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A major strand in social work’s history has been its paternalistic character, partly due to a philanthropic tradition, but also to the tendency to import an individualist expert model into social work practice. As a result, gaps have arisen between expert and experiential knowledge. In this article, so called ‘gap mending strategies’ developed by the international network PowerUs are discussed. PowerUs consists of teachers and researchers from schools of social work and representatives from service user organizations in nine European countries. The gaps as the network identifies them are presented and we share some processes within our practices that mend or maintain gaps between service users and professionals. Two main strategies will be explored in more detail—a strategy that has been developed in the UK of mainstreaming service user participation in all stages of social work education, and a strategy that has been developed in Scandinavia of developing joint courses for social work students and students from service user organizations. A main conclusion is that alliances between educational institutions and service user organizations will be important to get a fuller understanding of what gaps we are facing and how they best could be mended. [ABSTRACT FROM PUBLISHER]

This paper discusses an innovative approach connecting service user and carer involvement (SUCI) in social work education to social work practice. The research team, comprised service users, carers, social work students and module leader, worked collaboratively democratising the research process. At the University of Dundee, a core social work module facilitates students to spend 15 h with a service user and/or carer (host) gaining a unique insight into their everyday lives. During this time, hosts and students discuss two policy practice questions, responses to these questions are generating annual qualitative data, with study findings being disseminated at local and national level. The experiential learning students acquire from spending time with their host becomes the site of knowledge creation through involvement that is applied to practice. This paper reports on the narratives emerging from the longitudinal data (2012–2015,n = 90) on the changing landscape of social care in Scotland and the dissemination of project findings. We explore the intersection where the voices of service users and carers, student learning and social work practice coalesce. A model of outcomes focused SUCI is introduced as a template for meaningful, sustainable and outcomes-focused SUCI in social work education. [ABSTRACT FROM PUBLISHER]

Even though empowerment and involvement of users have, for a long time, been important goals for educational programmes in social work, these programmes have only to a very little extent availed themselves of the resources that people with user experiences have to offer. This article will present a course that is part of the bachelor programmes in social work and social education at Lillehammer University College in Norway. Persons with user experiences were recruited and took part in a course on equal terms with the bachelor students. Four lecturers from the college, including the author as the project leader, carried out the planning and implementation of the course. The article gives an account of the experiences gained from the course as expressed by the students. [ABSTRACT FROM PUBLISHER]

Social work student practice placements in disabled people's organisations offer several advantages for individual students, their peers and tutors, and DPOs themselves, who can offer placements for students in supporting service users to give their views as well as delivering social care services. In this context professional skills and anti-discriminatory practice are fostered through learning directly from disabled people as experts without the constraints of local authority policies. This paper draws on my experiences of such student placements at Wiltshire and Swindon Users' Network over a 15-year period, 1993–2008, in collaboration with different universities. The social work student on placement here experiences an alternative organisational culture which recognises service users' expertise over professionals. The student learns to value collective peer support and working with activists who view their experience through the framework of the social model of disability. This facilitates a two-way exchange as the student learns about user-led practice and the disabled activists appreciate the skills the student brings. The advent of policies of personalisation, the Big Society and the decreased role of local authorities is challenging the traditional model of adult care social work within local authorities. The placement of social workers in local centres for independent living, in order to provide intensive one-to-one support in support planning for those in complex situations, is only likely to increase in future. This can be seen as a positive alternative which enables professionals to rediscover their professional values and practice and extends the opportunity for placements beyond DPOs concerned with user involvement only. [ABSTRACT FROM PUBLISHER]

This paper explores the implications of service user contributions to social work education in the light of historical critiques of disability research. The paper reflects on the authors' dual service user and academic perspectives as well as their dual disability studies and social work disciplinary affiliations. Referring back to early critiques of disability research, it argues that isolated user involvement in social work education can be problematic, particularly where that involvement is under the control of the academy. Drawing on feminist critiques of traditional social science, the authors present arguments for the collective involvement of service users in research and underpinning knowledge for social work as well as in social work education. [ABSTRACT FROM PUBLISHER]

Service user involvement in social work education is now a firmly established concept in the United Kingdom. As a result, it is common practice for service users to occupy central roles in the education and training of social work students and staff in both qualifying and post-qualifying programmes. This paper describes an initiative, undertaken in Northern Ireland, which compares two methods of user involvement employed with undergraduate and post-qualifying social work students. In both situations the students firstly observed and discussed DVD excerpts of narratives from people affected by cancer and secondly observed a live facilitated interview with a 25-year-old male service user who shared his experiences of being diagnosed with cancer at a young age. Understanding the social work role in palliative care is crucial as all social workers, regardless of practice context, will have some degree of involvement in helping individuals and families to address end-of-life care issues. This paper compares the findings of evaluations from two student groups which may help to inform social work educators about the effectiveness of different teaching methods used to achieve meaningful and effective user involvement with seldom heard groups. [ABSTRACT FROM AUTHOR]

This paper considers service users' experiences of social exclusion, focussing on ways in which patterns of exclusion outside the academy may be replicated and amplified—or challenged—within the academy. Traditionally service users have been left out of the process of theorising and understanding their experiences, echoing their wider absence from the academy and processes of knowledge production. More recently, service user involvement has been prioritised in social work education and courses have included the contributions of service users as classroom teachers and assessors. Here we discuss service users' relationship with the academy as a site for learning, teaching and research about service user involvement in social work and social care research. The paper draws on an innovative project where undergraduate students, service users, carers, and university lecturers learnt from each other about how to involve service users in research. It describes some of the activities that supported a more inclusive debate about social exclusion, central to which were issues of access. We conclude by arguing for the development of inclusive educational practices in close association with those in marginalised groups and for inclusion in the academy of those service users who wish to register as students. [ABSTRACT FROM AUTHOR]

The curtain has come down on the first year of the new social work degree in England. This paper presents the findings of a survey of social work educators in academic and practice settings to find out how practice learning in this year has been experienced and the shape of plans for the rest of the new degree. The paper reflects on the enormous diversity of arrangements for practice learning, in terms of patterns of delivery, assessment, funding, and service user and carer involvement. One pattern that is emerging strongly is a more experimental flavour to this first year, with new practice learning sites being developed, and the use of group arrangements to supervise and support students. However, there is also the potential for inconsistency in standards, especially in the ways that students are judged as 'fit for practice learning'. There are concerns that the new partnerships are increasingly driven by universities and colleges, with some agency partners unclear about what is happening and why. There are also indications that the postgraduate programmes will have less room for experimentation than the three-year undergraduate courses and this may become a source of divergence between the two routes. [ABSTRACT FROM AUTHOR]

This article looks at the development of user involvement in social work education at national policy level. It is written by a group of service users who are involved in Shaping Our Lives, the national independent user controlled organisation and network. The article looks at the background of user involvement in social work education and the work that Shaping Our Lives has done in the past. The new social work qualification requires user involvement in all its aspects and stages. The results so far have been patchy. Service users have made it increasingly clear that they want to be more directly involved in developing this policy alongside other stakeholders. They are particularly keen that some of the funding available goes to user controlled organisations to help develop service users' capacity to get involved and to ensure diverse involvement. The article looks at problems there have been in taking this goal forward and a positive initiative that has developed to help make it happen, led by service users, working collaboratively with other stakeholders. [ABSTRACT FROM AUTHOR]

In recent years the imperative to involve service users and carers at every level of care, service and policy development has been extended to include involving users and carers in the training of health and social care professionals. Guidance on how this is to be achieved in practice is, however, limited. This paper describes work undertaken to explore how an Approved Social Work Programme in the north of England could involve service users and carers more fully and develop an integrated approach to service user and carer involvement in this and other social work programmes. Following a review of the literature in this area, the results of a series of meetings with individual and groups of service users and carers are presented, together with a survey of ASW programmes. It then goes on to consider the implications for service user and carer involvement in the new social work degree. [ABSTRACT FROM AUTHOR]