1. Safety-net Hospitals Face More Barriers Yet Use Fewer Strategies to Reduce Readmissions
- Author
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Endel J. Orav, Karen E. Joynt, Ashish K. Jha, Jose F. Figueroa, and Xiner Zhou
- Subjects
Safety-net Provider ,Substance-Related Disorders ,Safety net ,Transportation ,030204 cardiovascular system & hematology ,Patient Readmission ,Article ,Health administration ,03 medical and health sciences ,0302 clinical medicine ,Hospital Administration ,Health care ,Humans ,Medicine ,030212 general & internal medicine ,Language ,Quality Indicators, Health Care ,Quality of Health Care ,business.industry ,Extramural ,Communication Barriers ,Public Health, Environmental and Occupational Health ,medicine.disease ,Mental health ,United States ,Mental Health ,Ill-Housed Persons ,Medical emergency ,business ,Safety-net Providers ,Information Systems - Abstract
US hospitals that care for vulnerable populations, "safety-net hospitals" (SNHs), are more likely to incur penalties under the Hospital Readmissions Reduction Program, which penalizes hospitals with higher-than-expected readmissions. Understanding whether SNHs face unique barriers to reducing readmissions or whether they underuse readmission-prevention strategies is important.We surveyed leadership at 1600 US acute care hospitals, of whom 980 participated, between June 2013 and January 2014. Responses on 28 questions on readmission-related barriers and strategies were compared between SNHs and non-SNHs, adjusting for nonresponse and sampling strategy. We further compared responses between high-performing SNHs and low-performing SNHs.We achieved a 62% response rate. SNHs were more likely to report patient-related barriers, including lack of transportation, homelessness, and language barriers compared with non-SNHs (P-values0.001). Despite reporting more barriers, SNHs were less likely to use e-tools to share discharge summaries (70.1% vs. 73.7%, P0.04) or verbally communicate (31.5% vs. 39.8%, P0.001) with outpatient providers, track readmissions by race/ethnicity (23.9% vs. 28.6%, P0.001), or enroll patients in postdischarge programs (13.3% vs. 17.2%, P0.001). SNHs were also less likely to use discharge coordinators, pharmacists, and postdischarge programs. When we examined the use of strategies within SNHs, we found trends to suggest that high-performing SNHs were more likely to use several readmission strategies.Despite reporting more barriers to reducing readmissions, SNHs were less likely to use readmission-reduction strategies. This combination of higher barriers and lower use of strategies may explain why SNHs have higher rates of readmissions and penalties under the Hospital Readmissions Reduction Program.
- Published
- 2017
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