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This paper offers an ethnographic interpretation of how in a changing context of family care different Spanish home telecare services provide older people with social links to prevent their isolation, granting them "connected autonomy": the promotion of their autonomy and independent living through connectedness. To do so, services need to craft a network of "contacts". Different versions of the term figuration are employed to describe the practical materializations of the forms of relatedness put in place by such services: what roles become available and explicitly supported; what other figurations of relatedness (e.g., kinship, friendship, neighbourliness) they come across; what happens when these different figurations of relatedness meet. In doing this, our aim is to allow space to reflect ethically on the practical relational promises and challenges of these forms of technologized care of older people. [ABSTRACT FROM AUTHOR]

Despite the opportunities the health sector will offer as a result of the design and development of a technology infrastructure, the fact is that hospitals have been slow to adopt telemedicine technologies, largely because very few organisations are prepared to face this challenge. A possible explanation for the efficiency and effectiveness gaps of services provided by Hospital-in-the-Home Units (HHUs) may relate to the advantages and disadvantages of the knowledge processes that these units exhibit as a result of their different structural properties. This paper investigates the approaches that HHUs have used to update the knowledge of physicians and their members' knowledge of technology, and relates them to an unlearning context (UC) and improvement in the quality of health services. These relationships are examined through an empirical investigation of 55 doctors and 62 nurses belonging to 44 HHUs. The research findings suggest that the key benefits of a UC in HHUs are clear. It enables them to identify and replace poor practices and also avoids the reinvention of the wheel; it enables cost reduction by minimising unnecessary work caused by the use of poor methods and it enables improvements adopting new telemedicine technologies. [ABSTRACT FROM AUTHOR]