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Introduction: When providing healthcare, it is necessary to record treatment activities in the patient's electronic medical records, which serves as a tool that impacts several tasks, including those performed in intensive care units. Any failure of these electronic systems has a direct impact on the delivery of healthcare. This study is aimed to assess the perception of the use of electronic medical records and satisfaction levels among intensive care nurses, as well as to evaluate a questionnaire instrument for this purpose. Materials and Methods: A quantitative cross-sectional study was conducted in São Paulo. The instrument used for collection was prepared by the authors, which was also validated in terms of appearance and content. Categorical variables were compared using Fisher's exact test and numerical variables were compared using the Kruskal-Wallis test. Results: 75 nursing professionals, mostly women and classified as nurse technicians, participated in this study. The majority of the participants considered that electronic medical records were easy to use, indicated that they had sufficient knowledge about the management of electronic medical records, noted that the number of computer in the hospital was insufficient, and stated that both patient and healthcare team safety had improved after using the patient's electronic medical records. Male nurses found it more difficult to use this tool. Conclusions: Electronic medical records were found to be easy to use, while the main difficulties are related to their functionality, especially by male nurses. [ABSTRACT FROM AUTHOR]

Introduction: The use of the guides of management clinics, protocols, and manuals are an essential element in the delivery of health services with quality. The Protocol of clinical records is a tool that guides the nursing staff in the key guidelines that should be considered in each of the care given. Materials and Methods: A quantitative cross-sectional descriptive study was conducted. The sample was conformed by 105 nursing assistants and 15 nurses working in a health institution of IV level of complexity, for the collection of the information was used a checklist and knowledge test protocol based on the records of the institution. Results: The level of knowledge of the staff professional and auxiliary nursing on the protocol is good with a 61%, followed by a regular level of knowledge with 29%. The applicability is good by 14% and 54% of the staff professional and auxiliary nursing has bad applicability to the protocol, finding that is not completely file formats that are included in the medical history. The level of adherence is good for 30% of the staff professional and auxiliary nursing. Discussion and Conclusions: We found that the nursing staff have a good level knowledge only in the clinical records that use frequently; however the nursing staff not to apply this knowledge in their daily practice, evidenced by 54% of bad applicability. [ABSTRACT FROM AUTHOR]