Search

Feedback-seeking behavior is critical to employee self-change and self-improvement, which is conducive to the sustainable development of employees' own knowledge and abilities. Drawing on self-determination theory, this study aims to examine the underlying psychological mechanism and the boundary conditions of the relationship between transformational leadership and employees' feedback-seeking behavior. Data were collected from a large manufacturing firm in China, encompassing 415 employees, and subsequently analyzed employing SPSS 22.0 and SPSS PROCESS Macro. The results showed that employee intrinsic motivation mediated the relationship between transformational leadership and employees' feedback-seeking behavior. In addition, the positive association between transformational leadership and intrinsic motivation was more pronounced when organizational virtuousness was high than when it was low. On the contrary, the positive link between transformational leadership and intrinsic motivation was stronger when job complexity was low than when it was high. Organizational virtuousness and job complexity further moderated the indirect effect of transformational leadership on feedback-seeking behavior through intrinsic motivation. Our findings offer a better understanding of employee feedback-seeking behavior by considering factors that may trigger and influence employees' psychological motivation. In this way, this study contributes to the literature on self-determination theory and feedback-seeking behavior. [ABSTRACT FROM AUTHOR]

This study aims to examine the factors that impact accountants' adoption of remote working within Jordanian governmental organizations. Several models have proven to explain the acceptance and usefulness of technology. Therefore, this study provides an integrated model from a set of theories, including the Technology Acceptance Model (TAM), Technology–Organization–Environment (TOE), Social Capital Theory (SCT), and Theory of Reasoned Action (TRA). The data were gathered from 155 accountants working in Jordanian governmental organizations. PLS-SEM was performed on the data using the Smart-PLS 3 software. The study found a positive relationship between organizational culture, management support, policies, perceived ease of use, and subjective norms with perceived usefulness. In addition, the study found a positive supported relationship between perceived ease of use, perceived usefulness, and subjective norms and attitude toward use. Lastly, this study found a positive supported relationship between attitude toward use and behavioural intention and actual use. This study recommends that future research expand the model by adopting the technological context. In addition, further research could implement the study over a new geographical context in developed and developing countries and compare outcomes. [ABSTRACT FROM AUTHOR]

Incorporating spirituality into the workplace positively affects employees' physical, psychological, mental, and spiritual well-being, hence contributing to sustainability. With this background, the objective of this study is to broaden our understanding of workplace spirituality and its association with employee ambidexterity through the theoretical lens of social exchange theory. It also examines the underlying mediational mechanism of employee perception of managerial trustworthiness and the moderating role of psychological distance A total of 384 Information Technology (IT) professionals participated in the study. Data were analyzed using Smart-PLS. It was found that workplace spirituality has a positive association with employee ambidexterity. Further, employee perception of managerial trustworthiness partially mediated the relationship between workplace spirituality and employee ambidexterity. Surprisingly, psychological distance did not moderate the relationship between workplace spirituality and employee perception of managerial trustworthiness. However, psychological distance moderated the relationship between workplace spirituality and employee ambidexterity. This study is an attempt to broaden the frontiers of workplace spirituality research, and it provides critical insights into how workplace spirituality fosters employee ambidexterity via employee perception of managerial trustworthiness. The findings also contribute to the scant research on the moderating role of psychological distance. Although studies have emphasized the need to explore the positive consequences of workplace spirituality, scant attention has been paid to its association with employee ambidexterity. To the best of our knowledge, no prior examination has been done on such a model, making our study unique and novel. [ABSTRACT FROM AUTHOR]

How managers can promote sustainability among their employees has become an important research issue in the field of organizations. Based on the theory of person–environment fit and social learning, the internal mechanism and the conditions of servant leadership on the two dimensions of emotional labor of the epidemic situation were studied through the analysis of the questionnaire data at two time points. The study revealed that the adoption of servant leadership by managers can have a positive impact on employee well-being and deep acting in the context of COVID-19, and this is critically important for the sustainable development of employees. Employee well-being is positively correlated with deep acting and negatively correlated with surface acting. Employee well-being plays a mediating role between servant leadership and the two dimensions of emotional labor. Perceived organizational support plays a moderating role between servant leadership and surface acting. The research findings can serve as a reference for enterprises to take measures in mitigating the adverse impact of COVID-19. Moreover, they provide new insights for managers to facilitate the sustainable development of their employees. [ABSTRACT FROM AUTHOR]

This research paper aims to examine the impact of innovative HRM practices, including employee participation, performance appraisal, reward and compensation, recruitment and selection, and redeployment–retraining on firm performance. For this purpose, four different models are utilized to examine the impact of innovative HRM department practices on the performance of small and medium enterprises (SMEs) in a country. The dependent variable, firm performance, is proxified by different variables such as labor productivity, product innovation, process innovation, and marketing innovation. For empirical analysis, primary data are collected using a questionnaire. Estimation is conducted using ordinary least squares (OLS) and logit regression techniques. The estimated results indicate that most innovative HRM practices have a statistically significant impact on firm performance in terms of labor productivity, product, process, and marketing innovations. These results imply that SMEs in a country may observe the benefits of devoting greater attention to innovative HRM practices to achieve their future growth potential. [ABSTRACT FROM AUTHOR]

The selection of criteria in the developed methods of analysis and evaluation has a significant impact on the implemented decision-making processes. For this reason, the very process of identifying the correct criteria is a research challenge worth undertaking. The conducted literature review shows that in the methodology of assessing tram and bus stops, the researchers focus primarily on aspects related to safety. Assessment of the functionality of tram stops becomes no less important. However, a literature review shows that this range of stops is sporadically mentioned in publications. Meanwhile, from a practical point of view, the aspects related to ensuring the required functionality in the tram stop zone are as important as the safety of passengers. That is why we surveyed experts who perform official functions in cities with a tram transport system. The conducted research was aimed at: (1) assessment of the elements and selected parameters of the stop infrastructure in terms of their impact on the safety and functionality of stops; (2) assessment of the inter-relationship between safety and functionality criteria when analyzing individual factors. The article aims to present the results obtained during the structured interviews and their interpretation. The obtained research results and their classification constitute not only scientific material, but they can also be used by people and organizations involved in the design, evaluation, and modernization of tram stops. The obtained results should also be analyzed by teams developing urban standards for transport infrastructure. [ABSTRACT FROM AUTHOR]

Perceptions, attitudes and anticipated behavior represent very useful information for decision and policy makers before they implement proposed new policies. Road safety is one of the most critical fields in the built environment. In the Kingdom of Saudi Arabia, women started driving in 2019. There is a huge shortage of studies that investigate users' attitudes and behavior, particularly women, in Saudi Arabia. It is very timely therefore, to assess their perceptions, attitudes and raise their awareness towards road safety. In this paper, the perceptions and attitudes towards road safety and relevant policies and programs were assessed and compared using two approaches: analytical and a fuzzy logic system. By means of a questionnaire, a total of 17 road safety policies, including engineering, enforcement programs, education programs and legislation programs, were presented to the participants and assessed. These policies were assessed from the viewpoint of Saudi women. The engineering policies included the use of road signs and marking, improving road network alignment, monitoring driver speed and engineering speed reduction measures. The assessment was in terms of the usefulness of the policies to reduce traffic accidents and improve road safety in Riyadh. A total of 375 participants were surveyed. Using a Likert scale response system to report the Saudi female participants' opinions, two sets of indices were calibrated to evaluate the perceived usefulness and acceptability of the safety policies. A MATLAB simulation of a fuzzy logic system was utilized to assess, investigate and compare travel attitudes and perceptions of road safety. The results indicate overall encouragement for the safety programs and policies by the participants. Most of the support seems to be for the engineering program. The physical presence of traffic police was observed to have scored the highest. This is an interesting result that shows that enforcement policies are still perceived to be the most effective. In this category, the policy of enforcing speed limits showed high support, amongst the other policies. While a fuzzy logic analysis is typically used in hard engineering assessments and investigations, such as mechanical engineering and system design applications, the results obtained in this investigation show that the efficacy and adequacy of the proposed fuzzy logic control system in assessing attitudinal data was sufficiently good to be recommended for future research. The outcomes from both sets of approaches, the analytical and the fuzzy logic, showed comparable results, which also demonstrates the potential benefits of using the fuzzy system in many attitudinal and behavioral studies. [ABSTRACT FROM AUTHOR]

The present study aims to assess the safety-climate level in Taiwan's metal industries, as well as to identify the influence of workers' backgrounds on the safety climate. An earlier report showed that a poor safety culture was related to the cause of accidents in Taiwan's traditional manufacturing industries. This study surveyed a total of 839 workers who voluntarily participated and completed the safety-culture questionnaires. These workers were from a Taiwanese metal company and its five satellite companies. Three safety-climate factors, namely safety perception, safety communication and safety-management systems, were assessed. Confirmatory factor analysis (CFA) was conducted by developing structural equation modeling to ensure the questionnaire's validity. The influence of workers' backgrounds on the safety climate was identified by using one-way ANOVA. The reliability result of the questionnaire was above the acceptable level. The overall safety-climate score was 4.22 out of a five-point scale for safety perception, 4.23 for safety-management systems and 3.97 for safety communication. The scores indicate a good level of safety climate, with room for improvement in safety communication. Additionally, the influence of workers' backgrounds on the safety climate was confirmed. Based on the validity test, it was also found that the questionnaire could be improved by reconstructing its questions in its development process in order to increase the safety-climate model's reliability and validity, as well as its model fit. [ABSTRACT FROM AUTHOR]

The purpose of this study was to determine if social undermining as perceived by frontline employees significantly affects their emotional exhaustion and procrastination behavior and to clarify the moderating role of positive psychological capital. A total of 310 deluxe hotel employees in South Korea participated in this study by completing a self-administered questionnaire. The study results showed that social undermining perceived by deluxe hotel employees positively influenced their emotional exhaustion. In addition, when emotional exhaustion became severe, employees' procrastination behavior, which harmed their organizations, increased. Additionally, the findings suggest a mediating effect, thereby indicating that employees' procrastination behaviors may increase when they experience emotional exhaustion resulting from social undermining. When employees perform their jobs with a positive attitude in a work situation, the negative influence of social undermining and emotional exhaustion may be partially offset. Limitations and future research directions are also discussed. [ABSTRACT FROM AUTHOR]

The growth of e-commerce in China can be regarded as a significant factor in the increase in occupational stress and the voluntary turnover of courier drivers. This paper aims to investigate selected occupational stress factors behind the turnover intentions of Chinese courier drivers. Using data from 229 couriers employed at the largest delivery companies in China, this study applies structural equation modelling to investigate not only the direct relationships between job-stress factors and turnover intentions but also the extent to which workload indirectly mediates turnover intentions among couriers. The results indicate that a combination of high workload with social stressors leads to turnover intentions. In particular, it was found that workload completely mediated the relationship between both the independent variables and the intention to leave the industry, suggesting that when workloads are high, the net effect of negative work experiences with regard to verbal aggression and ambiguous customer expectations increases the likelihood of an intention to leave the industry. Although restricted to China, this is one of the first studies investigating the effects of courier drivers' job stressors which highlights the importance of delivery companies working with staff to mitigate job stressors to reduce turnover intention. [ABSTRACT FROM AUTHOR]

Sexual harassment has been the topic of thousands of research articles in the 20th and 21st centuries. Several review papers have been developed to synthesize the literature about sexual harassment. While traditional literature review studies provide valuable insights, these studies have some limitations including analyzing a limited number of papers, being time-consuming and labor-intensive, focusing on a few topics, and lacking temporal trend analysis. To address these limitations, this paper employs both computational and qualitative approaches to identify major research topics, explore temporal trends of sexual harassment topics over the past few decades, and point to future possible directions in sexual harassment studies. We collected 5320 research papers published between 1977 and 2020, identified and analyzed sexual harassment topics, and explored the temporal trend of topics. Our findings indicate that sexual harassment in the workplace was the most popular research theme, and sexual harassment was investigated in a wide range of spaces ranging from school to military settings. Our analysis shows that 62.5% of the topics having a significant trend had an increasing (hot) temporal trend that is expected to be studied more in the coming years. This study offers a bird's eye view to better understand sexual harassment literature with text mining, qualitative, and temporal trend analysis methods. This research could be beneficial to researchers, educators, publishers, and policymakers by providing a broad overview of the sexual harassment field. [ABSTRACT FROM AUTHOR]

The mixed traffic flow has an increasingly impact on the operation of urban traffic. To study the evolution law of multi-group behaviors in pedestrian crossing, we used the evolutionary game theory to establish a multi-group behavior evolution model for pedestrian crossing. The process of concern started from the risk perception and multi-group behavior choice. The evolutionary stability strategies, evolution trends, and factors affecting the evolutionary path of multi-group behaviors are discussed in this paper. This study found that evolutionary strategy equilibrium of pedestrians, drivers, and traffic managers not only relied on their own earning, but also on those of the other two groups. The factors affecting its behavior included the revenue factor and the limiting factor. Evolutionary game theory was used to analyze the multi-group interaction behavior of pedestrians, vehicle drivers, and traffic managers in the process of pedestrian crossing, as well as to analyze the behavior of traffic subjects in the process of pedestrian crossing. This paper provides a basis for decision-making for the traffic management department to manage road traffic, offering a new idea from the perspective of evolution for solving the conflict of interest at the crosswalk of the road section. [ABSTRACT FROM AUTHOR]

In service industries such as restaurants, abusive customer (jay-customer) behaviors may evoke emotional exhaustion and burnout in frontline employees, threatening job satisfaction as well as sustainable management in the hospitality industry. Therefore, there is a need to identify whether (and to what degree) such customer behaviors stress frontline employees enough to affect their mental health, which may lead to employee turnover. To understand jay-customer behaviors in a restaurant setting, this study investigated the factors of jay-customer behaviors that induce job stress and decrease job satisfaction. Additionally, the moderating effect of empowerment was tested to see whether employee empowerment decreases the stress caused by jay-customer behaviors. Data collected from 302 restaurant employees from several cities in South Korea were analyzed using exploratory factor analysis and structural equation modeling. The study results demonstrate that three types of jay-customer behaviors (verbal abuse, physical abuse, and sexual harassment) are directly related to frontline employees' job stress, which in turn, reduces job satisfaction. A moderating effect of empowerment on the relationship between verbal abuse and job stress is found. The results of this study suggest a conceptual model for understanding the process in which jay-customers negatively influence the frontline employees, threatening employee well-being, and they provide valuable implications for the restaurant industry, which can help develop strategies to improve employee welfare and provide better customer management. [ABSTRACT FROM AUTHOR]

Aggressive driving is common across the world. While most aggressive driving is conscious, some aggressive driving behavior may be unconscious on part of motor vehicle drivers. Perceptual bias of aggressive driving behavior is one of the main causes of traffic accidents. This paper focuses on identifying impact factors related to aggressive driving perceptual bias. Questionnaire data from 690 drivers, collected from a drivers' retraining course administered by the Traffic Management Bureau in Nanjing, China, were used to collect drivers' socioeconomic characteristics, personality traits, and external environment data. Actual penalty points were considered as an objective indicator and Gaussian mixture model (GMM) was used to cluster an objective indicator into different levels. The driving anger expression (DAX) was used to measure drivers' self-assessment of aggressive driving behavior and then to identify perceptual biases. Then a binary logistic model was estimated to explore the influence of different factors on drivers' perceptual bias of aggressive driving behavior. Results showed that bus drivers were less likely to have perceptual bias of aggressive driving behavior. Truck drivers, drivers with an extraversion characteristic, and drivers who have dissatisfaction with road infrastructure and actual work were likely to have a perceptual bias. The findings are potentially beneficial for proposing targeted countermeasures to identify dangerous drivers and improve drivers' safety awareness. [ABSTRACT FROM AUTHOR]

In this research article, we aim to study the proposed role of human–machine interactive (HMI) technologies, including both artificial intelligence (AI) and virtual reality (VR)-enabled applications, for the post-COVID-19 revival of the already depleted tourism industry in Vietnam's major tourist destination and business hub of Ho Chi Minh City. The researchers aim to gather practical knowledge regarding tourists' intentions for such service enhancements, which may drive the sector to adopt a better conclusive growth pattern in post-COVID-19 times. In this study, we attempt to focus on travelers who look for paramount safety with the assurance of empathetic, personalized care in post-COVID-19 times. In the current study, the authors employ structural equation modeling to evaluate the intentions of tourists both structurally and empirically for destination tourism with data collected from tourists with previous exposure to various kinds of these devices. The study shows that human–machine interactive devices are integrating AI and VR and have a significant effect on overall service quality, leading to tourist satisfaction and loyalty. The use of such social interactive gadgets within tourism and mostly in hospitality services requires an organization to make a commitment to futuristic technologies, along with building value by enriching service quality expectations among fearful tourists. This research shows that tourists mainly focus on the use of such HMI devices from the perspective of technology acceptance factors, qualitative value-enhancing service and trustworthy information-sharing mechanisms. The concept of the tour bubble framework is also discussed in detail. The analysis of this discussion gives us a more profound understanding of the novel opportunities which various administrative agencies may benefit from to position these devices better in smart, sustainable destination tourism strategies for the future so that, collectively, service 5.0 with HMI devices can possibly bring back tourism from being disintegrated. Such service applications are the new social innovations leading to sustainable service and a sophisticated experience for all tourists. [ABSTRACT FROM AUTHOR]

This study examined the trickle in, out, around and trickle back effect of dysfunctional customer behavior on employees and consequently employees' incivility and service recovery efforts toward customers. Furthermore, this study has specifically tested the mediating effect of employee burnout to examine the trickle around and trickle back effect. To explore the multi-level trickle effect, this study has collected data from two sources, i.e., customers and employees. The data was analyzed with the help of AMOS. The results revealed that customer's verbal aggression escalates employee's burnout, which in turn affects employee's incivility towards customers. However, the indirect paths from disproportionate customer demand toward service recovery efforts and employee's incivility towards customers were found to be insignificant. This study addressed the existing gap in the literature by examining the trickle effect within and outside the boundaries of an organization. The results of this study laid down some useful managerial and theoretical implications. [ABSTRACT FROM AUTHOR]

The increasing occurrences of greenwashing pose great risks to environmental protection. The current studies mainly focused on corporate greenwashing, and few paid attention to the greenwashing of the local government (GLG), thus lacking methods to identify the risks of forming the GLG and finding practicable countermeasures. This paper tries to fill the research gap in the study of the GLG by analyzing human factors. Given that the GLG is in close relationship with environmental governance pressures related to environmental information disclosure (EID), this paper attempts to analyze the human-caused risks of forming the GLG in the process of EID. This work focused on the process analysis, examined the human causes that form the GLG in the stages of collecting, medium, and disseminating of environmental information (EI), and offered countermeasures embedded with resilience accordingly. [ABSTRACT FROM AUTHOR]

The nursing profession is a much-demanded profession that requires the individual capacity to work under intense physical and emotional dynamics in the workplace. Work related factors cause burnout and need attention from scholars and professionals to reduce the effects of the burnout among nursing staff. This study aimed to examine the meditational role of psychological empowerment and work-life quality on the burnout experiences of nursing staff in Malaysia. This study investigated a sample of 432 nursing staff from 10 registered hospitals in the Selangor area that have been listed on the Malaysian Health Tourism Council (MHTC) website. The responses collected via a self-reported questionnaire, and the data was analyzed using partial least square regression structural equation modelling (PLS-SEM). The findings statistically support the argument that the provision of quality of work-life (adequate and fair compensation, constitution in the work organization, safe and healthy working conditions, social integration in the work organization, social relevance of work-life, and work and life span) could promote psychological empowerment among nurses. Psychological empowerment statistically resulted in reducing the burnout effects by mediating the effect of work-life quality (QWL) on burnout. This study contributes to the literature that QWL factors need to be studied separately, and its affects on psychological empowerment, and how psychological empowerment permits curtails the effects of the burnout among nursing staff providing the services to health tourists. This study also provided important implications for the management staff of the nursing industry to initiate the management of burnout with the provision of psychological employment. The present study contributed to the current literature of burnout management through the psychological empowerment provided by the factors of the quality of work life. [ABSTRACT FROM AUTHOR]

The relationship between leadership and job satisfaction has attracted considerable scientific interest, especially in relation to the quality of tourism businesses. This study investigated this relationship within the framework of authentic leadership. The study also explored differences between outsourced workers and internal hotel employees in terms of the influence of authentic leadership on job satisfaction. Fuzzy-set qualitative comparative analysis (fsQCA) offered valuable new insight. This study was based on a sample of 58 heads of department of four/five star hotels in the Canary Islands, Spain. The results suggest that high levels of leadership in the four subscales of authentic leadership (balanced processing, relational transparency, self-awareness, and internalized moral perspective) are sufficient to increase job satisfaction. The same outcome is achieved with high levels of balanced processing, even though it is accompanied by low transparency and low levels of internalized moral perspective. There are no major differences between outsourced workers and internal employees, except in terms of the importance of self-awareness. These results can help hotel managers reflect upon leadership and can provide new approaches for scientific research in this area. [ABSTRACT FROM AUTHOR]

Job demands typical of the current working environments and negative leadership styles may be considered unsustainable factors able to decrease workers well-being. Moreover, contrary to the idea that workaholism is an innate individual characteristic, a recent perspective considers the working context able to foster its insurgence. In order to investigate unsustainable dynamics within organizations, this study aimed at examining whether (1) destructive leadership increases workload and supplemental work supported by technology, (2) the three job demands increases workaholism, and (3) workaholism mediates their relationship with exhaustion. A convenience sample of 432 workers filled in a self-report questionnaire. The structural equation model results showed a positive relationship between destructive leadership and workload, off-work hour Technology-Assisted Job Demand (off-TAJD), and workaholism. Moreover, both workload and off-TAJD partially mediated the relationship between destructive leadership and workaholism. Finally, workaholism was a mediator between the three demands and exhaustion. The study confirmed a positive association between job demands and workaholism, and, in turn, their association with exhaustion, highlighting in particular the role of two under-investigated determinants, namely destructive leadership and off-TAJD, as unsustainable working conditions. Despite limitations, above all the cross-sectional design, this study provided useful indications for research and practice. [ABSTRACT FROM AUTHOR]

In the service sector, customer-related social stressors may weaken employees' well-being, impairing job-related outcomes. Drawing on the Conservation of Resources theory and on the psychology of sustainability, fostering personal resources become critical to encourage service providers who can effectively manage such job demands. This study investigated how customer-related social stressors and customer orientation influence service recovery performance and whether resilience buffers the negative effects of customer incivility on service recovery performance. One hundred and fifty-seven Italian customer-contact employees completed a questionnaire analyzing customer incivility, customer-related social stressors, resilience, customer orientation, and service recovery performance. Regression analyses and SEMs were conducted. Although all customer-related social stressors indirectly and negatively influenced service recovery performance by increasing burnout symptoms, customer incivility only exerted a direct and detrimental impact on service recovery performance. Customer orientation was directly and positively associated with service recovery performance. Highly resilient employees were less affected by variations in service recovery performance across customer incivility levels. Within the psychology of sustainability framework, promoting resilient workplaces is crucial to foster healthy and sustainable work settings. Service organizations can greatly benefit from providing their employees with psychological resilience training programs, cultivating high customer-oriented attitudes through mentoring sessions, and hiring highly customer-oriented and resilient employees for customer-contact occupations. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to determine if there are links between interpersonal trust and competences, relations, and cooperation in Polish telecommunications companies. It examines which factors affect trust in co-workers and managers in sustainable organizations. The paper surveys a sample of 175 employees of telecommunications companies in Poland by means of a questionnaire. The results indicate that competences, relations, and cooperation are related to interpersonal trust. Regression analysis showed that competences and relations predict a significant variance in trust amongst co-workers. Additionally, cooperation contributes to prediction of trust in managers. Given the importance of trust in sustainable organizations, better comprehension of which factors are related to team confidence provides valuable information for stakeholders and about how to improve interpersonal trust in sustainable organizations. [ABSTRACT FROM AUTHOR]

Climate change is receiving increasing attention in recent years. The transportation sector contributes substantially to increased fuel consumption, greenhouse gas (GHG) emissions, and poor air quality, which imposes a serious respiratory health hazard. Road transport has made a significant contribution to this effect. Consequently, many countries have attempted to mitigate climate change using various strategies. This study analysed and compared the number of policies and other approaches necessary to achieve reduced fuel consumption and carbon emission. Frequency aggregation indicates that the mitigation policies associated with driving behaviours adopted to curtail this consumption and decrease hazardous emissions, as well as a safety enhancement. Furthermore, car-sharing/carpooling was the least investigated approach to establish its influence on mitigation of climate change. Additionally, the influence of such driving behaviours as acceleration/deceleration and the compliance to speed limits on each approach was discussed. Other driving behaviours, such as gear shifting, compliance to traffic laws, choice of route, and idling and braking style, were also discussed. Likewise, the influence of aggression, anxiety, and motivation on driving behaviour of motorists was highlighted. The research determined that driving behaviours can lead to new adaptive driving behaviours and, thus, cause a significant decrease of vehicle fuel consumption and CO2 emissions. [ABSTRACT FROM AUTHOR]