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The greatest contributor of CO2 emissions in the average American household is personal transportation. Because transportation is inherently a mobile activity, mobile devices are well suited to sense and provide feedback about these activities. In this paper, we explore the use of personal ambient displays on mobile phones to give users feedback about sensed and self-reported transportation behaviors. We first present results from a set of formative studies exploring our respondents' existing transportation routines, willingness to engage in and maintain green transportation behavior, and reactions to early mobile phone "green" application design concepts. We then describe the results of a 3-week field study (N=13) of the UbiGreen Transportation Display prototype, a mobile phone application that semi-automatically senses and reveals information about transportation behavior. Our contributions include a working system for semi-automatically tracking transit activity, a visual design capable of engaging users in the goal of increasing green transportation, and the results of our studies, which have implications for the design of future green applications.

Many popular web browsers are now including active phishing warnings after previous research has shown that passive warnings are often ignored. In this laboratory study we examine the effectiveness of these warnings and examine if, how, and why they fail users. We simulated a spear phishing attack to expose users to browser warnings. We found that 97% of our sixty participants fell for at least one of the phishing messages that we sent them. However, we also found that when presented with the active warnings, 79% of participants heeded them, which was not the case for the passive warning that we tested---where only one participant heeded the warnings. Using a model from the warning sciences we analyzed how users perceive warning messages and offer suggestions for creating more effective warning messages within the phishing context.

For years the HCI community has struggled to integrate design in research and practice. While design has gained a strong foothold in practice, it has had much less impact on the HCI research community. In this paper we propose a new model for interaction design research within HCI. Following a research through design approach, designers produce novel integrations of HCI research in an attempt to make the right thing: a product that transforms the world from its current state to a preferred state. This model allows interaction designers to make research contributions based on their strength in addressing under-constrained problems. To formalize this model, we provide a set of four lenses for evaluating the research contribution and a set of three examples to illustrate the benefits of this type of research.

A problem with many of today’s appliance interfaces is that they are inconsistent. For example, the procedure for setting the time on alarm clocks and VCRs differs, even among different models made by the same manufacturer. Finding particular functions can also be a challenge, because appliances often organize their features differently. This paper presents a system, called Uniform, which approaches this problem by automatically generating remote control inter-faces that take into account previous interfaces that the user has seen during the generation process. Uniform is able to automatically identify similarities between different devices and users may specify additional similarities. The similarity information allows the interface generator to use the same type of controls for similar functions, place similar functions so that they can be found with the same navigation steps, and create interfaces that have a similar visual appearance.

No longer confined to our offices, schools, and homes, technology is expanding at an astonishing rate across our everyday public urban landscapes. From the visible (mobile phones, laptops, and blackberries) to the invisible (GPS, WiFi, GSM, and EVDO), we find the full spectrum of digital technologies transforming nearly every facet of our urban experience. Many current urban computing systems focus on improving our efficiency and productivity in the city by providing "location services" and/or interactive navigation and mapping tools. While agreeing with the need for such systems, we are reminded that urban life spans a much wider range of emotions and experiences. Our claim is that our successful future urban technological tools will be those that incorporate the full range of urban experiences -- from improving productivity and efficiency to promoting wonderment and daydreaming. We discuss intervention as a research strategy for understanding wonderment; demonstrate an example of such a study using a matchbook experiment to expose relationships between locations and emotions within a city; and use the results to develop Sashay -- a mobile phone application that promotes wonderment by visualizing an individual's personal patterns across the invisible, manufactured geography of mobile phone cellular towers.

Cell phone conversations distract drivers. This research explores the possibility of reducing distracting by providing callers with remote information about the driver’s traffic. We asked whether providing such contextual information would change the caller’s conversation such that drivers would be less distracted. In Experiment 1 we examined this question in a low-fidelity driving simulator; in Experiment 2 we examined this question in a higher fidelity simulator. In both experiments, remote callers and passengers were distracting. Providing traffic information to the remote caller significantly reduced crashes in the low fidelity tests and significantly reduced passing in the high fidelity tests, compared with the control conditions. We consider the implications for development of remote displays or signals to promote driving safety.

Web access for users with disabilities is an important goal and challenging problem for web content developers and designers. This paper presents a comparison of different methods for finding accessibility problems affecting users who are blind. Our comparison focuses on techniques that might be of use to Web developers without accessibility experience, a large and important group that represents a major source of inaccessible pages. We compare a laboratory study with blind users to an automated tool, expert review by web designers with and without a screen reader, and remote testing by blind users. Multiple developers, using a screen reader, were most consistently successful at finding most classes of problems, and tended to find about 50% of known problems. Surprisingly, a remote study with blind users was one of the least effective methods. All of the techniques, however, had different, complementary strengths and weaknesses.

When creating techniques for manipulating objects at a distance in immersive virtual environments, researchers have primarily focused on increasing selection range, placement range, and placement accuracy. This focus has led researchers to create and formally study a series of “arm extension” techniques, which dynamically scale the user’s arm to allow him to manipulate distant objects. Researchers have also developed representation-based techniques, which allow users to manipulate a distant object by manipulating a copy of it in a handheld representation. However, researchers have not yet formally established the relative value of these techniques. In this paper we present a formal study comparing Voodoo Dolls, a best-practice representation based technique, with HOMER, a best-practice arm extension technique. We found that the Voodoo Dolls technique, which provides better feedback by allowing users to view a manipulated object both up close and at a distance, allowed users to both position and orient objects more accurately. Our results suggest that researchers should focus on improving feedback for 3D manipulation techniques.