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This paper explores the proximity of local media to audiences during the COVID-19 pandemic. It is based on a case study of Italian daily L'Eco di Bergamo combining two sets of data: a list of initiatives the newspaper took in 2019 and 2020 to be closer to audiences, and interviews shedding light on how staff viewed the paper's relationship with audiences during that time. An analysis of these two datasets shows that the pandemic increased the newspaper's proximity to audiences but did not fundamentally change the way in which it related with audiences, despite significant changes in journalists' work routines. Based on these findings, the paper proposes a conceptualization of proximity as a dynamic balance between three structuring dimensions (gatekeeping, social and commercial), with a focus on audiences as a plural figure determined by news organizations' strategies. [ABSTRACT FROM AUTHOR]

In many parts of the world, journalists tend to see themselves as playing an important role for the betterment of democracy. But what happens when newsmakers are faced with the question of whether to report, and how to report, on ultra-right actors? Whereas on one side, journalists are supposed to report on anything that is relevant, on the other, by reporting on it, they risk amplifying its significance. This dilemma becomes more complex when journalists deal with players who inhabit a grey zone in between legitimacy and deviance, as the ultra-right actors studied here. Although the kind of questions that newsmakers face might be similar to those they encounter when covering far-right populists or even terrorists, the fact that the ultra-right (at least in a country like Italy) has been historically tolerated as part of the normal political dialectic, raises additional concerns. Thus, the fundamental question is how reporters approach those who are known for their fascistic ideologies, yet who at the same time may be organized in political parties or cultural organizations, thus recognized by the state and somehow normalized in the public sphere. The empirical contribution is based upon data from in-depth interviews with 23 Italian journalists. [ABSTRACT FROM AUTHOR]