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Libraries in the university environment in Eastern and Southern Africa are making efforts to join and participate effectively in the information revolution. However, these efforts continue to be hampered by many problems both internal and external. This paper reviews information technology (IT) developments in the university environment in Eastern and Southern Africa, and illustrates what university libraries can do to meet user expectations and remain relevant. The current scene in the region is assessed and analysed through selected literature reviews, the author’s personal experience working in the region, visits to some universities, other key institutions such as the Telkom telecommunications and Eskom electricity companies of South Africa, and discussions with professional colleagues in national seminars and regional conferences. [ABSTRACT FROM AUTHOR]