EDTF specifications. This benchmark study provides empirical data - at both the individual provider level and the group level (content hubs or service hubs) - about the overall level and patterns of application of date metadata in DPLA metadata records in relation to EDTF. [ABSTRACT FROM AUTHOR]

User Experience (UX) is gaining momentum as a critical success factor across all industries and sectors, including libraries. While usability studies of library websites and related digital interfaces are commonplace, UX is becoming an increasingly popular topic of discussion in the community and is emerging as a new specialization for library professionals. To better understand this phenomenon, this paper reports the results of a qualitative study involving interviews with 16 librarians who have "User Experience" in their official job titles. The results show that UX Librarians share a user-centered mindset and many common responsibilities, including user research, usability testing, and space/service assessments, but each individual UX Librarian is also somewhat unique in how they approach and describe their work. As a whole, the research sheds light on an emerging library specialization and provides a valuable snapshot of the current state of UX Librarianship. [ABSTRACT FROM AUTHOR]

During the COVID‐19 pandemic of 2020–2021, public library leaders across the United States were forced to make decisions quickly that affected the services and resources they were able to provide. However, the health information they had to make decisions on was imperfect and constantly changing. Interviews with 23 public library managers and directors revealed that more authoritative local data was needed for decision‐making and to share with their service populations. Overwhelmed public health system and/or suspicious or skeptical political environments hindered access to locally‐specific health information. Several respondents were uncomfortable creating information or making decisions without the guidance of health officials. Additionally, the library managers and directors described working as crisis managers, making decisions that impacted the health of their staff and their communities. In capturing and analyzing these "pandemic decision‐making stories," this research informs future library information responses to community needs during times of crisis. [ABSTRACT FROM AUTHOR]

Public libraries increasingly offer opportunities to engage in health promotion activities inaccessible elsewhere in the community. Strategies to support physical activity for older adults can be implemented in a variety of different settings, including public libraries. Nonetheless, despite increasing recognition of this role, this trend has received limited scholarly attention. This study reports on a proof of concept study that took place across 12 weeks in 49 small and rural public libraries across the US. During that time, 535 older adults participated in a video‐based exercise program at the library. Participants reported increased levels of physical activity and increased mental health as a result of the availability of this program. These preliminary results demonstrate that public libraries have great potential as partners in efforts to increase healthy lifestyles among Americans, particular older adults, who represent a growing demographic in the U.S. and around the world. [ABSTRACT FROM AUTHOR]

Public library systems intersect with both public and private spheres of social life, but how they do so remains a mystery. Many believe private influences distort the public sphere in public libraries, and if so, then library legitimacy suffers, raising normative and material concerns for library systems. To better understand how libraries negotiate public legitimacy and private influence, we approached the problem using a communications system framework. We used qualitative content analysis to examine data from three US public library systems: Carnegie Library of Pittsburgh, New York Public Library, and Cary Memorial Library in Lexington, Massachusetts. We recorded the many ways private actors communicate with and through public library systems. Then, we analyzed the signals in terms of their components: transmitter, receiver, medium, and message. We found two dimensions: in the Public Sphere dimension, private actors govern, legitimate, and use the library, and in the Private Sphere dimension, private actors exchange personal services and exert economic power. We describe the communication channels shared by private actors and public library systems, identify signals associated with governance, influence, and legitimacy, and consider how these signals relate. This study explores the signal architectures of social life in public libraries. [ABSTRACT FROM AUTHOR]