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As a consequence of higher complexity, intra- and cross-company production and logistic processes become vulnerable to unforeseen disturbances. In this paper an Event-based Supply Chain Early Warning System is presented that facilitates real-time identification of critical events within the supply network by using event data. As a result, adaptive situational control of intra-company production processes is enabled. The benefits of this approach regarding logistic objectives are evaluated by using a discrete-event simulation based on a prototypical implementation of a cross-company production scenario.

From designer's perspective, depending on which activity, idea generation or idea evaluation, a customer is primarily involved for, various customer involvements can be classified into three categories: ideation-oriented, evaluation-oriented, and result-oriented. This paper addresses two critical questions for the ideation-oriented customer involvement: how to identify the right customers to involve and how to evaluate their ideation outcome accordingly. A variety of desirable competences are proposed to assess candidate customer's qualifications, which include: social, cultural, system thinking, product, and technical competences. And a set of design metrics are prescribed to evaluate the customer's ideation outcome, which include: feasibility, testability, clarity, simplicity, and analogy.