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Influential units occur frequently in surveys, especially in business surveys that collect economic variables whose distributions are highly skewed. A unit is said to be influential when its inclusion or exclusion from the sample has an important impact on the sampling error of estimates. We extend the concept of conditional bias attached to a unit and propose a robust version of the double expansion estimator, which depends on a tuning constant. We determine the tuning constant that minimizes the maximum estimated conditional bias. Our results can be naturally extended to the case of unit nonresponse, the set of respondents often being viewed as a second-phase sample. A robust version of calibration estimators, based on auxiliary information available at both phases, is also constructed. [ABSTRACT FROM AUTHOR]