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2. Appendix: Research methods.
3. Working for the union.
4. Dealing with managers.
5. The bargaining process.
6. Bargaining objectives.
7. Organizing.
8. Work relations.
9. Employment relations.
10. Full-time officer organization.
11. Theoretical analyses and empirical studies of trade union officers.
12. Introduction: trade unions and industrial relations.
13. Index of subjects.
14. Index of names.
15. Notes.
16. List of abbreviations.
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