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They could offer "walk-in only" hours to treat people without appointments, text patients when the doctor is ready to see them, and include clear explanations on bills so patients understand what they're paying for. Physician burnout only adds to patient burnout, says Dr. Bengt Arnetz, a professor at the Michigan State University College of Human Medicine who researches how to improve primary care. Doctors may not know how much the tests they're recommending cost, particularly when every patient has a different type and level of coverage, so surprise bills are common - and so hard to understand that patients often have to spend hours on the phone seeking clarity from their insurance providers. [Extracted from the article]

The article offers information on Teladoc Health, a remote medical service company that offers virtual urgent-care clinic, a variety of nonemergency services with doctors having the capacity to write prescriptions.

The article focuses on several aspects of health care in the U.S. and efforts of people like Jessica Michot to promote health care in U.S. It mentions Jessica Michot led a bus full of families with disabled children to Washington to urge Senators to preserve Medicaid funding. It also mentions plans of Republicans in the U.S. to repeal the U.S. Patient Protection & Affordable Care Act; and people in the U.S. rely on Medicaid funding aimed at providing home care to severely disabled kids.

The article compares fighting the COVID-19 pandemic to a war. Topics covered include the risks faced by medical professionals, the ethical responsibility of health care workers to put their lives on the line as implicated in the SARS outbreak in Toronto, Canada and the importance of the health care workers.

The article delves into the issue of high-cost medical care and procedures, and the comparison of their efficiency to the alternative care, according to various studies in the U.S. as of January 2020. Topics discussed include findings of a study by Robert Harrington and colleagues about cardiac care including surgery and non-surgery procedures, amount of money wasted due to unnecessary treatment, and incidents of over-treatment and cascade of care according to researcher Ishani Ganguli.