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Though in recent years more attention has focused on improving corporate performance measurement by using strategic management systems such as the balanced scorecard, little has changed at the top of [...]

CONFLICT IS TO DECISION MAKING AS friction is to walking. Business people often regard conflict the same way engineers are thought to regard friction--as something to be avoided or eliminated. [...]

Ah, the circus. The greatest show on earth. Fun for ladies and gentlemen and children of all ages. And a great source for metaphors to describe management. Naturally, there's the [...]

One of the greatest challenges in the recruitment process is locating qualified candidates. Employment ads in today's business environment often generate a large number of responses, but usually only a [...]

Few people look forward to the annual performance review. Employees typically are anxious at the prospect of receiving negative comments on their work, and managers may be uncomfortable offering that [...]

I'm an accountant with a large business services firm. I recently played an important role in compiling financial data for a presentation given by one of our accounting managers (also [...]