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Discusses the Pursuing Perfection program which has been parceling grants to healthcare organizations to improve quality of care. Aim of the program; Content of the shared care plans which have been created for patients with diabetes and congestive heart failure; Information on how Hackensack University Medical Center in New Jersey improved its physician compliance and dealt with the pressing problem of nurse retention.

Deals with strategies on keeping nurses on the job in the United States. Opportunity for growth; Control of work-life environment; Mutual respect with his or her employer.

Comments on the respectability gap between physicians and nurses. Ways for physician executives to deal with rude behavior of some physicians to nurses; Impact of nursing shortages; Turnover rates of nurses.

Presents news briefs related to surveys on nurses in the U.S. as of August 2002. Percentage of responding medical staff in a survey by VHA who say that they have witnessed disruptive physician behavior; Results of a survey by the Center for Health Outcomes and Policy Research at the University of Pennsylvania.