1. Evaluating critical success factors in implementing E-learning system using multi-criteria decision-making
- Author
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Fahad Alotaibi, Quadri Noorulhasan Naveed, Abdulhafeez Mohammad, Asadullah Shah, Nasser Tairan, Asadullah Shaikh, Mohamed Rafik N. Qureshi, and Alhuseen Omar Alsayed
- Subjects
Process management ,Economics ,Computer science ,Social Sciences ,Analytic hierarchy process ,02 engineering and technology ,Digital Divide ,Learning and Memory ,Cognition ,Sociology ,0202 electrical engineering, electronic engineering, information engineering ,Psychology ,Computer Networks ,Academic Success ,Schools ,Multidisciplinary ,Scope (project management) ,Applied Mathematics ,Statistics ,05 social sciences ,050301 education ,Professions ,Knowledge ,Physical Sciences ,Medicine ,020201 artificial intelligence & image processing ,The Internet ,Curriculum ,Research Article ,Computer and Information Sciences ,Universities ,Process (engineering) ,Science ,Decision Making ,Education ,Human Learning ,Decision Theory ,Fuzzy Logic ,Critical success factor ,Humans ,Learning ,Asset management ,Students ,Implementation Science ,Internet ,Arithmetic ,business.industry ,Cognitive Psychology ,Biology and Life Sciences ,Teacher Training ,Knowledge acquisition ,Instructors ,People and Places ,Cognitive Science ,Population Groupings ,School Teachers ,business ,0503 education ,Finance ,Mathematics ,Computer-Assisted Instruction ,Internet Access ,Neuroscience - Abstract
Learning using the Internet or training through E-Learning is growing rapidly and is increasingly favored over the traditional methods of learning and teaching. This radical shift is directly linked to the revolution in digital computer technology. The revolution propelled by innovation in computer technology has widened the scope of E-Learning and teaching, whereby the process of exchanging information has been made simple, transparent, and effective. The E-Learning system depends on different success factors from diverse points of view such as system, support from the institution, instructor, and student. Thus, the effect of critical success factors (CSFs) on the E-Learning system must be critically analyzed to make it more effective and successful. This current paper employed the analytic hierarchy process (AHP) with group decision-making (GDM) and Fuzzy AHP (FAHP) to study the diversified factors from different dimensions of the web-based E-Learning system. The present paper quantified the CSFs along with its dimensions. Five different dimensions and 25 factors associated with the web-based E-Learning system were revealed through the literature review and were analyzed further. Furthermore, the influence of each factor was derived successfully. Knowing the impact of each E-Learning factor will help stakeholders to construct education policies, manage the E-Learning system, perform asset management, and keep pace with global changes in knowledge acquisition and management.
- Published
- 2020