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This text proposes a reflection on the impact of the pandemic triggered by the coronavirus in students' learning process, mainly in the public school system. The starting point is the analysis of data collected from the work carried out with students assisted by the Project called Believe, developed in a municipal school in Rondonópolis, Mato Grosso, before 2020. With the suspension of classroom lessons, students were abruptly removed from schools and began to depend on the infrastructure available in their homes. It is a fact that, the poorer the family, the more precarious the student's participation in emergency remote education has been. Furthermore, many parents and/or guardians do not have enough formal schooling or preparation to help students carry out the activities sent teachers. Thus, we seek to analyze the impacts of the pandemic and consider alternatives that provide learning opportunities for students in a vulnerable situation. [ABSTRACT FROM AUTHOR]