1. Validación de un cuestionario de satisfacción con el servicio de fisioterapia en residencias de mayores institucionalizados.
- Author
-
Rodríguez-Martín, César Raúl, López-Liria, Remedios, and Padilla-Góngora, David
- Abstract
Introduction. The progressive incorporation of the physiotherapist as part of the multidisciplinary team in geriatric institutions around the country has become evident. But data on the degree of satisfaction of users with this service are almost non-existent, due to the lack of reliable instruments for measuring it. Objective. Design and validate a useful questionnaire which defines the satisfaction of users of geriatric centers with the physiotherapy service they receive. Methodology. Different thematic blocks were established to compose the main issues in the role of the physiotherapist within a residence, information that was submitted to a panel of expert's consultation. Following the analysis carried out by these judges-experts, generated through consensus a series of items that would form the provisional questionnaire on satisfaction with the physiotherapy service taking into account the validity of content, construct, clarity and intelligibility of information. This provisional questionnaire was tested on a sample of 100 users; the final questionnaire was submitted to the assessment of a sample of 353 institutionalized elders in Andalusia. Results and conclusions. Provides a validated questionnaire that allows expressing satisfaction with the physiotherapy service in nursing homes. The information that this questionnaire can generate could contribute to reveal what are the current strengths and weaknesses of the physiotherapy services provided and opening new horizons both for research and for the management and improvement of them. [ABSTRACT FROM AUTHOR]
- Published
- 2016
- Full Text
- View/download PDF