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1. NONFOODS: Pharmacy: Pushing beyond pills

Author

Rubenstein, Michael

Subjects
Drugstores -- Customer relations -- Services, Business, Food and beverage industries, Retail industry, Customer relations, Services
Abstract

Supermarket pharmacists already know the value of treating patients with chronic conditions--their regular visits and incremental purchases help drive up margins, and when served well, these customers become extremely loyal. [...]

Published
2008

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