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Like many other cultural and educational institutions, for years library have been participating in the process of implementation of changes in all segments of their operations in order to adapt their services to newly created conditions in society. Public libraries employ principles of marketing in order to present its services to the public. In order to make their marketing efforts successful, libraries need to have written marketing plans including marketing strategies. Marketing strategies provide foundations for consistent, continuous and systematic planning and carrying out of marketing efforts in public libraries. The purpose of these activities is to increase interest for libraries and, as consequentially, to increase visibility of libraries in society. Library user research is necessary for successful development of marketing strategies as results of the research should be included in these strategies. This article presents results of one such research carried out in "Bogdan Ogrizović" library (part of Zagreb City Libraries) which indicate interests of users for distinct library services. These results prove that this library has made the right choice regarding its choice of marketing tools. These results will also be incorporated into marketing strategies of the same library. [ABSTRACT FROM AUTHOR]

The main objective of this paper is to review the current state-of-the-art for predicting settlements of shallow foundations in granular soils. The traditional settlement prediction methods are critically reviewed. Present settlement prediction methods generally overestimate the settlements and underestimate the allowable pressures, making the foundation designs very conservative. Some recent developments, including two deterministic methods and a probabilistic approach, are showed as they have significant potential to improve the current state-of-the-art. [ABSTRACT FROM AUTHOR]

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