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Offers advice to Windy City Equipment owner Steven White for installing and learning a computer system for his business operations. Overview on problems encountered by White in his daily operations; Equipment needed by Windy City; Taking advantage of the price competition among computer vendors; Choosing off-the-rack software.

Features computer telephony integration (CTI), a computerized telephone system for small companies in the United States. Advantages of CTI systems; Costs of small-business-friendly phone systems; Services offered by low end and midrange devices.

Looks at how small businesses in the United States can function on a computer network. Reference to the network which Westra and Associates company uses; Percentage of small companies which do not have a network; Factors to consider when setting up a network; Details on how to set up a network. INSET: A network guide.

Focuses on the use of voice recognition systems by small businesses in the United States. Benefits of these systems; Importance of the technology; Amount of sales which are expected for 1999; Listing of companies which offer these systems. INSETS: Our man duels a new digital dragon;From speech to type.

Describes several notebook computers and considerations when purchasing. Importance of determining intended usage; Presentation features for sales personnel; General-purpose notebooks for spreadsheets and reports; Budget-type models. INSET: Pricey portability..

Focuses on the customization of software to fit businesses. Determination of the desired capability; Hiring of a professional programmer; Tapping the software publisher for consultant recommendations. INSET: H-P's 1000Cse color printer--nice but slowish..

Introduces a class of Net-access computer hardware designed for small business applications which replaces modems for desktop computers and reduce cost from Internet service providers (ISP). Features include compact size and ability to link everyone in a company through a single, shared ISP account; Hardware- and software-packages from vendors such as Cisco, Intel and 3Com.

Announces the availability of hardware and software products for small companies wanting to network their computers. Implication that small businesses are interested in the technology used by larger corporations but at a lower price; Products include SnapServer from Meridian Data; E-mail box from Intel; Intel Pentium II.

Offers advice to businesses on mapping a two-year technology plan. Technology goals; Equipment audit; Matching goals with resources. INSET: Menu..

Features the Toshiba SD-M1002 DVD-ROM drive and the Toshiba 12x XM-5701 CD-ROM drive. Key features; Retail price.

Features Nortel's information appliance, Venture call waiting, caller identification and three-line speaker phone. Functions and features; Retail prices.

Features the Pentium II. Key features; Retail price.

Features the U.S. Robotics Sportster 56K Faxmodem. Functions and features; Retail price.

Features the Hewlett-Packard OfficeJet Pro 1150C inkjet printer. Functions and features; Retail price.

Features the Hitachi MP-EG1A digital video camera. Functions and features; Retail price.