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Your search keyword '"Tangible"' showing total 2 results
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2 results on '"Tangible"'

1. تقييم جودة الخدمات الصحية من وجهة نظر المرضى: دراسة مقارنة بين المستشفيات الحكومية والخاصة

Author

عمر درّه, معاذ غريب, and سالم بيت سعيد

Abstract

Copyright of Journal of Economics & Administrative Sciences is the property of Republic of Iraq Ministry of Higher Education & Scientific Research (MOHESR) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2018
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2. Indeks kualitas pelayanan pernikahan di Jawa Tengah

Author

Rosidin Rosidin

Subjects
Service (business), Service quality, Index (economics), Java, Tangible, Empathy and Service quality, media_common.quotation_subject, Assurance, Validity, lcsh:Law, Responsiveness, lcsh:KBP1-4860, Reliability, Test (assessment), Quality (business), lcsh:Islamic law, Marketing, Psychology, Social psychology, computer, Reliability (statistics), media_common, computer.programming_language, lcsh:K
Abstract

This study aims to reveal how the wedding service quality index in Central Java, how the gap realities andexpectations of society towards services, and analyze the attributes of what priority the improvement inservice wedding in Central Java. The approach used in this study is quantitative. Testing the validity andreliability of the instrument showed some fall and after a further test entirely valid and reliable. Thenumber of samples involved in the study is 1000 obtained with quota purposive random samplingmethod. The study states: 1) Quality Index marriage services in Central Java at 79.08 categorized asgood; 2) All dimensions of service quality both tangible, reliability, responsiveness, assurance andempathy all is negative, meaning that all of society not as expected 3) gapnya biggest attribute is thattangible aspects of priority improvements on these aspects, without neglecting the other aspects

Published
2017

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