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The origins of a road user charging concept for central London and the development of the central London congestion charging scheme are outlined. The paper then explains the objectives and the main features of Transport for London's programme of impacts monitoring of the scheme. It summarises the main results that were obtained. Drawing on the extensive data from the monitoring programme, the paper then compares the patterns of congestion and traffic flows that were observed in the original scheme and in its western extension. This shows how congestion was initially eased as traffic levels were reduced and how it subsequently increased as the effective capacity of the road network was reduced or reallocated. The paper concludes with some reflections on the achievements of the charging scheme. [ABSTRACT FROM AUTHOR]