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One year after taking the helm as president of Trafalgar Tours America, Gavin Tollman has redefined the tour operator's objectives, reshaped its management structure and infused the company with a […]

As 1999 approaches, the Year 2000 (Y2K) computer problem is an old story for tour operators and packagers - they've been looking for solutions for quite some time. Most of […]

With new products and technologies, DER Travel Services is realizing the dream of one-stop shopping One year after consolidating operations in Rosemont, Ill., executives at DER Travel Services say they […]

IST Cultural Tours caters to experienced travelers seeking the joy of learning without regimentation For many years agents railed against nonprofit organizations that sponsored trips, complaining that such groups enjoyed […]

SYLVIA BERMAN - As the owner of Post Haste Travel in Hollywood, Fla., Sylvia Berman, CTC, is a realist who believes air carriers will soon be moving to net fares. […]

A specialist in Europe's fastest growing destination, CIE Tours has new products to meet the demand for Ireland and Britain In the late 1980s, CIE Tours, an operator specializing in [...]

The Australian Tourist Commission is joining forces with tour operators to change perceptions Australian tourism officials have historically pointed to surveys that show many Americans want to visit Australia but […]

This neon gambling mecca has more rooms than ever and no shortage of tourists to fill them Anyone who thought MTI Vacations of Downers Grove, Ill., pulled out of the […]

Gray Line Worldwide is sprucing up its historic brand and making its products even easier to sell Gray Line's blue-and-white diamond logo is known throughout the world. What isn't so […]

Haddon Holidays wants to show you the future by building free Internet sites for your agency and others These are frontier days for travel on the Internet. While no one […]

Travel Impressions has made its mark by offering experience, stability and new products Jeff Tolkin, co-president and CEO of Travel Impressions in Farmingdale, N.Y., recalls that when his company began […]

Globus & Cosmos' John Martinen continues to forge partnerships with agents Even after 25 years with Globus & Cosmos, John Martinen is adding to his accomplishments. Martinen is president of […]

Business is up, failures are down and new products offer agents even more profit potential As the U.S. Tour Operators Association (USTOA) rounded out 1996 with its convention in Banff, […]

A leader in Hawaii, Classic Custom Vacations prepares to stake out a niche in the tough European tour market When Ron Letterman took over Classic Custom Vacations in 1992, he […]

The busy fall season is approaching, and tour packagers are preparing to debut their new programs. At the same time, the two major tour operator associations, the National Tour Association […]

Operators are lining up prime packages for the millennium Once every 1,000 New Year's Eves comes a new millennium, and now 2000 is only 500 days away. It will be […]

Sunquest Holidays has upped commissions to 14 percent on its Hawaii products and 15 percent on its Mexico programs, making these packages practically irresistible for agents to book. But for […]

Circumnavigating the globe offers the ultimate in exclusivity for high-end clients Travel was once a luxury enjoyed only by the upper-class market segment. While Americans of modest means usually spent […]

Tour operators with cycling tours are reaping the benefits of the adventure travel trend With health-conscious baby boomers seeking new vacation options, an increasing number of bicycle tour operators are […]

A diver's delight, an ecotourist's dream, the region is catching the eye of travelers and packagers By popular demand" may be a cliche as a marketing phrase, but sometimes it's […]

In today's capped selling environment, agents are realizing that the best commissions come from selling packaged travel. But many consider packages only for overseas travel. On domestic travel, where air […]

Agents are big on small tour operator Island Resort Tours, due to its competitive prices, knowledge and personal service In this age of mega-mergers and massive consolidation, it's often assumed […]

TWA Getaway Vacations is not one to rest on its laurels. With a close eye on a travel market that is undergoing a generational shift, the company has performed a […]

Contiki takes adventure one step further with programs that have clients pitching their own tents Contiki Holidays' tours for 18- to 35-year-olds are always an adventure. Onboard a motorcoach full […]

Insight's new initiatives provide agents with an arsenal of selling tools to combat pay cuts After doubling its business in three years, Insight International Tours has little cause for anxiety. […]

More tour operators are creating units to sell consolidated air fares, alone or with packages Many agents are taming more to air consolidators to recoup revenues lost from reduced commissions, […]

The year 1997 may have been the best ever for tour operators and vacation packagers. As the airline industry gradually dropped its commission rates for agents, tour operators offering full […]

The travel industry is like the medical profession," says Greg Thorne, vice president-sales and marketing of Inter-Island Tours in New York. "People don't go to G.P.'s anymore. Everyone is a […]

At a time when travel agents are looking to redefine themselves, Intrav reaches out Not all the news about commission policies these days is bad, Intrav, which began offering deluxe […]

The new wave of interest in group travel has operators rallying to create more opportunities The unwelcome cut in airline commissions creates yet again a new retail climate, one in […]

Graduation speakers often mention that the word commencement means "beginning." The recent graduation ceremony for Globus & Cosmos' University of Touting agent education program was both a commemoration of what […]

How do most tour operators view ASTA President Mike Spinelli and his administration? They see him as an ally who is working to improve relationships between suppliers and the travel […]

For tour operators, the ASTA World Congress in Glasgow is a chance to meet their customers, show their support for the travel agent community, add to their destination knowledge and, […]

Mediterranean specialist Zeus Tours is expanding into exotic vacations and South American programs For nearly five decades, Zeus Tours has specialized in cruise and tour products to Greece and the […]

World Travel Consultants' new owner is maintaining the firm's strategy and philosophy With the U.S. economy continuing its robust pace and the market for Asian tourism expanding, World Travel Consultants […]

As walking tours surge in popularity, operators offer even more options around the world The airlines like to say that flying is the safest way to travel. There are some […]

Dining out adds pleasure and interesting cultural experiences to vacations of every stripe. Today's tour operators, however, are taking the enjoyment of cuisine a step further, with culinary tours that […]

Introduced in late 1994, Classic America has now finished its second full year. "In 1996 we doubled the business in both passengers and revenue," says Lisa Gyermek, vice president and […]

When Air Canada launched its search last year for a tour operator, it focused on finding one "who would be ready to start small and then grow," says Tom Penny, […]

Promoters of tourism around the world share a deep commitment to their destinations Asia Seree Wangpaichitr, Governor Tourism Authority of Thailand An old Cantonese business expression, used to describe the […]

Abercrombie & Kent returns to its adventure travel roots in an effort to lure baby boomers into its fold In the 34 years since its founding in 1962 as a […]

With new leadership and a slew of marketing and product initiatives, the venerable wholesaler looks to the future After 45 years, GoGo Worldwide Vacations, one of the first and still [...]

After many twists and turns, General Tours is on the verge of a milestone: The venerable operator is approaching its 50th year of business with a new generation at its […]

Standing on its reputation for quality, Brendan Tours is giving itself a makeover with a new high-end tour product--and a new president In the mythology of Ireland, St. Brendan the […]

Westlake Village, Calif.-based Pleasant Holidays' Fiji program includes a selection of resorts and cruise products for experiencing the 330-island archipelago in the heart of the Pacific. Packages include accommodations, a […]