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The FSCS published its annual report and accounts for 2011/12 last week and it revealed that loan brokers had 1,191 claims against them over the last year, up from 357 [...]

Those at the Council of Mortgage Lenders annual lunch heard a rallying call from its chairman Martijn Van der Heijden for lenders to focus more on servicing. Although not new, [...]

Metro Bank last week launched a pilot programme to offer mortgages via brokers for borrowers in London and the South-East. The pilot is being run in conjunction with John Charcol [...]

Metro Bank last week launched a pilot programme to offer mortgages via brokers for borrowers in London and the South-East. The pilot is being run in conjunction with John Charcol [...]

A massive 65% of Mortgage Strategy Online readers do not feel comfortable using an unregulated bridging lender when placing business. Just 35% of those who voted stated they did feel [...]

The news in last week's Mortgage Strategy that a major lender is in advanced stages of revolutionising the way it pays proc fees potentially sparking a radical overhaul of intermediary [...]

Byline: lee gladwell business development director platformLenders must work with brokers to understand their needs which, just as with borrowers, evolve all the timeI hope the recent cover story in [...]

Half of brokers are seeing demand for secured loans, while half see no appetite for the products. A number of new lenders have launched into the sector over the past [...]

I was interested to read Mortgage Strategy's story about how the MMR rules could incentivise lenders and borrowers to go direct, as predicted by the FSA. In response, there were [...]

With regard to the FSA's recent U-turn on requiring brokers to ask for feedback if cases are declined, if brokers are fraudulent then deal with them, but let's work together [...]

HSBC, the lender brokers love to hate, last week kicked the higher LTV market into another gear with the launch of its no-fee 90% LTV 3.84% discount deal. It prompted [...]

Offering mortgages in branches is not proving fruitful for lenders, says Paul Shearman, proposition director of Openwork. Speaking at a panel discussion on the future of networks at the Expo [...]

Brokers should not be tempted to use bridging finance inappropriately to drum up business in tough times, the Financial Services Authority has warned. Speaking at the Mortgage Business Expo in [...]

Nationwide has extended the availability of 90% LTV mortgages to brokers. Previously, these deals were on offer only to existing customers or to those who use its FlexAccount as their [...]

Lenders and brokers have pledged to share more information in an effort to crack down on mortgage fraud as part of an initiative launched last week. The National Fraud Authority's [...]

Byline: iain smith industry consultant Rather than relying on the FSA register, lenders can work with distributors to set their own performance standards Following the Financial Services Authority's recent thematic [...]

Rather than relying on the FSA register, lenders can work with distributors to set their own performance standards Following the Financial Services Authority's recent thematic review on fraud, concerns have [...]

I see first hand the important role intermediaries play in the mortgage market, both as a vital distribution channel for lenders but also the fulfilment of consumer need. Although there [...]

ING Direct is to make its mortgage application system broker-friendly as part of its transition to a lender that uses intermediaries. The firm is looking to change its system so [...]

Largemortgageloans.com has made two appointments - head of sales Mike Perrin and head of sales and marketing Kirsti Fenn. Perrin was previously a director at Savills Private Finance, while Fenn [...]

I was interested to read the story on Mortgage Strategy Online last week that the mortgage market will not see significant growth until 2014. I might be able to last [...]

Only seven mortgage brokers have reported suspected fraudulent activity by lenders to the Financial Services Authority in the last seven years. The regulator has maintained records since 2004 and says [...]

It was interesting to read last week that Cheltenham & Gloucester was pulling out of the broker market. What we are seeing is more and more mortgage lenders accepting the [...]

A story was doing the rounds in the media two weeks ago under the title 'Lenders penalise families with children'. I wasn't surprised by the title as affordability is a [...]

Central Trust is launching its secured loan product range through brokers and packagers for the first time in 23 years. The products, up to now only available through Central Trust, [...]

Martin Lewis, founder of MoneySavingExpert, has hit out at lenders' for trying to cut out brokers by offering direct-only deals. Speaking to Mortgage Strategy, Lewis argues that the rise of [...]

Andrew Parkinson's letter last week lamenting the refusal of some lenders to accept email and scanned faxes will have the approval of the broker community. Presumably it is a cost [...]

Christian Faes managing director Montello Bridging Finance The last few years have seen a period of volatility in financial markets. Bridging finance has also been through a period of turmoil, [...]

The majority of brokers claim lenders do not have a good understanding of their needs and issues. Charterhouse Research shows intermediaries believe their voice is unheard and their needs not [...]

The Council of Mortgage Lenders' annual conference on valuation practice was held last month and it's pleasing to see it has become a regular feature of the calendar. The day [...]

Much has been made by Moneysupermarket.com of its discovery that more better priced deals are available direct than through brokers, the implication being that the latter can't provide the best [...]

'Nine out of 10 consumers would rather use brokers than go through the mortgage process on their own' should be the follow-up to Moneysupermarket.com's recent pronouncement. The website will clearly [...]

The industry needs some statistics on how shares have fallen in lenders that operate a direct-only policy or dual price. Brokers play a big part in distribution, and lenders that [...]

Figures from the Intermediary Mortgage Lenders Association suggesting that brokers did almost two-thirds of total mortgage lending in Q1 2010 are heartening. This confirms that brokers are still an important [...]

I recently asked an employed chef for payslips and a P60 only to be told his employer provides neither. He went along to his local Halifax branch and - surprise, [...]

With regard to comments by many brokers that they avoid lenders that dual price, how do they manage to do any business? This rules out Santander, Cheltenham & Gloucester, Halifax. [...]

The news that two-thirds of all mortgages now come via brokers will hopefully stop some of the negative comments that have been going round and also stop a lot of [...]

I have got on with being the best adviser I can be to my loyal clients and the referrals they provide during the credit crunch. I'm still in business, providing [...]

It was good to see the story last week that brokers now account for almost two-thirds of all mortgages (Mortgage Strategy Online). I hope lenders see these figures and realise [...]

Aldermore, an intermediary residential and buy-to-let mortgage lender, launches today. The lender is initially offering its products to select brokers via networks and clubs including 3mc, BDS, Legal & General, [...]

The Post Office has angered the broker community by launching a range of 90% LTV deals. The deals are funded through its joint venture with Bank of Ireland, which pulled [...]

I can't believe Grenville Turner's comments about the intermediary market holding lenders hostage (Mortgage Strategy Online). As a former packager who solely used Countrywide I feel betrayed. I am sure [...]

Countrywide boss Grenville Turner's comments about the intermediary sector are strange considering his position, but I think I understand what he's trying to say. There should be a market for [...]

Issues such as account managers having insufficient knowledge must be addressed for the market to move on Effective communication is important in times of change. Indeed, for many organisations it [...]

It's clear that lenders will soon have to realise that using mortgage brokers as a distribution channel is an effective way of increasing market share. Having more branches is not [...]

Jon Moulton, founder of Alchemy Partners and chairman of Better Capital, and two other UK entrepreneurs have taken a big stake in Largemortgageloans.com. Moulton, along with Neil Redcliffe, group managing [...]

Woolwich is restructuring its intermediary sales team to provide different points of contact for brokers depending on how they want to deal with the lender. The move means 10 business [...]

Santander has emerged with the highest proportion of broker business of the three big mortgage lenders in the UK. The lender, which includes the Abbey for Intermediaries and Alliance & [...]

The Association of Mortgage Intermediaries has called for lenders to level the playing field when it comes to assessing borrowers' affordability. Last week Nationwide for Intermediaries became the latest lender [...]

A specialist processing centre has been set up to only handle cases introduced by brokers as part of the restructure of Royal Bank of Scotland's intermediary arm. RBS is overhauling [...]