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The article discusses massage therapist recruitment strategies that need to be acknowledged by business owners. Topics explored include the need to consider the services, workplace setting, and pricing structure of the business before hiring additional employees, the publication of job listings on various web sites and social media platforms, and the evaluation of candidates through verbal interviews, verification of past employment, and criminal background check.

The article discusses the challenges and rewards of working in a destination, resort or day spa environment. Topics include the benefits of working in a spa including flexible schedule, free education and a consistent income; the challenges including the lower wage structure per massage, working under supervision, and limited control of schedule; and statistics from the International Spa Association (ISPA) showing the public increasingly going to spas for their personal well-being.

The article reports on the launch of "Outside the Room" podcast announced by Massage Heights, hosted by massage industry veteran C. G. Funk, the company's senior vice president of culture and industry relations.

The article deals with the top five credentials needed by massage therapists who want to expand a career in the health sector. These include athletic trainer, yoga instructor, esthetician, cosmetologist and Pilates teacher. Also mentioned are the certifications needed by the credentials and the benefits of teaching yoga in addition to having a certification as a massage therapist.

The article discusses Massage Envy's "Commitment to Safety" plan in response to the sexual assault complaints and lawsuits filed by its customers in 2017.

Reports that esthetician Peggy Wynne Borgman has been named The Day Spa Association's Spa Person of the Year for 2003 in the United States. Consumer self-care book authored by Borgman; Overview of The Health Touch Project created by Borgman; Seminars developed by Borgman for the spa industry.