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3. An Observational Study of Usability in Collaborative Tangible Interfaces for Complex Planning Systems

Author

Tarfah Alrashed, Ariel Noyman, Ira Winder, Anas Alfaris, Salma Aldawood, Areej Al-Wabil, Almaha Almalki, and Tariq Alhindi

Subjects
Engineering, HCI, Complex systems, User experience, business.industry, Process (engineering), InformationSystems_INFORMATIONINTERFACESANDPRESENTATION(e.g.,HCI), Business system planning, ComputingMilieux_PERSONALCOMPUTING, Context (language use), Usability, Industrial and Manufacturing Engineering, User experience design, Artificial Intelligence, Urban planning, Human–computer interaction, Tangible User Interface (TUI), Tangible user interface, Observational study, business
Abstract

There has been an increasing interest in designing tangible user interface (TUI) systems in the context of urban planning. However, little has been done in studying the usability of such systems. In this paper, we present an observational study on a collaborative TUI system to examine the usability of the system in the urban planning process and to investigate its effect on stakeholders’ engagement and decision-making. The study suggests that TUIs and physical objects encourage collaboration and communication among stakeholders, which lead to more informative decisions.

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