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More than half of small businesses are feeling confident regarding growth this year and expect to enjoy a more robust revenue increase compared to last year. The strong confidence, according to TD Bank's 2019 Small Business Survey, comes despite concern... [ABSTRACT FROM AUTHOR]

Royal Farms is replacing a legacy and outdated workforce management system with the Reflexis Workforce Scheduler system. The technology move, according to a press release, is aimed at optimizing labor investment and improving customer and associate engagement. Royal Farms, headquartered... [ABSTRACT FROM AUTHOR]

Big Lots Inc., which operates stores across 47 states, is using the Reflexis Workforce Scheduler to advance workforce scheduling, forecasting and budgeting at its 1,400 retail locations. By using Scheduler, along with Reflexis' Task Manager, the retailer aims to boost... [ABSTRACT FROM AUTHOR]

Big Lots is using the Reflexis Workforce Schedule at its 1,400 retail stores for associate scheduling forecasting and budgeting. The technology, according to a press release, will boost efficiency while ensuring resources necessary to support growth. Big Lots, which operates... [ABSTRACT FROM AUTHOR]

Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer. Barry, according to a CNBC report, will be the first female to serve as Best Buy's chief. [ABSTRACT FROM AUTHOR]

More than half of retail hourly employees cite poor communication and scheduling issues as the prime reason they leave a role and said their current role prevents them from maximizing their full potential in the job. The report from WorkJam,... [ABSTRACT FROM AUTHOR]

First Tesla announced it was closing most of its store locations and becoming a pure e-commerce play. Then it reversed course and has now decided to keep "significantly more stores open" than initially stated. The turnabout, according to a New... [ABSTRACT FROM AUTHOR]

Varadheesh Chennakrishnan, formerly an IT leader with Ulta Beauty, has been named CIO for Joann Stores. In his role, Chennakrishnan will help the company optimize and innovate to create an ultimate craft experience, wherever the customer is, according to a... [ABSTRACT FROM AUTHOR]

The familiar greeters at Walmart stores are being transformed into 'customer hosts,' who will do much more than welcome customers. The hosts will do tasks involving ladders and handling heavy items, according to a USA Today report. The revamp of... [ABSTRACT FROM AUTHOR]

Former IRI Retail President David Hoodis has been named Mood Media CEO following the retirement of president and CEO Steven K. Richards in January. Hoodis brings over three decades of leadership and operational experience. [ABSTRACT FROM AUTHOR]

Adeel Najmi has been named chief product officer and Rahu Bhattacharya has been tapped as chief analytics officer for Symphony CPG/AI, which provides revenue management solutions that use machine learning and natural language processing. Najmi and Bhattacharya will apply product... [ABSTRACT FROM AUTHOR]

Peak-Ryzex, a supply chain, mobile workforce and retail solutions provider, has named Sally Lehnhardt as CIO and Laura Kaspar as global vice president of human resources. Prior to joining Peak-Ryzex, Lehnhardt had domestic and international experience in consumer goods, manufacturing,... [ABSTRACT FROM AUTHOR]

David's Tea is deploying Nudge Rewards frontline employee performance technology to improve communication between stores and its corporate organization, boost its in-store experience and empower store associates while driving productivity gains. The specialty tea retailer aims to help its in-store... [ABSTRACT FROM AUTHOR]

Pamela Catlett, former Nike and Under Armour leader, has been tapped as president and CEO at Outdoor Voices, an active wear brand. She, along with founder and CEO Tyler Haney, will drive market leadership and growth, according to a press... [ABSTRACT FROM AUTHOR]

Rosalind Brewer, Starbucks COO and a former Sam's Club CEO, is now on the Amazon board of directors. Brewer, who has served as Starbuck's COO since Oct. [ABSTRACT FROM AUTHOR]

The government shutdown, so far at least, isn't having a big impact on the U.S. workforce as 304,000 jobs were added last month. The job additions represent the hundredth consecutive month of payroll growth, according to a New York Times report. [ABSTRACT FROM AUTHOR]

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on behalf of Inkling Systems, a digital learning enablement platform for frontline employees. "Today's workforce... [ABSTRACT FROM AUTHOR]

WorkJam aims to accelerate its Asia-Pacific expansion and has tapped Andrew Myers to lead the effort. Myers has been named vice president of Asia Pacific and global digital strategy, according to a press release, and a key focus will be... [ABSTRACT FROM AUTHOR]

Rampant unplanned retail store associate absence is detrimental to employee engagement, staff productivity, team morale and management stress, according to a Global Retail Absence survey, "What Came First: Retail Absenteeism or Low Engagement?" issued by The Workforce Institute at Kronos... [ABSTRACT FROM AUTHOR]

Cloud commerce player, Kibo, has made several new leadership appointments and roles related to enhancing the customer digital transformation journey. Michele Fischer has been named chief customer officer, Ram Venkataraman is chief product and technology officer and John Mills is... [ABSTRACT FROM AUTHOR]

Mobile temp staffing firm Wonolo has raised $32 million in Series C financing led by Bain Capital Ventures, bringing the total funds raised by the firm to $60 million. The latest funding round, according to a company spokesperson, included new... [ABSTRACT FROM AUTHOR]

Seemantini Godbole will be the new CIO at Lowe's come Nov. [ABSTRACT FROM AUTHOR]

Bill Barton, a sales management leader with over two decades of experience, has been named senior vice president, sales, at Displaydata. Prior to joining Displaydata, Barton worked for more than 20 years with NCR Retail, most recently as Eastern U.S.... [ABSTRACT FROM AUTHOR]

Customer experience agency, Hero Digital, has named Nick Gerostathos as its chief financial officer, reporting to CEO David Kilimnik. Hero Digital has seen big growth, nearly 2,000 percent, in the past three years, according to a press release. Gerostathos will... [ABSTRACT FROM AUTHOR]

Walmart is partnering with PayActiv to let member employees using the financial wellness app access earned funds from their paychecks at any of the retailer's Walmart Money Center locations, according to a press release. PayActiv, based in San Jose, California,... [ABSTRACT FROM AUTHOR]

Vitamin Shoppe has hired on Stacey Renfro for the newly-created role of executive vice president, chief customer and digital experience officer. Renfro boasts over two decades of experience as an omnichannel retail executive with proven experience developing and implementing successful... [ABSTRACT FROM AUTHOR]