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BACKGROUND: Improving employee performance has been crucial in different organizations for it reflects the company's product and service quality. OBJECTIVE: The purpose of this study was to determine the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic. METHODS: The effects of these factors such as communication, empathy, encouragement, growth and rewards to employee performance were analyzed. RESULTS: Structural equation modeling (SEM) revealed that among the five factors, the encouragement, growth, and rewards were found to have a significant effect on employee performance in the engineering and technology department. Surprisingly, communication and empathy were found to have no significant effect to employee performance. CONCLUSIONS: This was the first study that investigated the factors affecting employee performance in the engineering and technology department in the Philippines during the COVID-19 pandemic. The results could serve as a guideline for the management under this type of department. The framework could also be helpful for sustaining the elevated performance of the employees in the engineering and technology department. [ABSTRACT FROM AUTHOR]

BACKGROUND: Baggers play a significant role in the customer service of supermarket stores. OBJECTIVE: The purpose of this study was to determine the effects of biomechanical risk factors on musculoskeletal disorders (MSD) experienced by baggers in the supermarket industry. METHODS: Forty baggers employed among five supermarket stores in the National Capital Region in the Philippines participated in the study. To examine the biomechanical risk factors of the baggers, this study used an observational approach as well as standard ergonomic tools like REBA and NIOSH. In addition, musculoskeletal discomfort was subjectively rated using the standardized Cornell Musculoskeletal Disorder Questionnaire at the end of the work shift. Furthermore, correlation and stepwise regression analysis were utilized to determine the association between biomechanical risk factors and MSD. RESULTS: Approximately 76% of study participants reported work-related MSD. The highest prevalence was in the foot area, followed by upper back, shoulder, lower leg, lower back, neck, and upper arm. Pearson correlation analysis had found a significant association between MSD and biomechanical risk factors. The highest correlation was observed between MSD and postural risk index (R2 = 0.863, p < 0.001), followed by weight lifted (R2 = 0.836, p < 0.001), task duration (R2 = 0.816, p < 0.001), task frequency (R2 = 0.756, p < 0.001), and lifting index (R2 = 0.661, p < 0.001). Furthermore, stepwise regression analysis revealed that the postural risk index (REBA) had the highest coefficient value (β=16.99), indicating the strongest positive effect to MSD. CONCLUSION: This present study revealed that grocery baggers are frequently exposed to risk factors such as awkward posture, lifting heavy loads, extended task durations, and prolonged postures during repetitive tasks increased their risk of developing MSDs. Hence, preventive measures are suggested to minimize the risk of MSD, such as the implementation of intervention through ergonomic solutions like awareness and training on safe lifting practices, adjustment of workstations to fit the stature of workers, introducing rest breaks in between work shifts, use of floor mats, and use of compression stockings in conjunction with safety shoes. [ABSTRACT FROM AUTHOR]